Property was a bit tired in terms of decor, furniture and amenities. Particularly for the price point, it should be nicer & better quality. We arrived about 1pm, so earlier than check in, and went to the front desk to see if you could check in early or leave out bags. Before we could say anything we got told ‘check in isn’t until 3’ - which we were aware of but just found very abrupt and not very welcoming. When we finally did check in, the other lady (think she was called Zoe) was lovely. Our room, Hawtrey (maybe), a deluxe room, was very spacious but the noise heard from the family above was really really loud. I wouldn’t recommend.