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Sheraton Quito Hotel

4.0 star property
Beaux Arts hotel with 2 restaurants, connected to a shopping centre, near Atahualpa Olympic Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Quito Hotel

2 restaurants, breakfast, lunch served; local and international cuisine
Indoor spa tub
Meeting facility
Terrace/patio
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is HK$688
HK$778 total
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - king
Premium bedding
Egyptian cotton bed sheets
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers
JW Marriott Quito
Pool
Spa
Airport transfer
Parking available
9.2 out of 10, Wonderful, (641)
The price is HK$1,184
HK$1,324 total
includes taxes & fees
14 Dec - 15 Dec
JW Marriott Quito
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About the area

Map
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha

What's nearby

  • Atahualpa Olympic Stadium - 3 min walk - 0.3 km
  • Quicentro Shopping - 4 min walk - 0.3 km
  • Parque La Carolina - 4 min walk - 0.4 km
  • Botanical Garden of Quito - 2 min drive - 1.6 km
  • Foch Square - 5 min drive - 3.8 km

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 45 min drive
  • Iñaquito Station - 7 min walk
  • La Carolina Station - 20 min walk
  • Jipijapa Station - 25 min walk
  • Iñaquito Station - 7 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪TGI Fridays - ‬3 min walk
  • ‪Pizzería El Hornero - ‬1 min walk
  • ‪Segundo Muelle - ‬2 min walk
  • ‪Negroni - ‬4 min walk
  • ‪Sweet & Coffee - ‬2 min walk

About this property

Sheraton Quito Hotel

Sheraton Quito Hotel is a great choice for a stay in Quito. Guests can visit the health club for a workout or grab a bite to eat at Restaurante Cook's, one of 2 restaurants, which serves local and international cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a hot tub and a sauna. Fellow travellers say great things about the helpful staff. Public transportation is close by: Iñaquito Station is only 7 minutes on foot.

Languages

English, Spanish

At a glance

Hotel size

  • 136 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay for free

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Dining

Restaurante Cook's – This restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Restaurante Las Fragatas – This restaurant specialises in local and international cuisine and serves breakfast and lunch. Open daily.
Bakery&Deli – This coffee shop specialises in local and international cuisine and serves breakfast and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25.50 per person
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 36.6 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Quito Hotel
Sheraton Quito
Sheraton Quito Hotel Hotel
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel Quito

Frequently asked questions

Does Sheraton Quito Hotel offer free cancellation for a full refund?
Yes, Sheraton Quito Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Quito Hotel?
Yes, pets stay free.
Is parking offered on site at Sheraton Quito Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sheraton Quito Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Sheraton Quito Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Sheraton Quito Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Relax in the hot tub or enjoy the use of other amenities, which include a 24-hour fitness centre and a sauna. Sheraton Quito Hotel also has a garden.
Are there restaurants at or near Sheraton Quito Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and local and international cuisine.
What's the area around Sheraton Quito Hotel like?
Sheraton Quito Hotel is in La Carolina, a short 7-minute walk from Iñaquito Station and 3 minutes' walk from Atahualpa Olympic Stadium.

Sheraton Quito Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

Don't go to this hotel, in the next room there were people taking drugs, partying with prostitutes, we couldn't sleep, we didn't complain either because we were scared, they could do something against us! Staff at the front desk, very rude! Horrible experience in a hotel that is supposed to be one of the best!
Jorge Eduardo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Rafaela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Denis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed just one night on my return from the Galapagos enroute to the USA
Christopher, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place and staff
German, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Biz trip to Quito
Good experiences. Hotel is clean, safe, and personnel very friendly
Thomas, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
IVETTE, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fernando, 2-night trip
Verified Expedia guest review

2/10 Poor

I contacted Expedia as I noticed that all inventory in the Expedia reservation is always seconds class and staff at the hotel told me that Bonvoy member get many priviledges- 1- check in priority 2- the stay wouldn’t count on my membership 3- my coworkers paid less and got better rooms 4- I made a reservation for a double from and got a single 5- late check in total Expedia benefit $2.88 not worth the nightmare and rather use my hotel memberships
Roberto, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Hotel is very nice. A big mall with a food court on the third floor is just 5 minutes walk. Literally just across the street. The Coffee Lab with great coffee is just next door. There are a lot of people walking even at night. The room is quiet. Bed is comfortable. Pillow is just ok. Everything is very cheap there. I was tired from a long tour and ordered room service. The price is very good with no extra charges. I have to give the guy some tips which he didn’t expect! Highly recommend this hotel. Oh, I see policemen around the hotel all the time. Very safe!
Jeannie, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Very close to everything around the city
Hugo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved everything about this property, location, service, style of hotel and rooms. Loved how they provide fresh water and lemonade throughout the day. Being gluten free and dairy free, they were very accommodating at the restaurant. Only negative was, I felt the room and everywhere was clean, except inside the bed we found hair. We did not bring this up to the staff, as we were only there for one night and it was already too late in the evening to change rooms or sheets.
Arsineh, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

MARCELO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

José, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

More than your money’s worth!
You make fabulous pisco sours at your bar! I loved the bar service! And everyone at the hotel was friendly and very courteous- and the price is good. Keep working on eco friendliness, something in the lobby re what you are trying to do. And good restaurants at walking distance. Thank you!!
MARIA, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

ANDRES, 1-night trip
Verified Expedia guest review

2/10 Poor

Absolutely terrible service. It feels like they don’t care at all. I am Marriott Gold Bonvoy member as well. It seemed that they were not happy that I used Expedia, hence providing a lower level of service. The issues started with them charging us more than what Expedia reservation was for. Once I pointed that out, the agent made it feel like she did me a favor by discounting the tax and charging close to the reservation amount, but still higher than that. The major issue was that the bathroom kept getting flooded if one took a shower. Their shower was not leveled. I called to inform them, and rather than offer to address it, the agent asked “what do you need”? Well, I asked for several towels and once they arrived, I had to wipe dry the bathroom floor. The staff couldn’t care less. Upon checkout, I informed another agent and he couldn’t care less either. It was a terrible experience. This hotel does not deserve to be rated 5-stars. Beware!!!
Shehryar, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Masoud, 3-night trip
Verified Expedia guest review

10/10 Exceptional

ANDREA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent and helpful staff. Clean and quiet rooms. Many amenities.
Steve, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Michele, 3-night trip
Verified Expedia guest review

8/10 Very good

Gracias
SEUNG BAE, 16-night business trip
Verified Expedia guest review

10/10 Exceptional

Ronald, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel and very convenient to stadium
Everything was absolutely perfect. Very convenient to the stadium for a concert or game. Could not have been in a better area with lots to do within walking distance to anything you need. Just great! Everyone was super friendly and helpful too!
Daunesh, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

centrally located hotel near everything but the real reason I would return to this sheraton is the staff service . It was second to none I've been to . Carlos Aguilar
CARLOS, 4-night family trip
Verified Expedia guest review