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Sheraton Hai Phong

5.0 star property
Luxury Hai Phong hotel with full-service spa, connected to a shopping centre

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Photo gallery for Sheraton Hai Phong

1 bedroom, minibar, in-room safe, desk
View from room
Lobby
Living room
Lobby
In the heart of Hồng Bàng, Sheraton Hai Phong offers a luxurious retreat with a private spa for massages and an indoor pool. Unwind on the garden grounds or browse through the shopping mall on site. With two restaurants serving local and international cuisine, in-room WiFi, dry cleaning/laundry services, you'll feel right at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Pool
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 4 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is HK$550
HK$623 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Presidential Suite, 1 Double Bed (View)

1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed (View)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 300 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking (View)

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (View)

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Pool

Pullman Hai Phong Grand Hotel

  • Spa
  • Free parking
  • Connecting rooms available
  • Air conditioning
9.8 out of 10, Exceptional, 36 reviews
The price is HK$645
HK$732 total
includes taxes & fees
22 Aug - 23 Aug
Pullman Hai Phong Grand Hotel
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About the area

Map
Vinhomes Imperia Urban Area, Ha Noi Str, Thuong Ly Ward, Hong Bang District, Hai Phong, 180000

What's nearby

  • Du Hang Pagoda - 3 min drive - 2.3 km
  • Hai Phong Opera House - 3 min drive - 2.6 km
  • Hai Phong Museum - 3 min drive - 2.6 km
  • Lach Tray Stadium - 5 min drive - 3.7 km
  • Aeon mall lê chân hải phòng - 5 min drive - 5.9 km

Getting around

  • Haiphong (HPH-Cat Bi) - 22 min drive
  • Hai Phong Train Station - 10 min drive
  • Ga Uong Bi Station - 25 min drive
  • Ga Mao Khe Station - 34 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Sheraton Club
  • Jollibee
  • ‪The Paul - ‬4 min walk
  • ‪Green Paris - ‬1 min walk
  • ‪Quán Ba Bữa - 七号食堂 - ‬4 min walk

About this property

Sheraton Hai Phong

When visiting Hai Phong, Sheraton Hai Phong is a great choice to consider. Guests can be pampered with massages at the spa, and Harbor, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 362 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Extra beds are available only for children 4-11 years old.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space (9741 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Wheelchairs available on site

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Harbor – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Yi Ling Ling – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Open daily.
Lobby Cafe – On-site lobby lounge. Open daily.
Aqua Bar – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 396900 for adults and VND 396900 for children
  • Airport shuttle service is offered for an extra charge of VND 2079000 per vehicle (return. Maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for VND 1270500.0 per night
  • Airport shuttle service for children costs VND 2079000 (return)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sheraton Hai Phong Hotel
Sheraton Hai Phong Hai Phong
Vinpearl Hotel Imperia Hai Phong
Sheraton Hai Phong Hotel Hai Phong

Frequently asked questions

Does Sheraton Hai Phong offer free cancellation for a full refund?

Yes, Sheraton Hai Phong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Hai Phong?

Yes, there's an indoor pool.

Are pets allowed at Sheraton Hai Phong?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Hai Phong?

Yes, there's free self parking.

Is an airport shuttle service offered by Sheraton Hai Phong?

Yes, an airport shuttle is available. The charge is VND 2079000 per vehicle return.

What are the check-in and check-out times at Sheraton Hai Phong?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Sheraton Hai Phong and nearby?

Sheraton Hai Phong has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Sheraton Hai Phong?

Yes, there are 2 on-site restaurants, featuring local and international cuisine.

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Sheraton Hai Phong Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

The rooms and bedding are great.
Ronnie, 1-night trip

10/10 Excellent

Good facility, Good service, Good breakfast.
ATSUSHI, 2-night trip

10/10 Excellent

Nice room great helpful staff
Mardo, 2-night trip

10/10 Excellent

Great service, breakfast buffet really wide variety of western, Japanese, Korean, and Chinese offerings.
Mark, 2-night trip

10/10 Excellent

Nice hotel
Ethan, 2-night trip

10/10 Excellent

Everything are good
Sunil, 1-night trip

10/10 Excellent

Even though we stayed only one night in Hai Phong, Sheraton was the best hotel we stayed during our entire trip.
Uyen, 1-night trip

10/10 Excellent

Beautiful hotel, very clean, friendly staffs, great location, and great dining options.
Ngoc, 4-night trip

10/10 Excellent

Great stay, great rooms, super friendly staff.
Dennis, 2-night trip

10/10 Excellent

Great hotel

Excellent stay! Lovely staff, nice location, great meal. Happens to be the kid’s birthday, he’s super happy cuz Hotel prepared balloons and cake!
Zimu, 1-night trip

10/10 Excellent

Nice Hotel and Restaurant ! Great food 👍
Allen, 1-night trip

10/10 Excellent

We thoroughly enjoyed our stay at the Sheraton. Beautiful hotel, great staff and a nice area.
John, 1-night trip

8/10 Good

Good hotel but expect more breakfast option.

Good hotel, good facility and very clean. However, I hope there is a variety of breakfast options.
Kang Ju, 6-night trip

10/10 Excellent

Vi was a very nice and pleasant person and because of her, I would visit this hotel when I have chances. Dep is another person who did great job to make me happy. Thank you.
Doug, 2-night trip

10/10 Excellent

Ok
Kevin, 1-night trip

10/10 Excellent

excellent
YOSHIYA, 3-night trip

10/10 Excellent

Clean and cozy
Phan, 1-night trip

8/10 Good

It would be perfect 5 star except i asked for help buying a trqin ticket the reception wanted 2mill vnd went to train station 3 min taxi away cosy 110vnd it was a blatent way to make money
Brian, 3-night trip

8/10 Good

Electrical power has been stopped too often
hae yeol, 3-night trip

2/10 Terrible

bad

bad service
2-night trip

4/10 Poor

Disappointed for a well known hotel

When I used the bathtub on the first day night. I found a lot of black objects and informed the reception to arrange for check a clean up when I leave hotel on next day morning. When I back hotel at night and use the bathtub again, I found no one to check and clean, it looked like rust. When I checked out on 3rd day and told the reception, they just said sorry, sorry. And I believe they simply ignore the problem and will not take any action to solve the problem, it is very disappointed for me
Miu Shan, 2-night trip

2/10 Terrible

Bad

Don’t recommend. So surprise to me due to have some issue during my stay. 1st no make up room when I come back even though I already request, the time almost 5:30pm. Next is no new sleeping shoes for me to change, 3rd no body wash. Highly recommend the group doing the improvement ASAP
Miu Shan, 6-night trip

10/10 Excellent

GIPYO, 3-night trip

10/10 Excellent

Seigi, 1-night trip

10/10 Excellent

JAESEOL, 1-night trip