It is a nice hotel with this reasonable price. The location is at the heart of old town, nearby almost famous scenery.
Staff are nice and willing to entertain all your reasonable requested. We experienced their SPA Service and the quality is superb. We also made the Halong Bay day trip through their kind support.
Although the street is very crowded and noisy, it is no sound came from the Window. Nonetheless, there is some sound occasionally and light from the door outside , ( likely from other guests) , I think they can improve this to provide more comfortable room condition.
Last, we would like to say a thank you especially the staff who prepare the breakfast Vietnamese noodle for us, she is very kind and helpful.
If we have chance to visit Hanoi in the future, we will be definitely consider this hotel and spa service.