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Hyatt Regency Mexico City

5.0 star property
Luxury hotel with spa, near Paseo de la Reforma

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Photo gallery for Hyatt Regency Mexico City

3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Meeting facility
Meeting facility
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Sun deck
Hyatt Regency Mexico City offers a vibrant retreat near Paseo de la Reforma. Unwind at the spa with a massage or body treatment, then indulge in Latin American cuisine at one of the 3 on-site restaurants. Connect to WiFi, take advantage of dry cleaning services, and enjoy shopping on site. The helpful staff has left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet-friendly
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Room service

For families (6)

  • In-room childcare (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is HK$1,284
HK$1,534 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency, High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

View from room

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Single Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
  • 93 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (View)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Single Beds (View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
9.4 out of 10, Exceptional, 1,872 reviews
The price is HK$1,895
HK$2,265 total
includes taxes & fees
14 Sept - 15 Sept
InterContinental Presidente Mexico City by IHG
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About the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • Parque Zoologico de Chapultepec - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Auditorio Nacional - 7 min walk - 0.6 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Angel of Independence Monument - 3 min drive - 3.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 34 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 59 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 61 min drive
  • Mexico City Buenavista Station - 22 min drive
  • Mexico City Fortuna Station - 31 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Auditorio Station - 4 min walk
  • Polanco Station - 11 min walk
  • Constituyentes Station - 25 min walk

Restaurants

  • ‪Regency Club - ‬1 min walk
  • ‪Alfredo Di Roma - ‬4 min walk
  • ‪Rulfo Paraje Latino - ‬1 min walk
  • ‪InterContinental Club Lounge - ‬4 min walk
  • ‪Yoshimi - ‬1 min walk

About this property

Hyatt Regency Mexico City

When you stay at Hyatt Regency Mexico City, you'll be in a great location, within a short 10-minute walk of Parque Zoologico de Chapultepec and Paseo de la Reforma. Guests can visit the spa to be pampered with Swedish massages, facials or body scrubs, and RULFO, one of 3 restaurants, serves Latin American cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Auditorio Station is 4 minutes and Polanco Station is 11 minutes.

Languages

English, French, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 755 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site valet parking (USD 7.3 per day)
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Shopping
  • Bike rentals nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Video game console
  • LCD television
  • Premium cable channels
  • Video games
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs and body treatments.

Dining

RULFO – This restaurant specialises in Latin American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI – Overlooking the garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO – On-site coffee shop.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Parking

  • Valet parking costs USD 7.3 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Regency Mexico City Hotel
Hyatt Regency Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel
Hyatt Regency Mexico City Mexico City
Hyatt Regency Mexico City Hotel Mexico City

Frequently asked questions

Does Hyatt Regency Mexico City offer free cancellation for a full refund?

Yes, Hyatt Regency Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Mexico City?

Yes, there's an indoor pool.

Are pets allowed at Hyatt Regency Mexico City?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Regency Mexico City?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt Regency Mexico City?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hyatt Regency Mexico City and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hyatt Regency Mexico City also has a 24-hour fitness centre and a sauna, as well as a garden.

Are there restaurants at or near Hyatt Regency Mexico City?

Yes, there are 3 on-site restaurants, featuring Latin American cuisine and garden views.

What's the area around Hyatt Regency Mexico City like?

Hyatt Regency Mexico City is a short 4-minute walk from Auditorio Station and 8 minutes' walk from Paseo de la Reforma. Travellers say that the area is walkable and good for shopping.

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Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
View
Amenities
Restaurant
Food
Parks
Breakfast
Neighborhoods

What guests liked

  • Breakfast was consistently excellent with great variety and attentive service. (19 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Really good place to stay!
Martha, 4-night trip

10/10 Excellent

Have stayed here twice and our group loved it both times.
Hardave, 3-night trip

10/10 Excellent

Reyna at the front desk was incredible with my family and I, the whole staff was too!
Audelia, 3-night trip

10/10 Excellent

Great stay. Would highly recommend
Raul, 3-night trip

10/10 Excellent

I like this hotel because is very nice, comfortable, good restaurants and has a good ubication in polanco
imelda, 1-night trip

10/10 Excellent

The ultimate hotel in polanco, got all the amenities you need.
Oron, 5-night trip

10/10 Excellent

In alll aspects is.exceptionnal.hotel, i loved.l
imelda, 2-night trip

10/10 Excellent

everything was excellent! if u are going to mexico city- stay here!!
Mahin, 7-night trip

10/10 Excellent

Alfredo who works in the 40th floor lounge was amazing! He took amazing care of us and made the trip exceptional.
Roberto, 2-night trip

10/10 Excellent

great location
Jorge, 3-night trip

10/10 Excellent

What more can you say for a 5-star hotel? Everything is great.
Ivan, 3-night trip

10/10 Excellent

todo excelente
Francisco Javier Lorenzo, 3-night trip

10/10 Excellent

Very nice
giovani, 1-night trip

10/10 Excellent

The folks at the front desk were very helpful. Expedia mentioned free self parking which was not the case - but they honored our reservation and were very helpful. We look forward to returning to the Hyatt and will book directly with them from now on!
lesa, 2-night trip

10/10 Excellent

It is an old building but they keep it in good shape. Staff was very professional and kind. Breakfast is fantastic! Sorroundings are good, many good restaurants and turistic places are walking distance.
Hermann, 3-night trip

8/10 Good

Great facilities, beware the overpriced room service with the mixed drinks! Breakfast is to come back for again and again. Excellent gym.
Christopher, 6-night trip

10/10 Excellent

Excellent!!
Jorge Iván, 2-night trip

10/10 Excellent

Hyatt hotel was beautiful! From the hotel room, lobby, restaurants, gym, spa. Everything was great. Perfect for someone who doesn’t mind walking because places are quite a distance. Or catch an uber, pretty affordable. I would definitely recommend and definitely would come stay here again in the future.
Karla, 3-night trip

2/10 Terrible

Like the hotel , breakfast , location Didn’t like - elevator , people noice couldn’t have a good night sleep , the shower didn’t work .
jorge, 1-night trip

10/10 Excellent

Amazing
Julissa, 3-night trip

10/10 Excellent

Great service, location and breakfast. Good gym and pool. Great value in my opinion.
Carlos, 3-night trip

10/10 Excellent

Great hotel in great location

Friendly staff, easy check-in and out, rapid maid service, very good breakfast and imcredible location.
3-night trip

10/10 Excellent

Excelente
MANUEL VELAZQUEZ, 1-night trip

10/10 Excellent

Excelente
ANA LUCIA, 3-night trip

10/10 Excellent

Dining options (Menu) Hotel should consider different type of food, soups. Food was not served hot as expected.
gloria, 4-night trip