Located in Highland Hills, SureStay Plus Hotel by Best Western Chicago Lombard offers a warm welcome with a free breakfast buffet, fireplace in the lobby and gym. Unwind at the 24-hour business center or grab a snack from the deli. Multilingual staff are on hand to help make your stay seamless.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Gym
Non-smoking
24/7 front desk
Free WiFi
Main amenities (12)
Housekeeping (on request)
Fitness centre
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Reception fireplace
Front desk safe
Snack bar/deli
Microwave in a common area
Water dispenser
Multilingual staff
Feel at home (6)
Children stay free
Fridge
Private bathroom
Premium TV channels
Coffee/tea maker
Blackout curtains
The current price is HK$634
HK$634
HK$703 total
includes taxes & fees
12 Aug - 13 Aug
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)
Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)
8.88.8 out of 10
Excellent
240 reviews
(240 reviews)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
30 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
8.28.2 out of 10
Very good
21 reviews
(21 reviews)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
27 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed, Bathtub
Standard Room, 1 Queen Bed, Bathtub
8.88.8 out of 10
Excellent
30 reviews
(30 reviews)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
27 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator
Standard Room, 2 Double Beds, Non Smoking, Refrigerator
9.09.0 out of 10
Wonderful
95 reviews
(95 reviews)
Highlights
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
30 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator
Chicago O'Hare International Airport (ORD) - 25 min drive
Chicago, IL (DPA-Dupage) - 27 min drive
Chicago, IL (PWK-Chicago Executive) - 33 min drive
Chicago Midway Airport (MDW) - 38 min drive
Lombard Station - 6 min drive
Downers Grove Belmont Station - 8 min drive
Glen Ellyn Station - 9 min drive
Restaurants
Food Court - Yorktown Center - 12 min walk
Chick-fil-A - 4 min drive
McDonald's - 10 min walk
Miller's Ale House - 3 min drive
The Patio - 16 min walk
About this property
SureStay Plus Hotel by Best Western Chicago Lombard
Enjoy your visit to Lombard with a stay at SureStay Plus Hotel by Best Western Chicago Lombard. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6 AM and 9:00 AM. The helpful staff and overall value get great marks from fellow travellers.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
127 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9:00 AM
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Fitness centre
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to lift
ROOM
Room amenities
Be entertained
32-inch flat-screen TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Fridge
More
Housekeeping (on request)
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: USD 50 per stay
Policies
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Stay Inn Lombard
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Hotel Best Western Chicago Lombard
SureStay Plus Best Western Chicago Lombard
Lombard Hampton Inn
Hampton Inn Lombard
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard
HELP_OUTLINE
Frequently asked questions
Are pets allowed at SureStay Plus Hotel by Best Western Chicago Lombard?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus Hotel by Best Western Chicago Lombard?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Chicago Lombard?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at SureStay Plus Hotel by Best Western Chicago Lombard and nearby?
Maintain your daily exercise routine at the gym.
What's the area around SureStay Plus Hotel by Best Western Chicago Lombard like?
SureStay Plus Hotel by Best Western Chicago Lombard is in Highland Hills, a short 7-minute walk from Yorktown Shopping Center. Travellers say that the area is safe.
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SureStay Plus Hotel by Best Western Chicago Lombard Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Lobby
Value
Bathroom
Furniture
Microwave
What guests liked
Breakfast was a highlight with many guests praising its variety and quality. (119 reviews)
The property offers a great breakfast and convenient access to many nearby restaurants and dining options. (11 reviews)
Parking was ample, safe, and well-lit, with convenient access for guests. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
30 Jul 2025
Great affordable stay.
Matt
Matt, 1-night trip
10/10 Excellent
10 Aug 2025
My family and I had a wonderful stay. The staff was very nice and friendly, the breakfast options were excellent, and the room & lobby were cleaned and smelled very amazing!
Shernay
Shernay, 2-night trip
10/10 Excellent
3 Aug 2025
Loved how cozy the room was and the helpful and courteous staff. Breakfast was fresh, lovely portions and filling.
Taneisha
Taneisha, 7-night trip
10/10 Excellent
21 Jul 2025
Pleasant stay
John
John, 1-night trip
10/10 Excellent
30 Jul 2025
Visiting friends in the area this location is perfect. Hotel is clean and adequate for your needs.
Janet
Janet, 4-night trip
10/10 Excellent
6 Aug 2025
Nice breakfast
James
James, 1-night trip
8/10 Good
22 Jul 2025
Hot breakfast, location, pricepoint
Kraig
Kraig, 3-night trip
10/10 Excellent
14 Jul 2025
Nice hotel
Vanessa
Vanessa, 1-night trip
10/10 Excellent
27 Jul 2025
We have stayed at this hotel many times. Can't beat the price and location (close to everything). Breakfast very good.
Maureen
Maureen, 2-night trip
8/10 Good
21 Jul 2025
The staff is very friendly
Tommy
Tommy, 1-night trip
10/10 Excellent
21 Jul 2025
Very clean, quiet, safe property, excellent breakfast, close to shopping and dining. Staff very helpful. I will stay again.
Todd
Todd, 4-night trip
10/10 Excellent
25 Jun 2025
Convenient, clean, staff was nice, breakfast was very good!
Jack
Jack, 1-night trip
10/10 Excellent
28 Jul 2025
Everything was Top notch!
John
John, 2-night trip
10/10 Excellent
28 Jul 2025
Very clean and comfortable
James
James, 1-night trip
10/10 Excellent
30 Jul 2025
Its near my job
Tyson
Tyson, 1-night trip
4/10 Poor
1 Jul 2025
Good place just to stay for a night
Isaias
Isaias, 3-night trip
10/10 Excellent
22 Jul 2025
Love this place! My get away ❤️
Janidet
Janidet, 1-night trip
10/10 Excellent
19 Jul 2025
The neighborhood felt safe, and the staff—Patrick in particular—were very friendly.
Pouria
Pouria, 2-night trip
10/10 Excellent
15 Jul 2025
Nice room, quiet and clean.
Paul
Paul, 1-night trip
10/10 Excellent
7 Jul 2025
Staff are always nice and helpful. Rooms and property are clean and comfortable
Tanya
Tanya, 2-night trip
10/10 Excellent
2 Aug 2025
Very nice
Jovita
Jovita, 1-night trip
8/10 Good
29 Jul 2025
The staff was friendly and hotel and ameneties worked well for us. The renovating caused some halls to not smell great, but i am sure it will be better when complete.
Lyn
Lyn, 1-night trip
10/10 Excellent
27 May 2025
Excelente hotel
Alejandro
Alejandro, 1-night trip
10/10 Excellent
2 Aug 2025
The hotel was pretty good, the staff was super nice. They were super helpful and professional. They were constantly checking on me to make sure I was okay, and they asked me every morning at breakfast if I needed anything. The food was great. The only thing I didn't like about it was the location.
Enith
Enith, 3-night trip
8/10 Good
1 Aug 2025
The staff was friendly and professional. Thought it a bit odd that having spent 3 nights; however did not have my room serviced once.