New hotel. Potential. But everything painfully slow. Drinks 15 to 20 mins in bar. Even a glass of water. No mini bar in room. Or drink menu for room service. We drove to lidl in the town to stock up on condiments for room. Would recommend this process.. .. Hotel no where near worth the price.
Stuffy, boring, slow.. But friendly and want to help. Sometimes over enthusiastic. But have no knowledge or training. Breakfast is tasty but slow..and staff have no knowledge, even what the selection of pastries meant. Staff are all young and that is admirable. But they need training and management.. They need to loosen up and be less formal..the service is not there and its uncomfortable having to wait and wonder did they just forget, every single dealing .? breakfast we were asked would we like a selection of toast? Whatever that is. But 25 mins later it arrived. Wine at meal took 15 minutes into meal to arrive. Coffee in room is a filter system without any instructions. Coffee is inside a tea bag. Bit you tear open this apparently .. All in all..very far from five star.. Maybe 2 star service. The fact that you are in middle of no where with such poor facilities and service. Leaves you trapped. They need to loosen up and have quick access to coffee and chocolate or sweets.. Maybe vending machines would work. They provide water and crisps in room. That's it. Forget about the bar service.. Go next door to golf bar and order at bar. Dont sit down and wait. We could not wait to leave.