2/10 Terrible
13 Nov 2017
Worst Nightmare...
They didnt allow me to check in. I had a confirmed mail from Expedia. Also i had called up the hotel a night before that i would be checking in at 4:45 am so make sure the room is there. They confirmed me that it would be there for you. When i reached for check in the hotel denied having any such booking in my name and the call centre denied having received any such call from me. IT is one of the most unique and disgusting experience with both Hotel and Expedia together. I hope you understand how it is to be denied check in for a fully paid room at 4:45am in the morning. A call to Expedia next day only tell me that please give us 48 hours to get back your refund. Still no call back from them also.
Amit
Amit, 1-night trip