The resort was amazing! From our room to the food. I would give it an 11 if it was possible. We will def be returning for another trip with friends next time. The beaches were beautiful and the water was next level!
steven
steven (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Excelente descanso en pareja
Excelente lugar para descansar y excelente servicio
José Jesus
José Jesus (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned
Taxis are expensive!
Lyndsey
Lyndsey (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Me encantó el hotel, muy cálido las cabañas están a nivel de playa, el hotel es chiquito por lo que el servicio y la atención está muy personalizada, la ubicación es excelente y la playa hermosa
Sharon
Sharon (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
Muy buena ubicación para desayunar, comer o cenar en los alrededores
Jesus Francisco
Jesus Francisco (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月16日
El aire no enfría correctamente, demasiado limitado el hotel decidimos salir un día antes e irnos a otro hotel.
Carlos Alamilla
Carlos Alamilla (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
One of the best resorts ive stayed in. I would definitely return again in the future
Jessica
Jessica (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
All great, highly recommend
Juan Carlos
Juan Carlos (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Juan carlos
Juan carlos (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Great place to stay in Tulum if you want to be near Bagatelle and Ilios, Bombonniere, etc. Ahau is close enough to these places you can walk to, but far enough for you not to hear the loud music all night. Truly great!
Marcelle
Marcelle (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月4日
The some staff is rude
zaida
zaida (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Everything
Xavier Ivy
Xavier Ivy (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月23日
It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.
David
David (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月21日
Está muy bonito, la comida muy bien, la gente muy amable, el aire acondicionado no muy bien, en la noche tenía calor . El balcón es muy pequeño, no hay espacio para las sillas y entrar a la habitación.
lucia patricia
lucia patricia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
Beautiful property and everything was wonderful.
Lesley
Lesley (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
Dana
Dana (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月30日
Excelente lugar.
Marlyn
Marlyn (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
Junior and Leddy were especially awesome and helped us with everything and anything we needed.
Matthew
Matthew (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月11日
Loved staying here would deff stay here again
Jocelyn
Jocelyn (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月10日
We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all!
Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration.
Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable!
STAFF has to be trained to be more respectful and noisy! Food quality isn't Great!
On the 3rd morning, staff was making so much noise on top of our villa cleaning up.
Very disappointing!
Yousma Devi
Yousma Devi (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月5日
TERRIBLE STAFF, incompetent and misleading staff.
William
William (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月3日
Great location and middle of the everything
Fe
Fe (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月25日
The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.