We did book late, had trouble finding a room. This hotel had decent reviews and for a mid-range cost 100+ for the night I figured it would have to be at least decent. Everything about this hotel is just dirty, from the moment you walk in, the floors were dirty, not swept or mopped, beds had several hairs in them and I question if the sheet had even been cleaned and or replaced. The bathroom was dirty, tub looked to not have been cleaned. I would not even consider giving the place another try even if they offered a free room. The staff were friendly but just no general maintenance or upkeep. The walls in the room even had stains on them from like hands prints and such and were never wiped down. I would think any cleaning staff could open the door to that room and see it needed attention badly. If it would not have been for the late hour I would have thrown a fit about it right then but we only had time for a few hours of sleep before we had to be back on the road to make an appointment the next day. But I would tell anyone avoid "this" red roof in at all cost.
Kenneth
Kenneth (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 28 日
The floor had not been mopped in days. Hard mattre
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
Ashley
Ashley (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Thad
Thad (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Needs some attention but can't beat price
Our second stay here in about a month. First time we had no TV remote. This time our non-smoking room had so much pot smoked in it prior to our arrival, it was either in the bedspread or the air filter. Bedspread was dirty; bathroom towels were paper thin. All that said: Our rooms have otherwise been clean and the price has been unbeatable. I'd give them another shot for the price.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Clean quiet room
Very nice stay. Room recently renovated. Clean & quiet.
Brad
Brad (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
Perfect for a stop over
Late night stop after driving from Miami. It was clean, bed slept great . It's clearly an older hotel but clean and the price was perfect.
Wendy
Wendy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 17 日
Quarto sujo e com mau cheiro.
Ana Carolina
Ana Carolina (9 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 14 日
Water pressure is virtually nonexistent. Barking dogs in rooms. Policy said if that happens, you have to leave.
STEVEN
STEVEN (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 14 日
Brandon
Brandon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
ABRAO RICARDO
ABRAO RICARDO (11 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
FABIO
FABIO (11 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 5 日
Location good, customer service VERY BAD
We stayed for 7 days/nights and during our entire stay, our room was never cleaned, beds never made nor was our linens ever changed. We had to ask the housekeeper to exchange our towels and additional rolls of toilet paper. When we exchanged our towels, a couple of the towels we were given still had dirt and stains on them. We also took out our own trash
On our 3rd night, there was a small water leak coming from the ceiling of the bathroom. We reported it to the hotel staff, however no one stopped by to follow-up or to clean up the water on our bathroom floor.
The room appeared clean and kept, however we did run into a couple of cockroaches. The water pressure in the shower was abysmal so it took longer to take showers.
Overall, we would only recommend this hotel to anyone if their stay was only a couple of days. The good thing about this hotel was that the location had a lot of restaurants and businesses nearby. If you are expecting customer service, you should look elsewhere.
Alfred
Alfred (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
I wanted to give a shout out to Jamila and Chase. They were absolutely wonderful. They helped my situation that was so awful and made it happen because they were awesome people who want a service of customer service level on a rating of one through 10 and 10 being the greatest I would say I gave them an 11 thank you so much ladies this is ASHLEY Knight
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
jamia
jamia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Lydia
Lydia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Matt
Matt (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
This was our second stay and we enjoyed it as much as the first one. The room was clean and quiet.
Ronald
Ronald (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 24 日
Molded
I could not stay and was not offered any type of accommodation for the room that was unfit for me or any living creature to breathe in let alone sleep. I will be contacting all parties that I need to to help bring some resolution to this big problem.