烏爾森酒店

"staffs are very friendly and helpful. I serve in a very traditional way and you feel the owner of the chateau."

"Location is very convenient, near to train station. Rooms very clean with comfortable bedding, thought no view from window but that does not affect our liking to this hotel."

"Location is always my priority, so it got the 5stars just across Luzern main station. Room is spacious and cleanliness and the staffs are friendly and pleasant. I would recommend my friend come to visit and definitely come back soon."

"位置優越，湖畔及火車站數分鐘可達。酒店新穎整潔舒適。接待處的女士非常有禮及幫助我們拍照。"

"Good"

"服務人員非常親切熱誠 位置非常好"

"Excellent service. Staffs are helpful and friendly. Great location, with beautiful view overlooking the lake. Rooms are spacious and clean. "

"The room is good but the check in experience is really bad. The staff at the check in counter is impolite and rude. He was not wearing a name tag and he almost broke our passports. He pressed our passports in 360 degree turn with “deadly force” and it was terrible. When he asked us to pay the city taxes, he just bang on the machine twice with his hand. I hope the hotel can do some training for the check-in counter staffs. "

"The view from the lake room is charming. The location is perfect because there is a bus stop to the town right in front of the hotel."