6/10 Good
19 November 2024
Do Not Feel Comfortable
I have stayed in Toyoko Inn in several cities over the years before COVID - 19. But my latest stay left me disappointed and uncomfortable. Room and service wise remained more or less the same. The free breakfast which used to be the highlight (for me) was a real let down. Food were onirigi wrapped in plastic and plain bun without butter or jam). Soup was salty. The onirigi rice was tasteless and quality of the filling below average. I got to know they locked their emergency exits when I read the notice they pasted on the lift entrance wall. (I can confirm that because I tried walking down the staircase due to the long wait for only lift). Crime prevention override hotel guest safety during emergency?
Verified traveller
1-night trip
Verified Hotels.com guest review