Hotel was very nice and chose it because of the good reviews however I booked the room online and paid for it before going and when I got their I had to pay again and wound up paying double the amount for one room. Asked them about it and they told me they refunded the amount I paid at the hotel but it never came off my account. Won’t be back at this location.
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月30日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Good stay
The staff was super friendly and attentive with anything you need. The room was clean. Breakfast was great with lots of good options and hot coffee. The rest of the hotel could use a facelift (pool area etc seems a little tired) otherwise this stay would have gotten 5 out of 5. It really can’t be beat for the price.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Excellent for a short stay
Excellent location close to the major expressways and restaurants. Customer service at the front desk was very good. Breakfast was excellent! Only problem I encountered was the shower had not been cleaned. Old soap from a previous visitor was still there along with a unvaccumed rug.
dawn
dawn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Hannah
Hannah (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Never again
Room was filthy upon check in. Pills in the bathroom floor, vomit on the wall and carpet, and the next morning bugs on the wall.
When reported to the front desk upon checkout they accused us of making these items up for a discount/free stay.
We will never stay at a Holiday Inn again after this experience.
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月2日
Very good
James Randall
James Randall (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
Sandra
Sandra (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Very helpful front desk team
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
Rooms were clean, comfortable, modern, and quiet. I wish they offered more gluten-free items at breakfast.
Marian
Marian (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月13日
Anthony
Anthony (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月4日
Antonio
Antonio (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月4日
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月22日
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月21日
I am handicapped and had a handicapped room. The bathroom had a walk-in shower. The curtain was to short and sprayed water all over the bathroom floor. I was trying to walk out and fell on the floor. I did not receive any injuries but my son had to drag me out of the bathroom because I couldn’t stand up with all the water on the floor. He pulled me to the carpet area so I could get some traction to stand up. I had to change my underwear because they were soaked. I reported this to the front desk.
bfajs
bfajs (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月19日
John
John (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月14日
Clean
??
?? (2 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月14日
Stood in line to check in for over 1hr- lady was only waiting on 1 person!- & i finally just left. I did Not stay here
Kelly
Kelly (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月17日
Great
Great
Joel
Joel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月13日
Kenneth
Kenneth (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月8日
Great place to stay, will be our new “go to” in Madison.
William
William (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月6日
We arrived later than we would have liked however when arriving after checking in with a sleeping 18 month old in arms and a tired 5 year old I walked in to our suite to find a large dead bug in the floor. I'm far from rude. I tried to use in room phone to call the front desk 3 times unsuccessfully. so with a sleeping baby in arms and another child went back down stairs and ask for another room after showing the picture to the ones working the desk. I have worked in hotel guest service so I understand its difficult to accommodate sometimes but the older lady was not very friendly about trying to find another room. A gentle man happen to hear what was going on and offered his suite as he was not going to have his family joining him yet. it was VERY polite of him and we thanked him, too. i wouldn't not stay here again and understand everyone is dealing battles outside of work, just woulld have been nice to have been smoother considering the sleeping baby in my arms the entire time.
Brittany
Brittany (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月1日
Associate at the desk was great customer service
Victoria
Victoria (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月10日
Friendly staff at check in and delicious breakfast.