Phoenix Grand Hotel

Property class: 3.5
Central hotel with full-service spa, connected to a shopping centre, near Bangla Boxing Stadium

Choose dates to view prices

Phoenix Grand Hotel features a rooftop terrace and puts you only steps from Bangla Boxing Stadium and Jungceylon Shopping Center. Guests can be pampered with Thai massages at the spa and grab a bite to eat at the restaurant. An outdoor pool and a terrace are other highlights.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Double Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Superior Twin Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
184/47 Phungmuang Sai Kor Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • Bangla Boxing Stadium - 1 min walk - 0.0 km
  • Jungceylon Shopping Center - 2 min walk - 0.2 km
  • Banzaan Fresh Market - 2 min walk - 0.2 km
  • Bangla Road - 5 min walk - 0.5 km
  • Patong Beach - 9 min walk - 0.8 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 57 min drive
  • Airport pickup service

Restaurants

  • ‪Kuwait Restaurant (مطعم الكويت) - ‬2 min walk
  • ‪Amena Burger - ‬3 min walk
  • ‪Churrasco Phuket Steakhouse - ‬2 min walk
  • ‪Lucky 13 sandwich - ‬1 min walk
  • ‪Pakarang Seafood - ‬2 min walk

About this property

Phoenix Grand Hotel

  • Phoenix Grand Hotel features a rooftop terrace and puts you only steps from Bangla Boxing Stadium and Jungceylon Shopping Center. Guests can be pampered with Thai massages at the spa and grab a bite to eat at the restaurant. An outdoor pool and a terrace are other highlights.

At a glance

Hotel size

    • 116 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free off-site parking nearby
    • Street parking available

Transfers

    • Airport pickup on request (available 24 hours a day)*

Other information

    • Designated smoking areas

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Reviews

Phoenix Grand Hotel Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

7.6

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

siness | Solo Clean rooms. Super clean beds and sheets. Small but comfortable. The location is good. Can grab drinks and good burgers hotel on ground floor.
Verified review

4/10 Fair

フロントスタッフは愛想が無く、不親切！設備は新しいが掃除が行き届いていない。プールが特にきたない！周辺は便利な位置にあるが、深夜から朝にかけて扉開閉音で目を覚まされる。
Verified review

10/10 Exceptional

Отель оправдал ожидания. Номер очень хороший, чисто, большой, балкон, хорошее расположение, отель 650 метров от Banglaroad, Jungceylon тоже недалеко. Завтрак пусть и не сильно разнообразный, но есть все, что нужно. Вкусный кофе! Персонал мог бы соответствовать стране улыбок, какие-то вечно хмурые на ресепшн сидели
Verified review

10/10 Exceptional

Heel goed

Propere kamers! Heel mooi uitzicht! Dicht bij het centrum en de scooters zijn ook dichtbij prachtige verblijf
Verified review

2/10 Poor

Rude staff. Horrible experience during the check out. They tried charging us 200 bahts for a dirty towel
Verified review

10/10 Exceptional

Such a pretty hotel, the quality of service is second to none.. very friendly staff, always smiling and helpful. Get on board, you will not be disappointed. Kind Regards, Steve - Perth Australia
Verified review

8/10 Very good

simple, good shower comfortable no luxuries just what you need
Verified review

6/10 Good

Hotel for few nights stay

Hotel was okay for few nights stand, it's close to the shopping center and few minutes from the Bangla road and beach, so it was a good location. Room was clean and comfortable. Hotel stuff were not so friendly or welcoming. Swimming pool area needs an update, there was only three sunbeds, one of them broken and no umbrellas. Hotel breakfast was very simple, so do not expect much from that.
Verified review

8/10 Very good

Excellent location. Big rooms,I had a mountain view room which was nice and quiet. So close to shopping centre and market.
Verified review

8/10 Very good

Good location Clean and quiet Good air conditioning
Verified review

4/10 Fair

部屋の鼻をつくにおい。
Verified review

8/10 Very good

室内だけでなく外観や共用部分も清潔感ありました。水回りも清掃行き届いているのですが、とても残念なのは、水道の水が汚いことです。グラスに溜めると普通に茶褐色に濁っていました。毎日2本ペットボトルウォーターが置かれるので歯磨き・うがいに利用しました。
Verified review

8/10 Very good

The only good thing about the Phoenix Grand is that the room was spacious and had a great view. The let down was the neglected common areas. The place felt Like a backpackers hostel. Doors were slammed through the night and on many occasions people were screaming in the common areas in the early hours of the morning. I had the buffet breakfast twice in 13 days as they did not have much variety. There are other places down the road serving better breakfast for similar price. This could be a great hotel if it was better maintained which would hence attract a better clientele. I cannot fault the position as it is literally around the corner from the Banzaan Market, Jungceylon shopping centre and only a short stroll to Bangla Road and Patong beach.
Verified review

6/10 Good

Good location for price

Very good location comfortable bed & clean room Breakfast very average - pool dirty & broken couldnt use - shower needs updating as door wouldnt fully close was ok for price
Verified review

10/10 Exceptional

Couple holiday

Great location, rooftop pool on the 9th floor was nice and refreshing, breakfast was average but room was clean and comfortable. Very good value of money.
Verified review

6/10 Good

Good location but bad policy

Good location, not too close to the Bangla Road so it is not noisy but not too far from the beach (about 15 min walk). The only complain is that they have the policy that if you damage or lost towels you have to pay but the problem is that when the clean the room they took out 2 towels and only replace 1 and when we call front desk to complain they said that we lost the towel and want us to pay. We have to spend time to explain to them and finally they did not charge but we have to count the towels every single day to make sure they replace the same number of towels they took. Another problem is that they provide only 1 key and you need that key in the slot for electricity to work and it is very inconvenient if one person want to go out and one person want to stay in the room. We ask for additional key and they said it will cost 500 baht (about $18 dollar with is almost the same price of 1 night) so it is ridiculous. Also, it is very easy to forget the key in the room when you walk out and the door automatically slam shut.
Verified review

8/10 Very good

מלון נחמד מאוד השירות טוב מאוד המקלחת לא נעימה יש ריח לא נעים מהביוב
Verified review

4/10 Fair

In the first place, the reception staff failed to find our booking ref, and he misundersatandingly charge us 1000phb for the walk-in booking fee. Second, in the second day, the water system was failed and there were no water supply for the whole building after we experienced a one day tour which we were very dirty, and this situation last until we check out. The whole experience in this hotel was terrible, and there are a lot mouse nearby.
Verified review

10/10 Exceptional

Good and near everywhere
Verified review

10/10 Exceptional

７泊させてもらいました。 コストが安い割に設備とサービスが良かったです。 ロケーションも中心部より遠くなく、大通りから入り込んでいるので夜は静かでした。 また、利用したいです。
Verified review

4/10 Fair

It was just super super super basic, the design of the bathroom was not very thoughtful. The aircon is the worse as it can be roaring through either at nights or day time. Front desk staffs attitude was just so so. So will not really recommend this hotel to people At All.
Verified review

6/10 Good

Personnel de la réception pas très sympathique réservation pour plus de trois semaines dont la première semaine dans une chambre insalubre ensuite grâce a la responsable des femmes de ménage nous avons pu en choisir une autre trois matins de suite à 9h 30 + de plats cuisinés il nous a fallu une nuit de plus qui nous a été facturé au plein tarif est payable en espèces lors de mon prochain séjour je ne retournerai pas dans cet hôtel
Verified review

10/10 Exceptional

とても満足して過ごせました。
Verified review

10/10 Exceptional

Good hotel to stay

It's very comfy place to stay close to everything in the heart of patong the swimming pool has awesome views in general I'm happy with the place and my next visit I'm going to stay there again .
Verified review

10/10 Exceptional

Very good for the price. Close to everything. You can walk to the bar area and the beach. It is also located next to a mall. Quiet and clean room. I would not complain for this price.