130 Boulevard des Etats-Unis, Vichy, Allier, 03200
What's nearby
Thermes de Vichy - 1 min walk - 0.1 km
Palais des Congrès Opéra Vichy - 4 min walk - 0.4 km
Vichy Opera - 7 min walk - 0.7 km
Église Saint-Blaise - 10 min walk - 0.9 km
Source des Célestins - 13 min walk - 1.1 km
Getting around
Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 50 min drive
Vichy Station - 12 min walk
Vichy Saint-Yorre Station - 15 min drive
St-Germain-des-Fosses Station - 17 min drive
Restaurants
Le Petit Pot - 4 min walk
La Mie Câline - 5 min walk
Au Bureau Vichy - 4 min walk
Venus Barista - 5 min walk
Le Vichy - 5 min walk
About this property
Mercure Vichy Thermalia
Located near a train station, Mercure Vichy Thermalia is a great choice for a stay in Vichy. Guests can indulge in spa services and enjoy French cuisine at Cote Jardin, which is open for breakfast, lunch and dinner. Other features include a bar/lounge, a terrace and a garden.
Languages
English, French
At a glance
Hotel size
78 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Debit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 15 per day)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children's menu
Baby bath
What to do
Beach nearby
Discount at nearby fitness centre
Golf lessons nearby
Kayaking nearby
Waterskiing nearby
Working away
Meeting rooms
Conference space (3712 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Spa services
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with Turkish bath/hammam.
Dining
Cote Jardin – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Les O Fortes – This bar only serves light fare. Happy hour is offered.
Fees & policies
Refundable deposits
Breakage deposit: EUR 250 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14.90 per person
Renovations and closures
This property is closed from 27 October 2024 to 1 July 2025 (dates subject to change).
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 14.90 per accommodation, per night
Parking
Covered self-parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Vichy Thermalia Hotel
Mercure Thermalia Hotel
Mercure Vichy Thermalia
Mercure Thermalia
Novotel Vichy
Vichy Novotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Vichy
Mercure Vichy Thermalia Hotel Vichy
Frequently asked questions
Is Mercure Vichy Thermalia currently open?
This property is closed from 27 October 2024 to 1 July 2025 (dates subject to change).
Does Mercure Vichy Thermalia offer free cancellation for a full refund?
Yes, Mercure Vichy Thermalia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Vichy Thermalia?
Yes, pets are welcome. There's a charge of EUR 14.90 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Vichy Thermalia?
Yes. Self-parking costs EUR 15 per day.
What are the check-in and check-out times at Mercure Vichy Thermalia?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Mercure Vichy Thermalia?
No, this hotel doesn't have a casino, but Grand Café Casino (6-min walk) is nearby.
What is there to do at Mercure Vichy Thermalia and nearby?
Have fun with activities such as kayaking, rafting and sailing, and practise your swing at the nearby golf course. Enjoy amenities such as a Turkish bath, spa services and a garden.
Are there restaurants at or near Mercure Vichy Thermalia?
Yes, Cote Jardin offers al fresco dining and French cuisine.
What's the area around Mercure Vichy Thermalia like?
Mercure Vichy Thermalia is in Thermal, a short 1-minute walk from Thermes de Vichy and 4 minutes' walk from Palais des Congrès Opéra Vichy.
Mercure Vichy Thermalia Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
3 September 2024
There was no pool at advertised.
Nicholas
Nicholas, 3-night trip
Verified Expedia guest review
4/10 Fair
3 September 2024
very old property and needs a lot of refurbishment, the hotel is in a very bad condition.
Ronald
Ronald, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 December 2022
BARNABY
BARNABY, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2022
Beautiful pool. Nuxe products in the bathroom. Very very nice staff. Great location and parking.
Christine
Christine, 1-night trip
Verified Expedia guest review
6/10 Good
2 February 2022
the staff was inexistent
Jacky
Jacky, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 March 2020
A bit disappointing experience as normally Mercure hotels are well kept with a touch of luxury but this property was bit run-down kinda place. Our stay was very short but I didn't get the good vibes overall at this place though the reception staff / service was awesome and no complaints.
This hotel needs renovation plus better cleanliness required.
Rahela
Rahela, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 June 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
10 December 2018
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
11 October 2018
Great location but hotel quite tired & in need of a much needed makeover.
Bought bottle of wine from bar for the room but barman couldn’t open it for me. No bottle opener available. In France??
VerbalGarbage
VerbalGarbage, 1-night trip
Verified Expedia guest review
6/10 Good
17 August 2018
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
7 October 2017
Pravin
Pravin, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
12 March 2017
A ni e stay in a Nice town
Very great stay at this hotel breakfast buffet is very complete o sart the day . Perssonnel very charming
Eric
Verified Hotels.com guest review
8/10 Very good
13 July 2016
Two night stop over in Vichy
Comfortable relaxing stay
Chris
Verified Hotels.com guest review
8/10 Very good
29 October 2015
Trip to Vichy
There was problem with the elevator during my 6 night stay at the hotel. Other than that I have pleasant memories of my visit to Vichy.
Khatijah
Verified Hotels.com guest review
8/10 Very good
27 October 2015
Nice
I love my stay in Vichy
Verified traveller
Verified Hotels.com guest review
4/10 Fair
24 September 2015
Not worth the extra drive
We had great difficulty finding the hotel. It's close to shopping and restaurants, which is a plus. Did not eat meals there at all. Hotel is very dated and not really very inviting. We regretted making the drive over from the Auto Route to stay there en route back to Paris.
Don
Verified Hotels.com guest review
8/10 Very good
11 May 2015
Super service!
Outstanding front desk service, above and beyond the call of duty. As a nonFrench speaking guest, the staff was tremendously helpful (specially with the Domes thermale, next door).
Old hotel, yet renovated rooms. Air conditioning was to noisy, we didn't need it. Lovely location, parking fee a bit odd.
Brent
Verified Hotels.com guest review
8/10 Very good
1 October 2012
good hotel
the room is very good, confortable and perfect location, but th eparking need money, nearly $10, the stuff is nice. I will live again if possible.
yvonnemark
Verified Orbitz guest review
8/10 Very good
29 August 2012
Surprisingly cosy
Modern hotel that managed to feel like a more traditional hotel with excellent restaurant and breakfast,could have happily stayed longer.
Verified traveller
Verified Expedia guest review
6/10 Good
20 May 2011
To be fair this hotel is in the process of being modernised and this was very reflected in the price we paid, but the bedrooms were still very dated and the aircon didnt work very well. A lot of the information in the room about the indoor pool next door at the thermal baths seemed to not to known to the reception staff. The main problem was that there was no coffee making facilities in the room, room service never answered the phone and the bar wasnt manned a lot of the time, so getting simple things like a coffee meant having to leave the hotel. Vichy was pleasant but very quiet.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
29 October 2010
Hoetl Thermaila - Vichy
The hotel was clean and the staff were pleasant and helpful. It was located close to the venue we attended and not too far from the train station.
The lack of internet connect was a real problem for me as I needed to keep in touch with my business. While the hotel is good for tourists, it is not suitable for business travellers because of lack of internet facilities. I had to go to the Ibis Hotel up the street to use the internet and I could not use my own lap top.
Patricia
Verified Hotels.com guest review
4/10 Fair
7 September 2010
Worst meal ever!!
This hotel had a weird feeling to it. Also, because there were no restaurants open in the neighborhood, we ate our dinner at this hotel. It was horrible.
Verified traveller
Verified Hotels.com guest review
6/10 Good
31 October 2024
Luc
Luc, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Véronique
Véronique, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
il faut changer les moquettes des couloirs du 6°ét