The service was really good and the spa was wonderful.
真實評價
10/10 完美
Chamroeurn
2026 年 5 月 27 日
great
真實評價
10/10 完美
Alejandra
2026 年 2 月 2 日
Rooms were clean, the restaurant had great food and the 13 pools were clean.
真實評價
8/10 很好
Mario
2026 年 2 月 5 日
Beautiful place, clean rooms. Food is a little average but overall this place is great, service is excellent.
真實評價
8/10 很好
Flor
2026 年 5 月 9 日
Yes it is enjoyable nice!!!!!
真實評價
10/10 完美
Cindy
2026 年 6 月 2 日
We stayed here after hiking the Santa Ana Volcano. We were able to use the thermal pools for our aching bodies and got a massage a the spa. The food was not great but the service was good. Crazy roads leading up to the hotel as well. Otherwise the staff was very accommodating and the pools were great.
真實評價
2/10 欠佳
Maria
2026 年 4 月 18 日
The place was so bad the bed terrible pillows so bad and bathroom not paper toylet.. and not lavatory to clean your tee..I don’t recommend this place is not good.. only good was massage
真實評價
10/10 完美
Edwin
2026 年 1 月 2 日
Good
真實評價
6/10 不錯
Jorge Alberto
2026 年 1 月 7 日
La habitación me gustó, también el servicio! Servicio de restaurante muy mal!
真實評價
4/10 尚可
Mervin Jovel
2026 年 3 月 27 日
Spa was good but the rest cant say much got scammed by the pictures and receptionist
真實評價
6/10 不錯
Shawn
2025 年 12 月 6 日
The grounds are beautiful, the rooms are big except they dont have bug screens and smells moldy. The highlight is the Spa and Sauna, so relaxing. They also need to improve the restaurant there were several meals not available as well as drinks. Otherwise the place is beautiful , clean and very relaxing
真實評價
2/10 欠佳
Darrell
2026 年 3 月 27 日
I would not consider this spot a spa. It’s more like when the Grizwalds arrived at the deserted amusement park. Only one of the reported 11 pools was working and it was a pool not a hot spring which is fine but not what was advertised. I think this is a spot where local family’s come to hang out so their kids can swim which again, if fine. The room was ok the bedding was a little questionable lots of stains but it was nice and quiet through the night so that’s good. I am writing this so travelers don’t go thinking they are getting a spa experience like we did.
真實評價
4/10 尚可
Ray
2026 年 3 月 24 日
The facilities need work, there are broken tiles in the pools, along with leaves and debris. Only one of the two saunas were open and some of the pools were empty, others the water looked disgusting and no one was going in them.
We ordered dinner and waited over 20 minutes for our drinks and then had to ask for them to be served. The room was nice but had a moldy smell. Not a great stay at all.
真實評價
8/10 很好
Piotr
2026 年 1 月 11 日
All the hotel grounds and the pools are very nice. The outside of our room / bungalow was very also nice - we especially liked our private hot tube. But the bedrooms inside were very basic and you wouldn't want to spend time in them between sleeping. To go to the bathroom from a bedroom, one had to walk through outside. Food in the restaurant was eatable, but below average. Overall, it was nice to spend one night there, but for $200+/night a couple would expect more. Although the two bedrooms in our bungalow had 3 double beds and for such a group it would surely make more sense.
真實評價
2/10 欠佳
Loreal
2026 年 7 月 9 日
Worse hotel room ever! We did not have any running water to take a shower nor water from the sink! We contacted maintenance and nobody came. Requested assistance multiple times still no help. Even contacted hotels.com and they were unable to reach a manager. Our room which came with a private pool was disgusting; it looked like sewer water the water was brown and disgusting. Pools on the property were disgusting with brown water with an odor. No food available and no access to food from 8 pm until 8 am. No staff on the property, only one person at the entrance gate. Took a hour to get our room key. There is no front desk. Worst experience ever.
真實評價
4/10 尚可
Pedro
2025 年 12 月 29 日
Amenities…no orange juice? No wine? No dishes to take the meal to the room? The meals need much improvrestaurant and reception staff could benefit from capacity-building. Although the place is relatively new compared to its nearby thermal waters competitors, it is apparent this place can learn a few things from them.