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Hotel Doña Esther

3.0 star property
Hotel with restaurant, near Plaza de Ponchos

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Photo gallery for Hotel Doña Esther

Terrace/patio
Lounge
Restaurant
Courtyard
Terrace/patio
Nestled close to Condor Park and Peguche Waterfall, Hotel Doña Esther offers a serene retreat. Enjoy cooked-to-order breakfast, unwind at the rooftop terrace or explore the garden. With in-room WiFi, a library for some quiet time and dry cleaning services for convenience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Front desk safe
  • Laundry service

Feel at home (5)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate bedroom
Private bathroom
Free bottled water
Wardrobe
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Studio Suite, 1 Bedroom

1 bedroom, free WiFi, bed sheets

Family Studio Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Fireplace
Separate bedroom
Private bathroom
Free bottled water
Located on the top floor
Daily housekeeping
Wardrobe
  • 35 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Twin Room, 2 Single Beds

1 bedroom, free WiFi, bed sheets

Classic Twin Room, 2 Single Beds

Highlights

Sofa bed
Separate bedroom
Private bathroom
Free bottled water
Wardrobe
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

1 bedroom, free WiFi, bed sheets

Family Quadruple Room

Highlights

Separate bedroom
Private bathroom
Free bottled water
Wardrobe
Daily housekeeping
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Triple Room, 3 Single Beds

1 bedroom, free WiFi, bed sheets

Classic Triple Room, 3 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Sofa bed
Separate bedroom
Private bathroom
Free bottled water
Wardrobe
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Front of property

Hostal Riviera Sucre

  • Free breakfast
  • Pet-friendly
  • Free WiFi
  • Laundry facilities
9.4 out of 10, Exceptional, 38 reviews
The price is HK$337
HK$431 total
18 Aug - 19 Aug
Hostal Riviera Sucre
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About the area

Map
Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, 100201

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk - 0.0 km
  • Plaza de Ponchos - 7 min walk - 0.6 km
  • El Lechero - 7 min drive - 3.4 km
  • Peguche Waterfall - 7 min drive - 4.5 km
  • Taxopamba Waterfall - 10 min drive - 5.6 km

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 109 min drive
  • Ibarra Station - 25 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Café Rio Intag - ‬12 min drive
  • ‪Quino Restaurant - ‬1 min walk
  • ‪Balcon de Imbabura - ‬8 min walk
  • ‪Cafetería Sisa - ‬3 min walk
  • ‪La tabilta del tartaro - ‬17 min walk

About this property

Hotel Doña Esther

Take in the views from the rooftop terrace when you stay at Hotel Doña Esther. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A terrace and a garden are other highlights.

Languages

Dutch, English, Spanish

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay for free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Motorcycle parking on site only
    • Off-site parking within 66 ft (USD 5 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Hiking/biking trails
  • Mountain biking nearby
  • Mountain climbing nearby
  • Horse riding nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Bike parking

Accessibility

  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 4 per cent

Children & extra beds

  • Cots/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 12.0 per day

Parking

  • Parking is available nearby and costs USD 5 per night (66 ft away)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Doña Esther Hotel
Hotel Doña Esther Otavalo
Hotel Doña Esther Hotel Otavalo

Frequently asked questions

Does Hotel Doña Esther offer free cancellation for a full refund?

Yes, Hotel Doña Esther does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Doña Esther?

Yes, pets stay free.

Is an airport shuttle service offered by Hotel Doña Esther?

Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.

What are the check-in and check-out times at Hotel Doña Esther?

Check-in start time: 1:00 PM; check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Hotel Doña Esther and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes hot springs. Hotel Doña Esther also has a garden.

Are there restaurants at or near Hotel Doña Esther?

Yes, there's an on-site restaurant.

What's the area around Hotel Doña Esther like?

Hotel Doña Esther is a short 8-minute walk from Plaza de Ponchos and 9 minutes' walk from Galeria Gabriel Ceballos Ulloa.

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Hotel Doña Esther Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Restaurant
Food
Breakfast
Location
Shower
Room
Towns
Bed

What guests liked

  • Breakfast was one of the best, with many options and ample portions, and was a highlight of the stay. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Beautiful colonial architecture with the nicest staff. Best place to stay in Otavalo.
Emily, 2-night trip

8/10 Good

Excellent staff, good restaurant and a very convenient location
Dylan, 3-night trip

10/10 Excellent

The staff were extremely helpful in arranging transportation and a tour.
Ann, 3-night trip

10/10 Excellent

Lovely little hotel. Close to the market. Very helpful staff who organized a driver to take us to the Cuicocha Lake, and pick us up after the hike. We struggled to find a bus to Latacunga but, again, the receptionist was very helpful in contacting the bus company. Luis took us to the bus stop and made sure we got on the right bus. Great service.
Doris, 3-night trip

10/10 Excellent

Staying at Dona Esther was a wonderful experience. The rooms are charming, clean and well decorated. The staff were friendly and helpful. There was a feeling of happiness and warmth among the staff. The courtyard and the restaurant are pretty and cozy. Our food was excellent.
Sheryl, 3-night trip

10/10 Excellent

A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again.
Diana, 3-night trip

10/10 Excellent

We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!
Emily, 1-night trip

6/10 Okay

The hotel is OK, but I expected it more cosy
Peter, 1-night trip

2/10 Terrible

They tried to give us a single bed, when we had booked for a couple. The pictures they have posted is nothing like the property. No TV, $5 per night for parking when they list parking on property. This is for budget backpackers, not a hotel.
Siamak, 2-night trip

10/10 Excellent

This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.
Emily, 1-night trip

10/10 Excellent

Great staff, very helpful with check in process and helping with arranging a taxi driver to take us on 4 hour adventure of places around town we would never have found on our own. The restaurant serves wonderful meals. Breakfast was one of the best I've ever had in Ecuador as an included breakfast. The rooms facing the street can be a little noise, but we were so tired it didn't really bother us. The terrace was great for late afternoon relaxing and visiting.
Marcia, 1-night trip

10/10 Excellent

thanks
JUAN MARTIN, 1-night trip

10/10 Excellent

Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need.
Molly, 3-night trip

2/10 Terrible

Cxxx
Teresa, 1-night trip

10/10 Excellent

Muy buena atención
Ramon, 1-night trip

10/10 Excellent

Jolie hôtel, très bien situé. Le personnel est très amical, c’est propre, il y a 4 choix de petits déjeuner c’était très bien. Ça a été très facile de trouver du stationnement
Stéphanie, 1-night trip

10/10 Excellent

We spent one night here but it was very comfortable, homely, and the staff were super helpful. I'd definitely stay here again.
Rebecca, 1-night trip

8/10 Good

Otavalo lo utilizamos como hotel de paso en un viaje en moto al peru, la ciudad es colonial con lugares interesantes, el restaurante del hotel preparó muy bien los platos muy buena pizza las habitaciones son de hotel de pueblo de 2 estrellas limpio y viejo
Juan, 1-night trip

10/10 Excellent

Einfache, aber sehr charmante Unterkunft mit hübschem Patio und leckerem Essen. Sehr zentral gelegen, bewachter Parkplatz um die Ecke
Stefanie, 2-night trip

10/10 Excellent

Lesley, 4-night trip

10/10 Excellent

This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!
Audrey, 2-night trip

10/10 Excellent

Brilliant hostel, great location, good food.

Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.
Rhian, 1-night trip

10/10 Excellent

Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend!
mark, 2-night trip

10/10 Excellent

blake, 1-night trip

10/10 Excellent

Cute hotel! Restaurant was great! We had trouble locating the hotel and had to ask local business, but the pin drop did take us as close as could be. Not good signage when it’s dark out.
Rena, 2-night trip