I recently had the pleasure of staying at the RIU Palace Jamaica, and I have to say, there were some standout aspects that made my experience memorable. The food was absolutely amazing—each meal was a delightful culinary adventure, with a wide variety of options that catered to every palate. From fresh seafood to delicious local dishes, every bite was a treat.
The service was equally impressive. The staff were attentive, friendly, and went above and beyond to ensure that we felt welcomed and well taken care of. Their warm hospitality truly enhanced our stay, making us feel like valued guests.
However, I did find the interior of the hotel to be somewhat dated. While the charm of the property was evident, it felt a bit out of step with the expectations set by its price point. It was surprising to see that the nearby Montego Bay location, which had been recently updated, lacked some of the amenities that the Palace offered. It felt a bit backwards and unfair that we paid more for what felt like an older property.
In essence, while the RIU Palace Jamaica excels in food and service, I believe that the property would benefit greatly from some renovations to match the outstanding experience provided by the staff and dining options. Ideally, the Palace's amenities should be at the Montego Bay location, as it would create a perfect blend of modern updates and exceptional service. Overall, I would recommend the RIU Palace, but with the caveat that the interior is dated.