Gran Hotel Taoro

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Gran Hotel Taoro is a great choice for a stay in Puerto de la Cruz. You can grab a bite to eat at one of the 5 restaurants, then indulge in massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 3 outdoor pools, a bar/lounge, and a fitness center.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • 3 outdoor pools
  • Free beach shuttle
  • Fitness center
  • Steam room
  • Valet parking
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Business center
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
$214 nightly
The total price is $229
Sep 27 - Sep 28
Total with taxes and fees

Room options

Available filters for rooms
Showing 74 of 74 rooms

View all photos for Doble deluxe con vistas al jardín (1 adulto, 0 niños)

A hotel room with a large bed, a ceiling fan, a view of the outside, and a small table with a book and flowers.

Doble deluxe con vistas al jardín (1 adulto, 0 niños)

  • Sleeps 2
  • 1 King Bed

View all photos for Doble deluxe con vistas a la montaña (1 adulto, 0 niños)

A hotel room with a large bed, two chairs, a small table, a ceiling fan, and a view of a landscape through a large window.

Doble deluxe con vistas a la montaña (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Deluxe Ocean View (2 adults, 1 child)

A hotel room with a bed, a desk, a chair, a TV, a ceiling fan, and a window with a view.

Double Deluxe Ocean View (2 adults, 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Doble deluxe vista panorámica (1 adulto, 0 niños)

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Doble deluxe vista panorámica (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior suite con vistas al jardín (1 adulto, 0 niños)

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior suite con vistas al jardín (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior suite vista al océano (1 adulto, 0 niños)

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior suite vista al océano (1 adulto, 0 niños)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 2
  • 2 King Beds

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View

A hotel room with a large bed, a ceiling fan, a view of the outside, and a small table with a book and flowers.

Deluxe Double Room, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View

A hotel room with a large bed, a ceiling fan, a view of the outside, and a small table with a book and flowers.

Deluxe Double Room, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Mountain View

A hotel room with a large bed, two chairs, a small table, a ceiling fan, and a view of a landscape through a large window.

Deluxe Double Room, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Mountain View

A hotel room with a large bed, two chairs, a small table, a ceiling fan, and a view of a landscape through a large window.

Deluxe Double Room, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

A hotel room with a bed, a desk, a chair, a TV, a ceiling fan, and a window with a view.

Deluxe Double Room, Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Ocean View

A hotel room with a bed, a desk, a chair, a TV, a ceiling fan, and a window with a view.

Deluxe Double Room, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior Suite, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior Suite, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior Suite, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Garden View

A hotel room with a large bed, two bedside tables, a ceiling fan, a TV, and large windows.

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large window, a bed, a desk, a chair, a ceiling fan, and a TV.

Junior Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Mountain View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a large window with a view.

Suite, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, Ocean View

A hotel room with a bed, a chair, a TV, and a view of the sea.

Grand Suite, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 3
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Presidential Suite

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Presidential Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, a ceiling fan, a view of the ocean, and a small table with a book.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for DOUBLE DELUXE ROOM GARDEN VIEW 2 ADULTS

Minibar, in-room safe, desk, blackout drapes

DOUBLE DELUXE ROOM GARDEN VIEW 2 ADULTS

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for DOUBLE DELUXE ROOM GARDEN VIEW 1 ADULT 1 CHILD

Minibar, in-room safe, desk, blackout drapes

DOUBLE DELUXE ROOM GARDEN VIEW 1 ADULT 1 CHILD

  • Sleeps 2
  • 1 King Bed

View all photos for DOUBLE DELUXE ROOM OCEAN VIEW 1 ADULT 1 CHILD

Minibar, in-room safe, desk, blackout drapes

DOUBLE DELUXE ROOM OCEAN VIEW 1 ADULT 1 CHILD

  • Sleeps 2

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About the neighborhood

Map
Carretera Taoro 2, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Risco Belle Aquatic Gardens - 2 min walk - 0.2 km
  • Taoro Park - 3 min walk - 0.3 km
  • Plaza del Charco - 7 min walk - 0.6 km
  • Puerto de la Cruz Town Hall - 7 min walk - 0.6 km
  • Garden Beach - 14 min walk - 1.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 37 min drive
  • Tenerife South Airport (TFS) - 80 min drive
  • Free beach shuttle

Restaurants

  • ‪Olea (Pinxos Bar) - ‬8 min walk
  • ‪New Robin Hood - ‬7 min walk
  • ‪Indian Express tandoor and curry - ‬7 min walk
  • ‪Arcon Tapas - ‬8 min walk
  • ‪Churrería Perdomo - ‬2 min walk

About this property

Gran Hotel Taoro

  • Gran Hotel Taoro is a great choice for a stay in Puerto de la Cruz. You can grab a bite to eat at one of the 5 restaurants, then indulge in massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 3 outdoor pools, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 199 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Onsite parking available only on request
    • Covered onsite valet parking (EUR 20 per day)
    • Onsite garage

Offsite

    • Free beach shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Snack bar/deli

What to do

  • Free beach shuttle

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach shuttle

Facilities

  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Spa services
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Amalur - Onsite bistro. Open daily.
OKA - This restaurant specializes in Japanese cuisine. Open select days.
LAVA - Onsite bistro. Open select days.
Atántico - Onsite buffet restaurant. Open daily.
La Carola - Onsite restaurant. Open daily.

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 21 to January 31:
  • Spa

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Covered valet parking costs EUR 20 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Gran Hotel Taoro Hotel
Gran Hotel Taoro Puerto de la Cruz
Gran Hotel Taoro Hotel Puerto de la Cruz

Frequently asked questions

Is there a pool at Gran Hotel Taoro?

Yes, there are 3 outdoor pools.

Are pets allowed at Gran Hotel Taoro?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Gran Hotel Taoro?

Yes. Valet parking costs EUR 20 per day.

What are the check-in and check-out times at Gran Hotel Taoro?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Gran Hotel Taoro?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (16-min walk) is nearby.

What is there to do at Gran Hotel Taoro and nearby?

Gran Hotel Taoro has 3 outdoor pools and a steam room, as well as spa services and a garden.

Are there restaurants at or near Gran Hotel Taoro?

Yes, there are 5 onsite restaurants, featuring Japanese cuisine.

What's the area around Gran Hotel Taoro like?

Gran Hotel Taoro is a short 1-minute walk from Risco Belle Aquatic Gardens and 6 minutes' walk from Taoro Park.

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Reviews

Gran Hotel Taoro Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurants served outstanding food with friendly and professional staff. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great location, new hotel, very clean
Verified review

10/10 Exceptional

Beautiful Hotel with lovely staff who went out of their way to help. Nice walk into town although uphill on the way back , taxi only 4 euros anyway. Would definitely stay again . Breakfast was outstanding.
Verified review

8/10 Very good

The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to. We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day..
Verified review

10/10 Exceptional

I’ve traveled extensively but this hotel was incredible! Immaculately clean, room was beautiful and very modern. Staff was friendly and very knowledgeable. Affordable but the food was amazing! The only thing I want to mention is the walk to the ocean. Although only 1/2 mile, you have to go down 246 steps and if you’ve got bad knees it could be challenging. A cab ride down is about 5 euro. Worth it!
Verified review

10/10 Exceptional

We were upgraded to an Ocean View Suite and it was superb. The views were amazing. It was my birthday while there and we came back to our room to find a balloon, Cava and chocolate, it was a lovely surprise. Every single member of staff was friendly and helpful. We often stay in Puerto de la Cruz but until now have never found accommodation we were happy with. Now we have and we will definitely stay again. Small but important thing… the balcony door did not have a handle outside. The door had closed itself behind my husband while he was outside and he couldn’t get back in! Luckily, I could open the door but if we had both been out there, we would have been stranded!
Verified review

6/10 Good

There was no cutlery or wine glasses or milk for the coffee or snacks or drinks or welcome fruit in our suite. You couldn't order food or find the menu from the QR code on the TV. For some reason you had to use another code on the key holder. When we tried to see the menu in the restaurant she said people were eating there so we couldn't see one. Weird. Rest of the staff were good and food was excellent, so pleased we perserved
Verified review

10/10 Exceptional

Everything was perfect -the location, view, room, pools, spa! Don’t stay anywhere else. The hotel also has a cool history.
Verified review

10/10 Exceptional

Everything was great, the staff and service was exceptional! Rooms were clean and well appointed. We really enjoyed our stay!
Verified review

10/10 Exceptional

The staff at The Gran Taoro were amazing. Special thanks to Marta, Alberto, Carla and the delightful Marina for making our stay so comfortable and memorable. We will surely come back!
Verified review

10/10 Exceptional

The hotel is stunning with great front of house staff. There are some niggles that need to be ironed out, but thats what a soft opening is for
Verified review

10/10 Exceptional

Fantastisk hotell, flott lokasjon og gode fasiliteter. Det som virkelig satte prikken over i-en var personalet. Personalet var hyggelige og ekstremt profesjonelle, alle fra han i døra via resepsjonen til restauranten og vaskepersonalet var oppmerksomme og hyggelige. Fantastiske restauranter både for frokost og middag og en fin bar i resepsjonsområdet med utsikt over byen, havet og solnedgangen. Parkering var ikke ett problem og lokasjonen var perfekt for å gå til byen og kunne kjøre ut av den uten å måtte stå i noe kø.
Verified review

10/10 Exceptional

Tolles Zimmer mit Meerblick. Aufmerksames Personal in einem noblen Ambiente. Tolle Architektur und Ausstattung
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10/10 Exceptional

Muy, muy bueno. Servicio excelente
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10/10 Exceptional

Es war alles makellos.
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10/10 Exceptional

Das Personal war sehr freundlich
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8/10 Very good

Die Pools sind sehr gut angeordnet und die Liegelandschaft perfekt. Schade das das SPA erst im März 26 öffnet.
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10/10 Exceptional

Hotellet har efter nyrenovering bara haft öppet några månader. Rum med utsikt över havet med alla bekvämligheter. Rent och snyggt inrett. Personalen helt fantastiska, har nog aldrig upplevt något liknande.
Vy från terrassen ut mot entrén.
Pooler uppvärmda till 27 grader i december.
Restaurang Amalur och Lava utsökt mat. Även den japanska restaurangen Oka fantastisk.
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10/10 Exceptional

Das Hotel ist noch im Softopening, hatte daher nur wenige Gäste. Alles, was da war, war hervorragend.
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10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional