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del Lago Resort & Casino

4.0 star property
Waterloo hotel with 7 restaurants and spa

Choose dates to view prices

Photo gallery for del Lago Resort & Casino

Property entrance
4 bars/lounges
Couples treatment room(s), sauna, steam room, body treatments
Casino
Couples treatment room(s), sauna, steam room, body treatments
Located near Waterloo Premium Outlets, del Lago Resort & Casino is a haven for entertainment and relaxation. Treat yourself to a Swedish massage at Spa del Lago or try your luck at the casino with its 66 gaming tables. With 7 on-site restaurants, in-room WiFi, and amenities like a garden and hair salon, you'll feel pampered. Guest reviews rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Casino
  • Gym
  • Airport transfer
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 7 restaurants and 4 bars/lounges
  • Full-service spa
  • Nightclub
  • Breakfast available
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Refrigerator

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(76 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(135 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service – dining

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Living room

Deluxe Suite, 1 Bedroom, 2 Bathrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 km
  • Waterloo Premium Outlets - 7 min drive - 9.0 km
  • Montezuma Winery - 9 min drive - 9.0 km
  • It's A Wonderful Life Museum - 10 min drive - 12.2 km
  • Montezuma National Wildlife Refuge - 11 min drive - 11.9 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪The DraftKings Sportsbook at Del Lago - ‬6 min walk
  • Wendy’s
  • ‪Circle K - ‬15 min walk
  • Subway

About this property

del Lago Resort & Casino

Placing you within a 15-minute drive of Cayuga Lake, del Lago Resort & Casino features a casino and a nightclub. You can visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures, and Vine Bar & Grill, one of 7 restaurants, serves lunch and dinner. Other highlights include 4 bars/lounges, a health club and a 24-hour fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 205 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:30 AM
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets stay for free (dogs only)
    • Service animals welcome

Internet

    • Free WiFi in rooms

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 7 restaurants
  • 4 bars/lounges
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • 24-hour fitness centre
  • Casino
  • Full-service spa
  • Nightclub
  • 66 casino gaming tables
  • 1700 casino slot machines
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Spa del Lago has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Vine Bar & Grill – This restaurant serves lunch, dinner and light fare.
Portico By Fabio Viviani – This steakhouse serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Farmers Market Buffet – This buffet restaurant serves brunch, lunch and dinner.
Sociale – This café serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 150.0 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12.00 per person
  • Airport shuttle service is offered for an extra charge of USD 100.00 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo
HELP_OUTLINE

Frequently asked questions

Does del Lago Resort & Casino offer free cancellation for a full refund?

Yes, del Lago Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at del Lago Resort & Casino?

Yes, dogs stay free.

Is an airport shuttle service offered by del Lago Resort & Casino?

Yes, an airport shuttle is available. The charge is USD 100.00 per vehicle one way.

What are the check-in and check-out times at del Lago Resort & Casino?

Check-in start time: 4:00 PM; check-in end time: 2:30 AM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.

Is there an on-site casino at del Lago Resort & Casino?

Yes, there's a casino, featuring 1700 slot machines and 66 gaming tables.

What is there to do at del Lago Resort & Casino and nearby?

Del Lago Resort & Casino has 4 bars, a casino and a nightclub, as well as a spa, a 24-hour fitness centre and a garden.

Are there restaurants at or near del Lago Resort & Casino?

Yes, there are 7 on-site restaurants.

What's the area around del Lago Resort & Casino like?

Del Lago Resort & Casino is located a short 1-minute walk from del Lago Resort & Casino.

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del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Casino
Bed
Restaurant
Food
Shower
Bathroom
Spa
Amenities

What guests liked

  • Breakfast at the cafe was very fresh, delicious, and reasonably priced. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Great stay
John, 1-night trip

10/10 Excellent

A fun place to stay for a quick casino trip.
Michelle Ann, 1-night trip

10/10 Excellent

Place was very clean and well decorated. Staff at check in was very friendly and helpful.
Leonard, 2-night trip

10/10 Excellent

Beautiful hotel!
Jessica, 1-night trip

10/10 Excellent

Room was amazing especially for the price - luxurious and spacious Lots of green areas outside to walk the dog Convenient to the highway but can’t hear the highway inside hotel Highly recommend the hotel
Judith, 1-night trip

10/10 Excellent

Great staff, friendly and polite. The room was clean and organized! Will stay here again
Maria, 1-night trip

8/10 Good

Good staff.
John, 3-night trip

10/10 Excellent

Clean comfortable hotel that we always stay at when we are in the area .
Darlene, 1-night trip

8/10 Good

Nice time
schmika, 1-night trip

10/10 Excellent

Great stay with our little furry pup! Great for late night check in too
Danielle, 1-night trip

10/10 Excellent

Very clean and nice places to eat
Kerry, 4-night trip

10/10 Excellent

Beds were so comfortable and the room/bathroom were laid out nicely with great use of space. Love that the bathroom has the toilet separate.
Kristen, 1-night trip

10/10 Excellent

My husband and I have stayed here with our two dogs on three occasions. Every time, we've had a lovely, clean, large and very comfortable room with an excellent bathroom. Front desk service is so friendly and helpful. Love that there are dining options and a great workout room onsite too. All that good stuff and the dogs stay free too!
Amanda, 1-night trip

10/10 Excellent

Nice parking. More directions from local roads needed.
Noel, 1-night trip

10/10 Excellent

Excellent stay here! Clean, friendly and well stocked room
David G, 1-night trip

10/10 Excellent

This is a nice place to stay. The rooms were nice, and the people were nice. The only issue is that the Expedia page for this place incorrectly states that a breakfast buffet is available, but that isn't true.
David, 1-night trip

10/10 Excellent

Awesome room. Clean spacious.
Charles, 1-night trip

10/10 Excellent

First time visiting. Great experience. Definitely worth the trip.
Cheryl, 1-night trip

10/10 Excellent

Nice getaway
Rex, 2-night trip

10/10 Excellent

It’s a beautiful hotel. Wish they had a pool. Rooms are beautiful and clean. Very friendly staff! Really enjoyed our stay! Would definitely return!
Susan, 3-night trip

10/10 Excellent

just a one night stay, everything was GREAT. Staff was very friendly.
Dorothy, 1-night trip

10/10 Excellent

It was a beautiful property and centrally located for everything we wanted to explore!
Sarah, 4-night trip

8/10 Good

Modern and clean
Avelino, 1-night trip

10/10 Excellent

Great time, great restaurant, fun tables and dealers.
Jeff, 1-night trip

10/10 Excellent

Lovely hotel with great food and fun
Margaret, 1-night trip