Personalised customer service - 10/10 on everythin
We thoroughly enjoyed our stay at the venue - Excellent service and care by the whole Fountain team - especially Snigdha. From start to end it was a fantastic, personalised experience for us and our kids. We will be staying here every time we visit Mahabaleshwar, for sure.
Yateesh
Yateesh (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2016年1月26日
Spacious and Comfortable Hotel
We have been going to The Fountain for many years now.. since we were kids and love the service, food and location of this hotel. It is spacious and clean and ideal for a family.
The only thing I would like them to improve is to make hot water available 24x7 in the bathrooms and provide Wifi connectivity.
Viraj
Hotels.com 真實旅客評價
6/10 不錯
2015年11月29日
Nice break
The food was very nice. The hotel has a good view from the pool.
Pratik
Hotels.com 真實旅客評價
10/10 完美
2015年6月11日
My freinds dont miss the stay at Fountain
it was an excllent stay , room view was awesome ,the food quality was deliciuos ,
SAMIR
Hotels.com 真實旅客評價
6/10 不錯
2015年6月3日
Could be good, if basic room service is practiced
Hotel location, facilities and food is big plus. Room size and comfort is fine. However; room service is worst seen recently. No change of towels/bedsheets for 3 days stay - even after request. Nothing proactive - had to call every time for water, tea-bags etc. Declined to serve food in the room for elderly sick parents even if its available as per room menu card.
Yogesh
Hotels.com 真實旅客評價
8/10 很好
2015年5月28日
Good Property for family stay (Vegg Only)
Nice spacious property, well maintained, clean, courteous food and get pampered with vegg food.
excellent spread and choices in food - only vegg !!
Sagar
Expedia 真實旅客評價
8/10 很好
2014年11月25日
Enjoyable holiday
Went to Fountain Hotel with my family for a short holiday.Location is fantastic, as it is close to the main market area, yet has a quiet surrounding and super view. Food was excellent, though being a vegetarian fare. Enjoyed the warm hospitality of the staff.Overall experience was very satisfying.
Rashmi
Hotels.com 真實旅客評價
8/10 很好
2014年11月15日
Great Hotel and food
Great staff and hotel. Excellent Veg food. Only problem I booked 5 nights but they refused to refund the last night as I needed to attend another meeting.
Mr Ritesh
Hotels.com 真實旅客評價
4/10 一般
2013年12月24日
Hot water only available from 7-00 to 11-00 am.
Food is excellent, But, Breakfast, Lunch & Dinner timings are too short. As if they do not want to see you there for longer period. Hot water only during 7-11 am.
真實旅客
Expedia 真實旅客評價
8/10 很好
2013年11月20日
Anjali
Hotels.com 真實旅客評價
8/10 很好
2013年6月8日
Comfortable stay
The balcony view was excellent looking over the skyline of mountains.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2013年5月30日
Great Location
Excellent.
Y K
Hotels.com 真實旅客評價
6/10 不錯
2012年1月19日
Could be Better
I stayed here for a week in winter. The food was
good, and the staff was hospitable, but I have several complaints, though nothing major. The room I stayed in (annexe with sit-out) was not heated, which I suppose is not a problem in summer, but made it miserable in winter
once the sun had set. I was there for business, but
there was no satisfactory table to write or type on - the only table in the room was too low to work
comfortably. The hot water is available only for four
hours a day, which is rather inconvenient. And there was no internet access.