Extremely disappointed. I upgraded to a luxury room to enjoy a king size bed.
I think because it was low season and the room wasn’t in use constantly the heating had been turned off so upon arrival the bedroom was extremely cold.
Eventually staff managed to get the heaters on but definitely not warm enough to take a bath, (the luxury I had desired all day). To add to our stress the phone rang twice in the middle of the night at 3am. then again 4am., after which we pulled the plug out of the socket.
The good things about our stay were good food, lovely fluffy towels, and pretty surroundings.
Jill
Jill (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月15日
Average
This has been a beautiful old property but like many now it is in need of renovation. My room was nice and spacious, clean and the bathroom actually had a bath which is nice. It was a little tired and need of some TLC. The breakfast was hugely disappointing. No one available to show me to a table and after waiting a while I was told they were busy and to sit anywhere. Hot drinks and hot food are to order. I waited 10 minutes before a drink order was taken and another 10 for it to arrive and the food order taken. I will just add there were only 2 other tables with people on and the staff seemed to be serving what looked like a meeting room elsewhere instead of dealing with hotel residents. The buffet was very basic. No fruit other than a small basket with a mouldy orange and some grapes. No gluten free options which is something most hotels offer as standard. Probably wouldn't return.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Exceptional service at Aston Hall Hotel
Receptionist went above and beyond the call of duty to upgrade us to a beautiful annexe as there were too many stairs to our original room. She insisted on carrying my case and took us there, amazing lady!
Colette
Colette (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
I would stay here every time.
The staff at this hotel were absolutely wonderful. I arrived after a long day and due to a failure of the Hotels.com app, my booking was not showing. The girl on reception found me a lovely room and helped me with the Hotels.com app cockup!
I will be staying at this hotel every time I am near Sheffield from now on. The food in the restaurant was good and the service great. Big thumbs up from me, a regular traveler. Well done !
Rebecca
Rebecca (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Roger
Roger (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Jason
Jason (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Great hotel for the money, tv was faulty annoyingly which would have been the final touch.
Would use the hotel again
Sergio
Sergio (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
damien
damien (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月29日
Iain
Iain (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Lovely staff, all really helpful and friendly
Derek
Derek (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月13日
Noreen
Noreen (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月9日
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月23日
Bathroom had not been cleaned - sink covered in toothpaste and water marks. Requested clean.
Mould around bath seal.
Something hanging from bathroom light.
Laundry delivery outside room at 7AM on a Saturday.
Gave food order to waiter of no salad in burger - came with salad. No onions in salad - came with onions. Apart from that food was good.
No atmosphere in restaurant or bar as so few people in. Had to wait in the bar for someone to notice us to get served.
Joanne
Joanne (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月6日
Luca
Luca (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
Wedding sleepover
Just here for a friends wedding. Lovely room, everything you would expect to make it very comfortable.
Dan
Dan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月1日
Our room was quite expensive regarding the small size of the room and bathroom. The decor was rough with areas requiring repainting and the bathroom tap was in a poor state. Also there was a publc hair on the toilet seat, very undesirable to say the least!!!
Pauline
Pauline (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Ricky
Ricky (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Marthie
Marthie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
an excellent short stay I would happily recommend to anyone. Accommodation, food, surroundings, parking all top quality
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
A
A (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月24日
Tres bon sejour
Bob
Bob (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月22日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Widows or aircon
Windows did not open at all
Dawid
Dawid (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月17日
Room was spacious
Bed mattress was one of the worst I have had in hotel.
2 people an you roll into the middle
Shower in bad very poor I'm only 5.8" and I had to crouch down to get under the shower head.
Staff really nice breakfast was excellent including service but having a good night sleep is paramount to my stay