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Grand Plaza Al Madina

City centre hotel within easy reach of Prophet's Mosque

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Photo gallery for Grand Plaza Al Madina

Lobby
Front of property
1 bedroom, free WiFi
Hair dryer, slippers
Restaurant
Located near Prophet's Mosque, Grand Plaza Al Madina offers a warm welcome with laundry facilities and free in-room WiFi. Enjoy buffet breakfast or simply unwind after checking in at the 24-hour front desk.

Reviews

6.2 out of 10
Good

Popular amenities

  • Non-smoking
  • Free parking
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Main amenities (5)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
  • Hairdryer
The current price is HK$610
HK$719 total
includes taxes & fees
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Triple Room

1 bedroom, free WiFi

Classic Triple Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

1 bedroom, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Double Room

1 bedroom, free WiFi

Classic Double Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
5 zayd bin thabit St,, Madinah, 42311

What's nearby

  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km
  • Al-Baqi Cemetery - 7 min walk - 0.6 km
  • Madina Mall - 5 min drive - 5.1 km
  • Quba Mosque - 5 min drive - 5.5 km

Getting around

  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
  • Madinah Station - 13 min drive

Restaurants

  • ‪Cafe Najd - ‬3 min walk
  • ‪Al-Marwa restaurant | مطعم المروة - ‬2 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪Starbucks 1 (ستاربكس ١) - ‬2 min walk
  • ‪Kudu - ‬1 min walk

About this property

Grand Plaza Al Madina

Grand Plaza Al Madina offers a great location, putting you within a short 10-minute walk of Prophet's Mosque. Guests will have free perks such as WiFi and self-parking.

Languages

Arabic, English

More about this property

VISIBILITY

At a glance

Hotel size

    • 451 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 6:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms

Parking

    • Free covered on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM

Services

  • 24-hour front desk
  • Laundry facilities
ROOM

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Hairdryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 50 for adults and SAR 25 for children

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007910

Also known as

Grand Plaza Al Madina Hotel
Grand Plaza Al Madina Madinah
Grand Plaza Al Madina Hotel Madinah
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Grand Plaza Al Madina?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Plaza Al Madina?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Plaza Al Madina?

Check-in start time: 4:00 PM; check-in end time: 6:00 PM. Check-out time is noon.

What's the area around Grand Plaza Al Madina like?

Grand Plaza Al Madina is in Madinah City Center, a short 9-minute walk from Prophet's Mosque and 8 minutes' walk from The Green Dome.

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Grand Plaza Al Madina Reviews

Reviews

6.2

Good

6.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Excellent hotel and kids loved the buffet breakfast !!
Rehanuddin, 1-night trip

10/10 Excellent

V good
Abdullah, 2-night trip

2/10 Terrible

Poor facility and services
Mohammed, 1-night trip

10/10 Excellent

Very close to mosque and others that needed for stay like restaurants
Mozammel, 1-night trip

8/10 Good

Very nice place walkable distance to rawdha
SYED, 2-night trip

2/10 Terrible

Checked in. Went in elevator to go to the room, then pressed the floor number then it takes you to a different level. left right out .
Hani, 2-night trip

8/10 Good

Property is pretty close to Haram and plenty of dining and shopping options
Arif Hussain, 5-night trip

6/10 Okay

Location is perfect, rooms very tight, elevator too bust and too slow, property too old Breakfast is good
Saeed, 3-night trip

8/10 Good

Cigarette filled
Elan, 5-night trip

8/10 Good

All is good except lift were to small and have to wait 10-20 mins in rush time.
touqeer, 5-night trip

10/10 Excellent

If it wasn’t for Md.. Hanif... & Md Abir khan our stay would have been bad, the hotel is dated but all the staff was very helpful, breakfast was awesome that kept us good, and the main thing is that the location is 1 min from door 339 in haram
Awais, 4-night trip

2/10 Terrible

They cancelled without warning. Expedia needs to intervene this 4:00pm business
Faisal, 1-night trip

4/10 Poor

Receptionist wasn't preventable/ crowded/ elevators are oldies/ rooms are dirty/ so overall not happy to staying that hotels anymore
abdul, 4-night trip

6/10 Okay

Call house keeping to clean room but they never showed
Aftab, 2-night trip

2/10 Terrible

Ine of the worse room ever. Everything was dirty.
Tanvir, 1-night trip

2/10 Terrible

My experience at the Grand Plaza Al Madina Hotel was deeply disappointing, and I believe their entire staff, especially the front desk team, would benefit greatly from client experience training. While I understand that managing a large number of guests can be overwhelming, simple gestures like a smile or a genuine effort to assist guests can make a significant difference. There were several issues during my stay: * We were a group of four sharing a room, yet only two keys were provided, which had to be reprogrammed at the front desk multiple times a day. * Room service was virtually nonexistent. Basic requests for items like toilet paper and towels were only fulfilled the following day, despite repeated follow-ups. * The shower had no hot water, and despite the need for cost-cutting, these basics should never be compromised as they directly impact guest comfort. * Upon check-in, our luggage was taken by staff with the assurance it would be delivered to our room. Over an hour later, we found it left unattended in the lobby. * Lastly, running only two out of four elevators to serve hundreds of guests created unnecessary inconvenience and frustration. These shortcomings significantly detracted from my trip to this beautiful city. Unfortunately, I cannot recommend this hotel, as there are many other options that provide a far better experience.
Ahmad, 3-night trip

6/10 Okay

I stayed at Graza with family and found it to be a mixed experience. The biggest highlight of this hotel is undoubtedly its proximity to the Haram. It's incredibly convenient as it's just a 2-minute walk away, making it ideal for those wanting to visit the religious site frequently. However, my experience was marred by the lifts, which were consistently terrible and exceedingly busy. It often took over 15 minutes just to catch a lift, and when one finally arrived, it was overcrowded with far too many people squeezing in at once. This was not just a minor inconvenience but significantly impacted my stay, leaving me quite unimpressed with this aspect of the hotel. My first impression was further tainted when I checked in. The room was not ready upon my arrival, and I was forced to wait an additional 45 minutes. When I finally got into my room, it was in poor condition, and there was an unpleasant smoke odor lingering. This prompted me to request a cancellation. Luckily, the hotel staff responded by upgrading me to a Suite, which was considerably better than the initial room I was assigned. This suite was cleaner and more pleasant, somewhat redeeming my experience. Overall, I would recommend grand place if your primary requirement is proximity to the Haram. Its location is fantastic for this purpose, but do be prepared for potential inconveniences such as the lift situation and possible delays in room readiness. The hotel staff did make an effort to rectify issues.
Mohsin, 7-night trip

2/10 Terrible

Muhammad, 5-night trip

6/10 Okay

On the reception Miss Samira and Abdullah highly recommended, the provide really great service so 5 star to them but zero star to the workers on work over there specially a room service guy Tasneem. He didn't even bother to knock at the door or clean the room not even once, no one comes at the room for cleaning, so zero star there, also the cleaning staff looks like they are always after the tips. I noticed people were paying tips, they cleaned there their rooms otherwise they didn't even come to you. The biggest bad thing about the hotel is the lift, there are 13 or 14 floors, don't think about using the lift, there is always a lot of people waiting for the lift and they have only 3 lifts, and from those 2 were for their own staff. The lifts were so conjusted, its hard to stand with the crowd.
Muhammad, 4-night trip

8/10 Good

Very nice staff
Rehab, 2-night trip

6/10 Okay

Abdul, 3-night trip

4/10 Poor

تاخير في معاد استلام الغرف و المغادره بدري و عدم كفايه الاسانسيرات مع حجم الفندق
Omnia, 1-night trip

6/10 Okay

Elevators are very small and take long time
SYED, 4-night trip

6/10 Okay

Ismaiel, 1-night trip

10/10 Excellent

Shoeb, 4-night trip