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Heiss Hotel By Jalo

4.0 star property
Hotel convenient to Santafé Mall, aimed at LGBTQ+ guests

Choose dates to view prices

Photo gallery for Heiss Hotel By Jalo

Outdoor pool, pool umbrellas, lifeguards on site
Reception
Terrace/patio
Restaurant
1 bedroom, desk, soundproofing, free WiFi
Located in the heart of El Poblado, Heiss Hotel offers a tranquil retreat near Poblado Park and Lleras Park. Stroll through the lush garden or stay connected with in-room WiFi, then enjoy peace of mind with 24-hour front desk support.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Swim-up bar
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Cable TV service

Room options

View all photos for Luxury Room, Balcony, City View

1 bedroom, desk, soundproofing, free WiFi

Luxury Room, Balcony, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

1 bedroom, desk, soundproofing, free WiFi

Superior Room, Balcony, City View

8.4 out of 10
Very good
(30 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

1 bedroom, desk, soundproofing, free WiFi

Standard Room, City View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 36 min drive
  • Poblado Station - 10 min walk
  • Industriales Station - 25 min walk

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk
  • ‪Malevo Restaurante - ‬3 min walk

About this property

Heiss Hotel By Jalo

Heiss Hotel By Jalo offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. You can visit the fitness centre for a workout or unwind with a drink at the swim-up bar. An outdoor pool and a garden are other highlights. The property is only a short walk to public transportation: Poblado Station is 10 minutes away.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 176 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed*

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • No on-site parking

Other information

    • Smoke-free property
    • Caters to LGBTQ guests
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Swim-up bar

Travelling with children

  • Lifeguard on-site

What to do

  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Pool umbrellas

Facilities

  • Garden
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Lift door width (centimetres): 102
ROOM

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 210165

Also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín
HELP_OUTLINE

Frequently asked questions

Does Heiss Hotel By Jalo offer free cancellation for a full refund?

Yes, Heiss Hotel By Jalo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heiss Hotel By Jalo?

Yes, there's an outdoor pool.

Are pets allowed at Heiss Hotel By Jalo?

Yes, pets are welcome. There's a charge of COP 200000 per accommodation, per stay.

Is parking offered on site at Heiss Hotel By Jalo?

Sorry, there's no on-site parking at Heiss Hotel By Jalo.

What are the check-in and check-out times at Heiss Hotel By Jalo?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Heiss Hotel By Jalo and nearby?

Heiss Hotel By Jalo has an outdoor pool and a fitness centre, as well as a garden and access to a nearby outdoor pool.

What's the area around Heiss Hotel By Jalo like?

Heiss Hotel By Jalo is a short 9-minute walk from Poblado Park and 14 minutes' walk from Lleras Park.

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Heiss Hotel By Jalo Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Great hotel, Great location
Kendel, 5-night trip

10/10 Excellent

Great stay very clean beautiful area
cade, 4-night trip

10/10 Excellent

convenient location, excellent breakfast
maria TERESA, 3-night trip

10/10 Excellent

Yup, great place
Juan, 5-night trip

10/10 Excellent

The hotel was fantastic, the service was excellent, and the food was outstanding—especially the restaurant with the delicious pizza options.
Tony, 4-night trip

8/10 Good

Good breakfast room clean and tidy. Would stay again
Phillip, 2-night trip

8/10 Good

The food in the rooftop was really good
Mayte, 4-night trip

10/10 Excellent

Very nice hotel, very clean, and the staff is great I really enjoyed my stay.
Gerald, 8-night trip

10/10 Excellent

I enjoyed my stay
A, 1-night trip

10/10 Excellent

Perfect place close to shops and restaurants
algesiria, 4-night trip

10/10 Excellent

It was my 3rd time staying in Heiss hotel but not my last!
Paulo, 8-night trip

10/10 Excellent

Enjoy my stay.
daniel, 4-night trip

10/10 Excellent

I had a wonderful time, it was an awesome choice and very affordable.
Julio, 4-night trip

10/10 Excellent

Great value for the money,amazing beds and pillows
ROMULO, 3-night trip

10/10 Excellent

I had a nice stay for my first time in Medellin Columbia.
Ricky Darrell, 9-night trip

10/10 Excellent

The cleaning ladies were so friendly in the morning they took the time to say good morning and let you know if you needed anything to let them know overall the hotels in a safe great location
Johnathan, 2-night trip

10/10 Excellent

Overall, it was a great experience! Our room was fantastic, the staff was super cool, and the hotel is very close to amazing restaurants.
Wall arts
Pool
Carlos E. Baez, 6-night trip

10/10 Excellent

Beautiful hotel in a nice area. Great value.
Genaro, 4-night trip

10/10 Excellent

I enjoyed my entire time on the property. The staff were super friendly and helpful. The area is safe to walk around and easy to get to other places from.
Adonis, 7-night trip

10/10 Excellent

This was a great place to stay. Staff and all was great
Darrell Keith, 5-night trip

10/10 Excellent

Excelente.
Joshuan, 1-night trip

10/10 Excellent

Nice
AHMED, 3-night trip

10/10 Excellent

All staff members where amazing , will return and recommend friends and family.
Angel, 5-night trip

10/10 Excellent

Beautiful view. Clean , safe, and quiet.
Terrence, 3-night trip

10/10 Excellent

Good staying for business trips
Miguel, 3-night trip