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DoubleTree by Hilton Stoke on Trent

4.0 star property
Edwardian hotel in Stoke-on-Trent with indoor pool and restaurant

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
1 bedroom, in-room safe, desk, laptop workspace
Outdoor wedding area
Lobby
Indoor pool, open 6:30 AM to 8:00 PM, pool loungers
Nestled near the train station, DoubleTree by Hilton Stoke on Trent offers a warm welcome with a coffee shop, garden, and bar. Guests can relax in the sauna or steam room, enjoy WiFi throughout their stay and savor breakfast at the restaurant. The helpful staff has left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Conference centre

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The current price is HK$740
HK$888 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Sofa bed - queen
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(11 reviews)

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Hilton Garden Inn Stoke on Trent

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 558 reviews
The price is HK$672
HK$806 total
includes taxes & fees
31 Aug - 1 Sept
Hilton Garden Inn Stoke on Trent
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About the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
  • Regent Theatre - 18 min walk - 1.5 km
  • Victoria Hall - 20 min walk - 1.7 km
  • Staffordshire University - 2 min drive - 2.4 km

Getting around

  • Manchester Airport (MAN) - 44 min drive
  • Birmingham Airport (BHX) - 65 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 8 min drive
  • Longton Station - 12 min drive

Restaurants

  • McDonald's
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • Starbucks
  • ‪Toby Carvery - ‬6 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Located near a train station, DoubleTree by Hilton Stoke on Trent is a great choice for a stay in Stoke-on-Trent. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Edwardian hotel include a 24-hour fitness centre, a sauna and a steam room. The pool and helpful staff get great marks from fellow travellers.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 147 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 7.50 per day)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski area nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Co-working spaces
  • Conference centre (129805 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Built in 1768
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An indoor pool
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Edwardian architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per day

Parking

  • Self-parking costs GBP 7.50 per day
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent City Centre Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Stoke on Trent?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Stoke on Trent?

Yes. Self-parking costs GBP 7.50 per day. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?

During the winter, enjoy nearby recreation such as skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes casino gaming, cave exploring and ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna. DoubleTree by Hilton Stoke on Trent also has a garden.

Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?

Yes, there's an on-site restaurant.

What's the area around DoubleTree by Hilton Stoke on Trent like?

DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.

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DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Lobby
Children
Family friendly
Food
Bed
Parking
Bar

What guests liked

  • Breakfast was consistently described as great, delicious, and faultless with a good selection of food and drinks. (43 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Loved it amazing 100% going back
Russell, 1-night trip

10/10 Excellent

the amenities was great and day time staffs were really nice and welcoming.
Kamali, 1-night trip

10/10 Excellent

Hotel was excellent
Andrew, 1-night trip

10/10 Excellent

Lovely hotel, friendly staff, good food in a great location.
Folasade, 3-night trip

10/10 Excellent

We enjoyed the indoor pool!
Kimberlee, 4-night trip

10/10 Excellent

We stayed at the DoubleTree by Hilton Garden Inn as a family to celebrate our daughter’s birthday and it couldn’t have been more perfect! The location was highly convenient, especially as we were visiting Waterworld waterpark right next door – it made the whole trip so easy and enjoyable. From the moment we arrived, the staff were outstanding – extremely professional, polite, friendly and genuinely helpful, which really made the experience special. The hotel itself was spotless, with our room and all areas kept to a very high standard of cleanliness. It was a comfortable, welcoming stay that helped make our celebration extra memorable. We would happily stay again and recommend it to anyone visiting the area.
Sherjeela, 1-night trip

8/10 Good

Clean and tidy, hard to navigate around wouldn’t suit disabled people
Robert, 1-night trip

10/10 Excellent

Great hotel
Gary, 1-night trip

10/10 Excellent

Great option. Parking was plentiful & secure though we did get charged £5 because we didn’t book directly with the hotel.
Adam, 1-night trip

10/10 Excellent

Great hotel in convention location where you can walk to shops, restaurant or just for a leisurely walk. Lovely clean room and great service from staff. Would definitely stay again.
Stroma, 2-night trip

10/10 Excellent

Good
mireille, 1-night trip

6/10 Okay

I wish the property have an air conditioner as it was very warm
Alma, 2-night trip

10/10 Excellent

We had a lovely time. Got the half board deal and the food was
Lauren, 1-night trip

4/10 Poor

Great grounds/location for our visit biggest let down was the fact there as no AC my self and my family barely slept as it was too warm, there was never any one on the reception desk and i went past a number of times
Sadaqat, 1-night trip

8/10 Good

Reception staff excellent
Mamta, 1-night trip

8/10 Good

Friendly staff, lovely room but no air conditioning
Jane, 1-night trip

10/10 Excellent

Fantastic place to stay We went as a family with children 11 and 14 who enjoyed the pool after a long day at Alton Towers The only down fall or negative point would be the toilet roll in the rooms were awful and cheap that needs looking into. Otherwise a fantastic stay and I’ll be staying again sometime.
Martin, 1-night trip

4/10 Poor

I was driving from the South to the North, with my young family. A pool in a hotel is something I use to bribe my children for sitting long hours in a car. The pool is tiny compared to the size of the hotel and needs to be booked. It was not possible to book a spot in the pool during our stay, which disappointed my children. Other issues - faulty blind in the room fell onto my head. - A long queue and no one at reception when I arrive (understaffed). - parking charge was annoying, just add to room cost (it is less than 10% addition), this is equal for those driving in a car, but feels less petty when dealing with at front desk. - when checking out, I was not asked how our stay was. Good things - breakfast buffet was nice - staff did help when asked and I felt did try their hardest to make stay pleasant.
Christopher, 1-night trip

10/10 Excellent

The room was very comfortable. On arrival the receptionist provided a delicious warm cookie which was a lovely surprise after a long journey
Victoria, 1-night trip

4/10 Poor

There was no air conditioning in the room, the room was far too hot meaning it was not suitable for getting young kids to sleep - pretty stressful stay 😞
David, 1-night trip

10/10 Excellent

Staff were top notch from the housekeeping to reception and restaurant teams! Great location for waterpark and local shops. Most importantly the stay starts off with the best cookies I’ve ever tasted and I’m a self proclaimed home baker, Rooms were spacious and queen size beds were American sized so definitely larger than the standard uk queen/double bed . Meticulous turn down service and lovely toiletries . Definitely love this chain of hotels !
DIANN, 2-night trip

10/10 Excellent

Staff were very helpful and friendly, especially the team at Josiah's Brasserie. Sofa beds in the family room were not particularly great for older children. If we were to return we would elect for interconnecting rooms instead of a family room.
Nehal, 3-night trip

10/10 Excellent

Clean and friendly staff would defo recommend
ann, 1-night trip

8/10 Good

Shame about the check in as was not a warm welcome even with the warm cookies which were very good. The hotel was clean and spacious bedroom but all getting a bit dated. Would stay again though if in the area.
Alexander, 1-night trip

10/10 Excellent

Nice beds,
Mustafa, 1-night trip