shopping options were excellent. Air quality is not good. Buffet was far too heavy on Asian guests, Western guest menu was pretty much ignored. Comfortable lobby, but getting very old and worn with little upkeep maintenance attention. Have stayed there off and on for past 5 years. Each time is noticed wearing out. Initially 5 years ago, excellent staff, quite professional and pleasant. Recent stay illuminated that the former staff had all gone, current staff level is like they are hiring lowest domination. From out right ignoring guests to rude to argumentative if a mistake was noted in the restaurant billing. Warning: watch your food receipt closely! One wonderful exception, one of the restaurant female servers made consistent to be courteous and professional in conduct, but clearly jealous management harassed her in plain sight of guests, quite often.