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The Pelham London - Starhotels Collezione

5.0 star property
Luxury hotel with 2 bars/lounges, near Natural History Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pelham London - Starhotels Collezione

Frette Italian sheets, premium bedding, minibar, in-room safe
Lobby
Lobby
Exterior
Frette Italian sheets, premium bedding, minibar, in-room safe
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Library

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The price is HK$1,695
HK$2,034 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for The Mews Suite (Suite Temptation)

Frette Italian sheets, premium bedding, minibar, in-room safe

The Mews Suite (Suite Temptation)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room

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Executive Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

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Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 23.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite (Suite Temptation)

Frette Italian sheets, premium bedding, minibar, in-room safe

King Suite (Suite Temptation)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Ampersand Hotel - Small Luxury Hotels of the World

Pet-friendly
Internet access
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (1003)
The price is HK$1,735
HK$2,082 total
includes taxes & fees
23 Dec - 24 Dec
The Ampersand Hotel - Small Luxury Hotels of the World
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About the area

Map
15 Cromwell Place, South Kensington, London, England, SW7 2LA

What's nearby

  • Natural History Museum - 3 min walk
  • Victoria and Albert Museum - 4 min walk
  • Imperial College London - 8 min walk
  • Hyde Park - 11 min walk
  • Royal Albert Hall - 12 min walk

Getting around

  • Heathrow Airport (LHR) - 35 min drive
  • London (LTN-Luton) - 45 min drive
  • Farnborough (FAB) - 46 min drive
  • London (LCY-London City) - 58 min drive
  • Gatwick Airport (LGW) - 90 min drive
  • Kensington (Olympia) Station - 4 min drive
  • Kensington (Olympia) Underground Station - 4 min drive
  • West Brompton Station - 21 min walk
  • South Kensington Underground Station - 1 min walk
  • Gloucester Road Underground Station - 9 min walk
  • Knightsbridge Underground Station - 16 min walk

Restaurants

  • ‪Petit Pret - ‬2 min walk
  • ‪Honest Burgers - ‬2 min walk
  • ‪Ben's Cookies - ‬1 min walk
  • ‪Gail's Bakery - ‬1 min walk
  • ‪Brother Marcus - ‬1 min walk

About this property

The Pelham London - Starhotels Collezione

You'll be in a fantastic location at The Pelham London - Starhotels Collezione, only a five-minute walk from Natural History Museum and Victoria and Albert Museum. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at La Trattoria, which serves Italian cuisine and is open for breakfast, lunch and dinner. This luxurious hotel is also within a 15-minute walk of Hyde Park and Imperial College London. Fellow travellers like that it's only a short walk to public transportation: South Kensington Underground Station is steps away and Gloucester Road Underground Station is 9 minutes.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 52 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference space (570 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • 24-hour fitness centre
  • Banquet hall
  • Georgian architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Trattoria – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 24 for adults and GBP 12 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Pelham Hotel London
Pelham Hotel
Pelham London
Pelham
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel London
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham – Starhotels Collezione London
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

Does The Pelham London - Starhotels Collezione offer free cancellation for a full refund?
Yes, The Pelham London - Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Pelham London - Starhotels Collezione?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Pelham London - Starhotels Collezione?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at The Pelham London - Starhotels Collezione?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Pelham London - Starhotels Collezione and nearby?
The Pelham London - Starhotels Collezione has 2 bars and a 24-hour fitness centre.
Are there restaurants at or near The Pelham London - Starhotels Collezione?
Yes, La Trattoria offers Italian cuisine.
What's the area around The Pelham London - Starhotels Collezione like?
The Pelham London - Starhotels Collezione is a short 1-minute walk from South Kensington Underground Station and 3 minutes' walk from Natural History Museum. Travellers love the hotel's prime location.

The Pelham London - Starhotels Collezione Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Thanks to the brilliant staff for the great service for my anniversary.
Abhishek, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jill, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Georg, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great service! Always love this hotel
Robert, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

6/10 Good

Good location, questionable other things.
Good location hotel. Narrow stairs. No elevator to our room. Paper thin walls. Toilet takes 10-15 minutes to refill cisterne before can be used again. Surprise sur charge for “service” to tip staff added at check out. No mention of this at booking or checkin. Supposedly voluntary so I declined. Order only breakfast restaurant was slow to bring coffe and continental. No won’t be back.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Salwa, 2-night trip
Verified Hotels.com guest review

6/10 Good

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Excellent Hotel Team Ever, helped me so much even though a minor spill that happened during the stay, 5 star !
mian hamid, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Promised refund never appeared
Service at the hotel was slow in general. But breakfast was appalling, firstly ignored over other guests. Food was slow to arrive, the drinks weren't even delivered - to the point was asked if we wanted more drinks when the first drinks hadn't even arrived. Simple requests like brown sauce took over 15 minutes to arrive and instead brown sauce was given. Orderd a croissant, waited 10 minutes to be told firstly it wasn't put through, then secondly that they ran out. The room was tired. Mould along the bath seal, fabric wallpaper had questionable stains and was worn Spoke to management on check out and was told a refund would be given but it would take time as it was booked via a third party , it's been nearly two months an no refund Definitely not a five star hotel, a very tired four star in need of a refurbishment
Hannah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing! The bed was incredible. The staff was so friendly and helpful. I would stay here again on my next visit. The breakfast was fantastic.
Vicki, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pelham 👌
Gorgeous small hotel in an excellent location. Friendly staff super comfortable room, great bed and bath, cozy
Pedro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent customer service. Lots of dining options around. Very walkable to museums and underground stations.
Oscar, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at the Pelham Hotel in Kensington was top notch! Thomas, the concierge, was incredible and went above and beyond. Location is impeccable with tube access across the street, bus access out the front door, and walking distance from many sites and wonderful restaurants
Kelsey, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff! Would def go back again!
renee, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cozy and chic
We were only there for one night but had a lovely time! It was beautiful and the staff is amazing. The rooms are cozy and super comfortable. Will be staying here every time I’m in London.
Claudia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great property -
Amanjot, 2-night trip
Verified Expedia guest review

8/10 Very good

Boutique hotel in the centre of South Kensington. Ideal location for visiting London.
Gemma, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The Mews was an excellent suite for extra space, very nicely appointed. It is actually at the side of the hotel down a side alleyway and was surprisingly very quiet. our daughter loved the loft area with the second bed, but there are narrow stairs so not for those with mobility issues or very young kids. The staff were very nice and helpful. The stairs to the Mews suite are very narrow so it’s difficult with larger suitcases. Kudos to the staff member who carried our luggage up!! Breakfast was excellent! Upon our arrival some complimentary fruit and Chocolates awaited us which we demolished during our stay. The surrounding area is extremely convenient for food choices, restaurants and access to the Tube and various museums. We thoroughly enjoyed our stay at The Pelham.
Anujit, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Dipali, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Five star
The location is ideal and near excellent restaurants. The hotel staff was extremely friendly and informative. The hotel restaurant and overall hotel was clean and the food was tasty and presentation was welcoming. I felt safe and would definitely stay again. Room gave the feeling of royalty.
Tashi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Pelham is a little slice of London living in what was once a townhouse in South Kensington. It's so charming and beautifully designed by one of the hotel world's most talented eyes - Kit Kemp. If you're looking for a boutique hotel in one of London's best neighborhoods with walkable access to museums, restaurants, pubs, Hyde Park, the tube, then this is the spot.
Peter, 1-night business trip
Verified Expedia guest review