It took several minutes before anyone even showed up to help me at check in and I rang the bell several times, and then he wasn't very friendly and never apologized for the delay.The place is old, run down, and needs some major maintenance and work. Blinds didn't work so we had to put the bedspreads over the windows. Light bulbs were missing, floors had been cleaned with something that left a sticky film, no hair dryer, the closet hanging bar was so high I couldn't reach it. The first thing you see at the check in desk is a warning that the building can't pass fire code because there are no smoke detectors so the staff walks the halls every 20 minutes to check for smoke. The only good thing was the full size refrigerator, which I needed, the towels and sheets were clean, and the TV worked.