2/10 Poor
5 November 2024
I booked a stay at The Nook in Holmfirth between October 31st and 2nd November for my wife and her stepdaughter, who were on a pottery course. Unfortunately, the hotel was horrendous:
1) The business promises daily housekeeping, but the dirty cups were still in the room in the evening of the 1st, the bins hadn't been emptied, the beds weren't made, and the bathroom hadn't been cleaned.
2) There was noise until 1.00 am with a load of drunken people shouting and swearing beneath the window.
3) On the final day there was no breakfast available at 8.30 despite the fact that notices said that 8.00 was the start time. Apparently the chef was coming in at 9.00 because that's when the rest of the guests were eating, so my family had to find somewhere to eat as the course started shortly after.
4) Someone was able to enter the landing on which the family's room was situated and stood outside their door something like 5 times. The landing was supposed to be locked and there were only two rooms on it, so they definitely weren't looking for their own room. The two ladies were truly alarmed by this and the episode only stopped when my wife shouted to them to 'GO AWAY'.
Terrible place. Avoid like the plague.
Charles
Charles, 2-night family trip
Verified Hotels.com guest review
