The staff are nice, attentive and looks cheerful. The Klosterhagen Hotell is situated on a small hill and at a convenient place where we can go to many attractions like Bryggen, Fish Market, Floibanen Funicular and Aquarium on foot. I stayed in the Klostergahen Hotel for 2 nights at a triple room after a Hurtigruten cruise trip. The room was clean and tidy. The surroundings were quiet. The hotel is only a few minutes walk from the Hurtigruten Terminal, but I found it is a bit hard to go up the slope with large luggages. It would be better to go by taxi. The staff was willing to help us to take our luggages up to our room. We took the luggages down when checking out since we did not want to trouble them. It only took about 10 minutes walk, even with large luggages, to the light rail station which could go to the airport at a very reasonable price of NOK 37 per adult. And to the railways station is about 15 minutes walk. The food provided for breakfast were always at high quality and with little quantity at one time and would replenish quickly. They also provided coffee, tea and free waffle at the dinning room (Waffle from 4 to 10 pm, while free coffee or tea from 4 pm to Midnight). Moreover, there are many restaurants and supermarkets nearby.