Very nice people,all the employees were fantastic, Omar our concierge was the best, we had a problem with our original room and he transferred us to a new room within minutes, he’s great!! About the property I think the elevators for the handicap people are very far away from the center of the resort. Another downfall is that when it’s raining there are no halls that connect to restaurants or to the lobby. Overall I think this resort is over rated, I will give it a 4 starts tops.