Nobody helped with a situation that couldn't overc
Carol
Carol (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Our stay was fine. Staff was wonderful and met all our needs. Thank you and we will be back!
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Derrick
Derrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
nICOLE
nICOLE (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Getting to DIA.
We stayed here because they have a shuttle to the airport. Our driver was extremely nice.
Gretchen
Gretchen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 24 日
Nestor
Nestor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Suhrob
Suhrob (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 17 日
Old
It was old and beds were not comfortable
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 17 日
Preis Leistung Top
Als Durchreisehotel zu empfehlen, Preis Leistung top
Andreas
Andreas (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 16 日
Never got my room... hotel said no confirmation
I secured the room via Hotels.com as my flight connection in Denver was late by 4 hours so I was forced to stay in Denver overnight. I got to the hotel, no one was there at the front desk. Three other guests were also waiting and the security guard said we had to wait until someone arrived. 90 minutes later an employee arrived.
When I gave them my confirmation number from Hotels.com I was told there are no rooms, they are sold out. I had literally booked the room only a few hours earlier. The guest after me was told the same thing.
I had to incur two Uber charges to get to the hotel and then leave the hotel for a room that you said I had, that was not there because there were not rooms.
I would like my Uber charges to be refunded and I certainly better not be charged for a hotel room I never stayed in!
James
James (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 15 日
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 5 日
Hyatt Place did not honor confirmed reservation.
I made reservation on 06.08.25 for stay on 06.28.25. I verified that we would be a late arrival. We arrived at hotel at 10 pm and were at first told we did not have a reservation, I showed the clerk my reservation with confirmation number, he then found my reservation and told me they were sold out and there was nothing he could do but refund. We had just flown in from out of state with family and it is an understatement to say that I was very frustrated. The clerk gave me business card of his manager and told me to call him Monday to voice concerns and make sure refund went through. Luckily I was able to find a room at another property.
Patrick
Patrick (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Lynise
Lynise (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Emilie
Emilie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
kevin
kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
LaShonda
LaShonda (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 24 日
Check in was smooth and the front desk staff was friendly. When we went to our room, the bed was messed up like someone had been sleeping in it. There was poop in the toilet. We went back to the front desk and they switched us to a different room. Our new room was mostly clean. It looked like there were stains on the couch. Breakfast was good.
Anna
Anna (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 18 日
Has potential
Check in great. Room had a smell, toilet gurgled at random times all times of the day and night. Apparently front desk is responsible for keeping the coffee pot stocked for morning breakfast, and they need help doing that. The person I asked about it was very put out, guess it’s a tough job.
Christa
Christa (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 17 日
Kathleen
Kathleen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 16 日
Easy to get to, friendly staff, good breakfast. Room was a touch smaller than we would prefer, especially the bathroom.