I recently stayed at the Canopy hotel. While the hotel itself looks beautiful and clean, the service was very disappointing. Housekeeping never came to clean the room, even though I was out from 9 AM to 6 PM every day. I had to call the front desk multiple times just to ask for towels and shampoo, and it took them over two hours to bring them.
There’s a restaurant downstairs, but it’s constantly closed and there’s no sign with the hours, so you never know when it’s open. I also found out on the last day that they have a gym on the 6th floor—no one mentioned it, and there was no information provided about the hotel’s amenities.
Overall, the lack of communication and poor service really took away from the experience.
Wendy
3 晚家庭旅程
10/10
Maiyelin
1 晚行程
10/10
Brian
1 晚行程
10/10
Benjamin
2 晚行程
10/10
Excellent location and very comfortable rooms and amenities. The staff was extremely helpful and very attentive. Will definitely come back.
真實旅客
2 晚商務旅程
10/10
Ellen Marie
2 晚家庭旅程
10/10
Great from desk service spacious room
真實旅客
1 晚行程
8/10
Jake
2 晚行程
10/10
真實旅客
1 晚家庭旅程
10/10
Keith
1 晚行程
6/10
It was a good stay!
Magdalena
3 晚家庭旅程
10/10
真實旅客
3 晚行程
10/10
Pablo
2 晚商務旅程
8/10
Elizabeth
1 晚行程
10/10
The stay was lovely. Service was top notch and there was not more that I could have asked for from the friendly, capable, and attentive staff. The only thing I didn't like was the bedding - the coverlet wasn't ideal and I would have preferred a comforter on the bed. Maybe that is just a personal preference, but it would have been nice to have the option to request a different blanket. Overall, I wouldn't hesitate to stay again!
Mari
2 晚行程
10/10
Angela
1 晚商務旅程
10/10
Sean P
1 晚商務旅程
8/10
Aimo
1 晚行程
10/10
Giovanni
2 晚友伴旅程
8/10
Richard
1 晚行程
10/10
Fabulous! Beautiful room with comfortable and ample bathroom space . The over all decor was a major surprise.
We will tell our friends when they visit this area. Thank you.