Nestled near the train station, DoubleTree by Hilton Stoke on Trent offers a warm welcome with a coffee shop, garden, and bar. Guests can relax in the sauna or steam room, enjoy WiFi throughout their stay and savor breakfast at the restaurant. The helpful staff has left lasting impressions on previous guests.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Parking available
Bar
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Breakfast available
24-hour fitness centre
Sauna
Steam room
Self parking
24-hour room service
Room service
Coffee shop/cafe
Conference centre
Feel at home (6)
Private bathroom
Cable/satellite TV service
Garden
Daily housekeeping
Coffee/tea maker
Lift
The current price is HK$703
HK$703
HK$844 total
includes taxes & fees
31 Aug - 1 Sept
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Heating
LCD TV
Separate bedroom
Sofa bed - queen
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
9 sq m
1 bedroom
Sleeps 4
1 King Bed
View all photos for Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed
8.28.2 out of 10
Very good
10 reviews
(10 reviews)
Highlights
Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
9 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Room, 1 Queen Bed with Sofa bed
Deluxe Room, 1 Queen Bed with Sofa bed
Highlights
Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
9 sq m
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
8.68.6 out of 10
Excellent
50 reviews
(50 reviews)
Highlights
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
9 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible
Room, 1 King Bed, Accessible
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
Highlights
Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
9 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
9 sq m
Sleeps 2
1 King Bed
View all photos for Family Room, 1 King Bed with Sofa bed
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
What's nearby
Waterworld - 2 min walk - 0.2 km
The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
Regent Theatre - 18 min walk - 1.5 km
Victoria Hall - 20 min walk - 1.7 km
Staffordshire University - 2 min drive - 2.4 km
Getting around
Manchester Airport (MAN) - 44 min drive
Birmingham Airport (BHX) - 65 min drive
Stoke-On-Trent Station - 7 min drive
Longport Station - 8 min drive
Longton Station - 12 min drive
Restaurants
Brindley Farm - Dining & Carvery - 10 min walk
M&S Café - 4 min drive
Nando's - 8 min walk
Toby Carvery - 6 min walk
Burger King - 11 min walk
About this property
DoubleTree by Hilton Stoke on Trent
Located near a train station, DoubleTree by Hilton Stoke on Trent is a great choice for a stay in Stoke-on-Trent. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Edwardian hotel include a 24-hour fitness centre, a sauna and a steam room. The pool and helpful staff get great marks from fellow travellers.
Languages
English, French, German, Spanish
At a glance
DONE
Hotel size
147 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
What to do
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Ski area nearby
Zip-lining nearby
Working away
Business centre
11 meeting rooms
Co-working spaces
Conference centre (129805 square feet of space)
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Pool loungers
Facilities
Built in 1768
Safe-deposit box at front desk
Garden
24-hour fitness centre
An indoor pool
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Edwardian architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for GBP 15.0 per day
Parking
Self-parking costs GBP 7.50 per day
RV/bus/lorry parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 8:00 PM
Policies
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent City Centre Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Frequently asked questions
Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Stoke on Trent?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
Are pets allowed at DoubleTree by Hilton Stoke on Trent?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Stoke on Trent?
Yes. Self-parking costs GBP 7.50 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes casino gaming, cave exploring and ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna. DoubleTree by Hilton Stoke on Trent also has a garden.
Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?
Yes, there's an on-site restaurant.
What's the area around DoubleTree by Hilton Stoke on Trent like?
DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.
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DoubleTree by Hilton Stoke on Trent Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Lobby
Children
Family friendly
Food
Bed
Parking
Restaurant
What guests liked
Breakfast was consistently described as great, delicious, and faultless with a good selection of food and drinks. (43 reviews)
The pool was a lovely bonus, warm, and a great place to relax after a long day. (19 reviews)
Food was really nice, plentiful, and with good portion sizes, making for a pleasant dining experience. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
4 Aug 2025
Loved it amazing 100% going back
Russell
Russell, 1-night trip
10/10 Excellent
16 Jul 2025
the amenities was great and day time staffs were really nice and welcoming.
Kamali
Kamali, 1-night trip
10/10 Excellent
28 Jun 2025
Hotel was excellent
Andrew
Andrew, 1-night trip
10/10 Excellent
29 May 2025
Lovely hotel, friendly staff, good food in a great location.
Folasade
Folasade, 3-night trip
10/10 Excellent
7 Jul 2025
We enjoyed the indoor pool!
Kimberlee
Kimberlee, 4-night trip
8/10 Good
9 Aug 2025
Clean and tidy, hard to navigate around wouldn’t suit disabled people
Robert
Robert, 1-night trip
10/10 Excellent
26 Apr 2025
Great hotel
Gary
Gary, 1-night trip
10/10 Excellent
28 Jun 2025
Great option. Parking was plentiful & secure though we did get charged £5 because we didn’t book directly with the hotel.
Adam
Adam, 1-night trip
10/10 Excellent
12 May 2025
Great hotel in convention location where you can walk to shops, restaurant or just for a leisurely walk.
Lovely clean room and great service from staff. Would definitely stay again.
Stroma
Stroma, 2-night trip
10/10 Excellent
13 Jul 2025
Good
mireille
mireille, 1-night trip
6/10 Okay
14 Jul 2025
I wish the property have an air conditioner as it was very warm
Alma
Alma, 2-night trip
10/10 Excellent
3 Jun 2025
We had a lovely time. Got the half board deal and the food was
Lauren
Lauren, 1-night trip
4/10 Poor
30 Jun 2025
Great grounds/location for our visit biggest let down was the fact there as no AC my self and my family barely slept as it was too warm, there was never any one on the reception desk and i went past a number of times
Sadaqat
Sadaqat, 1-night trip
8/10 Good
5 May 2025
Reception staff excellent
Mamta
Mamta, 1-night trip
8/10 Good
11 Jun 2025
Friendly staff, lovely room but no air conditioning
Jane
Jane, 1-night trip
10/10 Excellent
15 Jun 2025
Fantastic place to stay
We went as a family with children 11 and 14 who enjoyed the pool after a long day at Alton Towers
The only down fall or negative point would be the toilet roll in the rooms were awful and cheap that needs looking into. Otherwise a fantastic stay and I’ll be staying again sometime.
Martin
Martin, 1-night trip
10/10 Excellent
22 May 2025
The room was very comfortable. On arrival the receptionist provided a delicious warm cookie which was a lovely surprise after a long journey
Victoria
Victoria, 1-night trip
4/10 Poor
13 Jul 2025
There was no air conditioning in the room, the room was far too hot meaning it was not suitable for getting young kids to sleep - pretty stressful stay 😞
David
David, 1-night trip
10/10 Excellent
27 May 2025
Staff were top notch from the housekeeping to reception and restaurant teams! Great location for waterpark and local shops. Most importantly the stay starts off with the best cookies I’ve ever tasted and I’m a self proclaimed home baker, Rooms were spacious and queen size beds were American sized so definitely larger than the standard uk queen/double bed . Meticulous turn down service and lovely toiletries . Definitely love this chain of hotels !
DIANN
DIANN, 2-night trip
10/10 Excellent
23 Jun 2025
Staff were very helpful and friendly, especially the team at Josiah's Brasserie.
Sofa beds in the family room were not particularly great for older children. If we were to return we would elect for interconnecting rooms instead of a family room.
Nehal
Nehal, 3-night trip
10/10 Excellent
9 Apr 2025
Clean and friendly staff would defo recommend
ann
ann, 1-night trip
8/10 Good
7 Jun 2025
Shame about the check in as was not a warm welcome even with the warm cookies which were very good. The hotel was clean and spacious bedroom but all getting a bit dated. Would stay again though if in the area.