Hotiday Ortigia Opera is a great choice for a stay in Syracuse.
At a glance
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Hotel size
6 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:00 AM
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Special check-in instructions
The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (1 total, up to 22 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Luggage storage
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
More
Housekeeping on request (surcharge)
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 4.00 percent will be charged
Optional extras
Housekeeping is offered for an extra charge of EUR 15 per night
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT089017C26NYVFP89
Also known as
Hotiday Room Collection Ortigia
HOTIDAY Room Collection - Ortigia Opera Hotel
HOTIDAY Room Collection - Ortigia Opera Syracuse
HOTIDAY Room Collection - Ortigia Opera Hotel Syracuse
Frequently asked questions
Are pets allowed at Hotiday Ortigia Opera?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotiday Ortigia Opera?
Sorry, there's no onsite parking at Hotiday Ortigia Opera.
What are the check-in and check-out times at Hotiday Ortigia Opera?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
What's the area around Hotiday Ortigia Opera like?
Hotiday Ortigia Opera is a short 2-minute walk from Teatro dei Pupi and 3 minutes' walk from Cathedral of Syracuse.
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Reviews
Hotiday Ortigia Opera Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
6.0
Amenities
5.8
Staff & service
6.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
Apr 27, 2025
Nice
Stephane
Stephane, 1-night trip
Verified
6/10 Good
Apr 7, 2026
Room was clean and it seems like has been renovated recently. However, it is inside the inner courtyard shared by many Sicilian families, so you get the authenticity whether you want it or not. Check in is very siffixult ro so. Everything ia sone over the WhatsUp messaging. The English od the staff is limited. Rooms are not getting cleaned, and you do not get fresh towels even if you stay 4 nights. Although, the location is in the heart of Ortigia, a couple minutes from piazza Duomo. But it would be a nightmare to find it and to get the keys if you arrive the evening.
vadim
vadim, 4-night trip
Verified
10/10 Exceptional
Jun 9, 2025
The place was in the middle of old town. Very close to the "beach"(2 min). Silent at night (heard only nabours who checked-in later in the evening).
Some rules for driving in to Ortigia, check busses from there to the train/busstation. Walking distances from hotel to the station is 25 min.
Audrone
Audrone, 3-night trip
Verified
4/10 Fair
Sep 23, 2025
The property was clean and well located, but my stay was far from seamless. From day one, there was no internet and no electricity in the kitchen (risking the food in the fridge), and the next morning there was no hot water because the gas tank had run out. With no concierge or on-site staff, I was guided through WhatsApp to troubleshoot issues myself, which felt unprofessional. I paid to stay at the property, not to resolve maintenance issues. Although someone was eventually sent, each fix took hours, and I lost 3–4 hours daily dealing with problems. The location is good, but I would only recommend this property if they add proper on-site support.
hector de jesus
hector de jesus, 2-night trip
Verified
2/10 Poor
Jun 19, 2025
Terrible experience. I arrived at exactly the time I said I would, just before the reception closing time, but there was no-one to let me in and no way to contact them. There was also no way to contact Hotiday, they only have an AI chat bot which provided no assistance whatsoever - there is no way to speak to a human. Hotels.com also have no human assistance available any more, they also only have an AI chat bot which was also no use. I had to find alternative accomodation at 22:30 and I haven't been given any refund nor even an apology. I strongly advise to avoid this hotel and this Hotiday company.
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Központi elhelyezkedés
Ilona
Ilona, 2-night trip
Verified
8/10 Very good
Oct 24, 2025
Camera piccola ma confortevole e con spazi ben sfruttati. L'alimentatore già in camera per ricaricare il cellulare ottimo servizio.
Giampaolo
Giampaolo, 1-night trip
Verified
8/10 Very good
Aug 6, 2025
Ottima posizione. Comunicazione con partner buona tranne x il check out che sono arrivate le disposizioni troppo tardi. Noi eravamo già usciti