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Hotel Residence am Hauptbahnhof

Hotel convenient to Miniatur Wunderland

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Photo gallery for Hotel Residence am Hauptbahnhof

Front of property
Interior entrance
Staircase
Food court
Premium bedding, in-room safe, desk, rollaway beds
Hotel Residence am Hauptbahnhof, in the heart of Hamburg City Center, offers a comfortable stay with dry cleaning and laundry services. Guests praise the helpful staff and enjoy perks like free in-room WiFi, luggage storage, free newspapers, tour/ticket assistance multilingual staff.

Reviews

6.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is HK$539
HK$577 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Premium bedding, in-room safe, desk, rollaway beds

Double Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Premium bedding, in-room safe, desk, rollaway beds

Single Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, rollaway beds

Quadruple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Premium bedding, in-room safe, desk, rollaway beds

Triple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Front of property

Hotel Lumen am Hauptbahnhof

  • Free WiFi
  • 24/7 front desk
  • Non-smoking
7.0 out of 10, Good, 1,001 reviews
The price is HK$556
HK$595 total
includes taxes & fees
24 Aug - 25 Aug
Hotel Lumen am Hauptbahnhof
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About the area

Map
Steindamm 24-26, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 18 min walk - 1.5 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Hamburg Cruise Center - 3 min drive - 2.0 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km
  • Reeperbahn - 5 min drive - 3.7 km

Getting around

  • Hamburg Airport (HAM) - 35 min drive
  • Hamburg Central Station - 6 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 7 min walk
  • Hamburg Dammtor Station - 25 min walk
  • South Central U-Bahn - 5 min walk
  • North Central U-Bahn - 8 min walk
  • Lohmuhlenstrasse U-Bahn - 8 min walk

Restaurants

  • Sait Grillhaus
  • ‪Gaziantep - ‬2 min walk
  • ‪Köz Ocakbaşı - Barbecue House - ‬1 min walk
  • ‪Singh - ‬2 min walk
  • ‪As Urfa - ‬1 min walk

About this property

Hotel Residence am Hauptbahnhof

Hotel Residence am Hauptbahnhof puts you a short five-minute drive from Hamburg City Hall and Hamburg Messe and Congress. Also, Miniatur Wunderland and Elbe Philharmonic Hall are a short five-minute drive away. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: South Central U-Bahn is 5 minutes and North Central U-Bahn is 8 minutes.

Languages

English, German

More about this property

VISIBILITY

At a glance

Hotel size

    • 30 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site parking only available on request
    • Off-site parking within 311 mi (EUR 20 per night)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
  • Safes in guest rooms can be used for EUR 5.00 per stay

Children & extra beds

  • Rollaway beds are available for EUR 40 per night

Parking

  • Parking is available nearby and costs EUR 20 per night (1640420 ft away)
  • Guests must contact this property in advance to reserve on-site parking

Policies

This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Eurocard

Also known as

Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg
HELP_OUTLINE

Frequently asked questions

Does Hotel Residence am Hauptbahnhof offer free cancellation for a full refund?

Yes, Hotel Residence am Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Residence am Hauptbahnhof?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Residence am Hauptbahnhof?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Residence am Hauptbahnhof?

No, this hotel doesn't have a casino, but Casino Reeperbahn (6-min drive) is nearby.

What's the area around Hotel Residence am Hauptbahnhof like?

Hotel Residence am Hauptbahnhof is a short 5-minute walk from South Central U-Bahn and 17 minutes' walk from Hamburg City Hall.

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Hotel Residence am Hauptbahnhof Reviews

Reviews

6.6

Good

7.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Shower

Reviews

4/10 Poor

Very run down but nice staff
Klaus, 1-night trip

4/10 Poor

Friendly staff but the hotel is very old, unkempt, no elevator on the ground floor. The area did not seem safe, extremely loud at all times of the day.
Jorge, 1-night trip

8/10 Good

Staff was efficient, friendly and spoke English.
Erving, 5-night trip

2/10 Terrible

worst hotel i have ever been
Alpertunga, 1-night trip

8/10 Good

3 day break in Hamburg
Mr C A, 3-night trip

6/10 Okay

The breakfast was vey poor
Peter, 3-night trip

6/10 Okay

The hotel is old and run down, but it's right next to the train station. The staff are super friendly. The street outside the hotel is full of broken bottles and crazy people shouting until after midnight.
Azrrik, 4-night trip

10/10 Excellent

Good value for money

I stayed one night and have to say it is good value for money. Even if the area it is located in might appear a bit dodgy, it is very central. I would stay here again.
Marc, 1-night trip

8/10 Good

War OK
Waltraud, 1-night trip

6/10 Okay

Not recommended without a strong person to help.

The room was close to the main train station and was clean and sufficient. That was what we needed. However, there was no elevator to the floor where rooms could be accessed. We had to carry two large, heavy suitcases up a very long, narrow staircase, and back down.
Iris, 1-night trip

8/10 Good

I liked the location being close to the Hauptbahnhof and I liked how clean and quiet the room was. The staff were friendly and receptive to questions we had. The only qualm would be that the neighbourhood was a bit rough at night.
Tristanio, 3-night trip

6/10 Okay

Ok
Jaesuk, 1-night trip

10/10 Excellent

Very good
boakye, 1-night trip

6/10 Okay

Bratte trapper uten heis. Ellers helt greit hotel
Svein Erik, 2-night trip

10/10 Excellent

Good
boakye, 1-night trip

4/10 Poor

Negative: bad neighborhood, no warm water, room had a lingering smell of cigarette smoke, no closed off storage closet or similar for luggage - it was just openly placed in the breakfast area (better to pay to leave your luggage with DB's luggage service at central station). Positive: nice staff and close to the central station.
2-night trip

4/10 Poor

Very unsafe area, don't go there. The staff isn't very friendly, the breakfast is overpriced, some rooms are OK, but small, others very noisy or smelly. You are better off buying a Deutschlandticket and staying in Lubeck or Bremen.
Maria, 3-night trip

2/10 Terrible

Terrible hotel

This is a terrible hotel. No air conditioning and no elevator until you climb steep steps past the second floor. Bathroom is tiny. Carpeting is old.
Carol, 1-night trip

6/10 Okay

U
Constantin, 1-night trip

4/10 Poor

Worst place.

The street where the hotel was was slum. It was filled with homeless people and junkies. Pictures of the hotel is lying. There was no safe parking of the car. Maybe the worst street in Hamburg. The hotel should not be on hotels.com.
Flemming, 2-night trip

6/10 Okay

Nice room. Very basic. Rough area by night.
Helena, 1-night trip

6/10 Okay

The most concerning thing was the feel of the neighborhood. I knew that it would be shady when booking near the HBh, but it and it was pretty sketching coming home at night. Lots of men lingering on the streets gawking at me and my teenage daughters.
Sarah, 1-night trip

6/10 Okay

Room was up two flights of stairs, no elevator. A plus, it was near the train station.
Edith, 1-night trip

8/10 Good

Good stay

Nice and comfortable hotel, considering the price. It's a 2 second walk from the Central train station. Nice staff. The rooms are not necessarily up to date, but that does not mather too much. The surrounding area does not seem very safe, with high people and prostitute on the whole street. It is a quick walk though until the area seem safer. Police show alot of precense too which was nice.
Christer, 1-night trip

4/10 Poor

My cheese and egg sandwich was bitten with big holes by some unknown “animal” during the night, it was just scary and I tried not to leave my bed in the dark. Very uncomfortable and scary!
Gertrude, 2-night trip