The William was great! I thought the contactless check in would be strange, but was actually super convenient. Our room was huge, especially for nyc! Fully appointed kitchen with 2 burners, full cookware and dishes, mini fridge, microwave, sink and coffee machine was amazing! We cooked our own breakfast every morning. Bed was comfy and smart TVs worked great. Shower drained really slow, that was the only negative. Loved the overall boutique feel of the hotel. Location was walkable to several different subway stations, grocery, coffee. Just loved our stay!