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ibis Cancun Centro

3.0 star property
Hotel with restaurant, near Plaza Las Americas

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Photo gallery for ibis Cancun Centro

Lunch and dinner served, Regional cuisine
Daily buffet breakfast (MXN 279 per person)
1 bedroom, desk, blackout curtains, soundproofing
Lobby sitting area
Exterior
Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Parking available
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is HK$356
HK$464 total
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Lagoon View

1 bedroom, desk, blackout curtains, soundproofing

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

1 bedroom, desk, blackout curtains, soundproofing

Double Room, 1 Double Bed

7.8 out of 10
Good
(108 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

1 bedroom, desk, blackout curtains, soundproofing

Double Room, 2 Double Beds

7.2 out of 10
Good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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8.4 out of 10, Very good, 1,002 reviews
The price is HK$502
HK$647 total
includes taxes & fees
26 Aug - 27 Aug
One Cancun Centro
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About the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Plaza Las Americas - 3 min walk - 0.3 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza 28 - 2 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.9 km
  • Playa Tortugas - 10 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Flor De Lis - ‬4 min walk
  • ‪Boston Pizza - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Casino Royal Yak - ‬3 min walk

About this property

ibis Cancun Centro

At ibis Cancun Centro, you'll be within a 10-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-friendly hotel is also within a short drive of Ultramar Ferry Puerto Juárez and Cancun Mall. Fellow travellers love the helpful staff and nearby shopping.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 190 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (MXN 120 per stay)
    • Covered on-site valet parking (MXN 120 per stay)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 22-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

On-site venue – This restaurant specialises in Regional cuisine and serves lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 279 for adults and MXN 140 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 350 per pet, per night

Parking

  • Covered self-parking costs MXN 120 per stay
  • Covered valet parking costs MXN 120 per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

ibis Cancun Centro Hotel
ibis Cancun Centro
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Does ibis Cancun Centro offer free cancellation for a full refund?

Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Cancun Centro?

Yes, cats and dogs are welcome. There's a charge of MXN 350 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at ibis Cancun Centro?

Yes. Self-parking costs MXN 120 per stay. Valet parking costs MXN 120 per stay.

What are the check-in and check-out times at ibis Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at ibis Cancun Centro?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.

Are there restaurants at or near ibis Cancun Centro?

Yes, there's an on-site restaurant that offers Regional cuisine.

What's the area around ibis Cancun Centro like?

Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 4 minutes' walk from Royal Yak Casino and Sports Book.

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ibis Cancun Centro Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Bed
Water
Restaurant
Shopping malls
Lobby
Bathroom

What guests liked

  • Breakfast was consistently described as good, great, or delicious by multiple guests. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

It was a good service, personnel very helpful
Tomas, 1-night trip

6/10 Okay

Good location for one night.
Matthew W., 1-night trip

10/10 Excellent

Great Hotel great location all of the above everything is awesome in this place loved it will definitely stay here again
carlos m, 4-night trip

10/10 Excellent

Easy access to the airport and major mall and food. Easy going hotel -very simple
Hilda, 2-night trip

10/10 Excellent

The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.
Stecy K Zapata, 4-night trip

10/10 Excellent

CLEAN, EXCELLENT STAY! NO PROBLEMS AT ALL, BEST HOTEL
Lorraine, 4-night trip

2/10 Terrible

Horrible and to small it should be a capsule hotel
Janette, 1-night trip

10/10 Excellent

Excellent property and customer service
Lazaro, 2-night trip

10/10 Excellent

Very good
Igor, 9-night trip

8/10 Good

This is a basic hotel in terms of the rooms, but the staff are truly excellent and there is a good breakfast available in the restaurant. Also there is a mini Walmart next door which is useful.
David, 2-night trip

8/10 Good

convenient for central Cancun

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
David, 2-night trip

6/10 Okay

Good option for an overnight stay, but not more than a night and they don't have a gym.
Matthew W., 2-night trip

10/10 Excellent

Exelente
Alfredo, 2-night trip

10/10 Excellent

Excellent
Michael, 3-night trip

4/10 Poor

..
Rodrigo Alberto, 1-night trip

10/10 Excellent

Location is extremely good if you are not planning

Location is extremely good if you are not planning to swim in the ocean.
7-night trip

2/10 Terrible

Horrible for more than 1 person is a small cave not a good place unless you are by yourself no table or chair barely a bed and shelf no space not even for luggage
Janette, 1-night trip

6/10 Okay

It is ok for work and the price but wouldn’t stay here for traveling
Maria, 8-night trip

4/10 Poor

Small room. Location is good but it's better to stay in a resort. Breakfast was good.
PARTHIV, 3-night trip

10/10 Excellent

Todo excelente 😃
Miroslava, 1-night trip

10/10 Excellent

Very clean and excellence location! Very professional staff
Lazaro, 4-night trip

10/10 Excellent

Good price
Josep, 2-night trip

10/10 Excellent

Comfortable and clean

Was good
Gladis, 2-night trip

10/10 Excellent

Thanks for the reception worker
Fouad, 3-night trip

10/10 Excellent

The rooms are extremely clean and the staff is absolutely amazing. They have a really amazing breakfast buffet. They have a nice bar and restaurant. You are in walking distance to the mall and numerous restaurants. I am actually heading back to Cancun and booked this hotel again. You won’t be disappointed and if you love coffee, they have the best coffee!!
Melanie, 4-night trip