Hakone Suisen offers a tranquil retreat with an indoor mineral hot spring and 2 additional hot springs to unwind. Guests can connect to in-room WiFi, store luggage securely, and enjoy the convenience of free self parking. The helpful staff has left a lasting impression on previous guests.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Onsen
Air conditioning
Free WiFi
Free parking
Main amenities (7)
Housekeeping (on request)
Hot springs
Vending machine
Microwave in a common area
Fridge in a common area
Luggage storage
Limited hour front desk
Feel at home (6)
Cookware, dishware and utensils
In-room climate control (air conditioning)
LCD TV
Free self-parking
Children's dinnerware
Children's books
The current price is HK$1,374
HK$1,374
HK$1,529 total
24 Aug - 25 Aug
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Comfort Quadruple Room, Non Smoking, Mountain View
Comfort Quadruple Room, Non Smoking, Mountain View
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Separate bedroom
Bidet
Hairdryer
Microwave
Rice cooker
30 sq m
Mountain view
Sleeps 4
4 Twin Futons
View all photos for Executive Triple Room, Non Smoking, Mountain View
Executive Triple Room, Non Smoking, Mountain View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
Private bathroom
40 sq m
Mountain view
Sleeps 3
2 Twin Beds and 1 Twin Futon
View all photos for Single Room, 1 Single Bed, Non Smoking, Mountain View
Single Room, 1 Single Bed, Non Smoking, Mountain View
10.010.0 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Separate bedroom
Bidet
Hairdryer
Microwave
Rice cooker
15 sq m
Mountain view
Sleeps 1
1 Twin Bed
View all photos for Standard Triple Room, Non Smoking, Mountain View
Standard Triple Room, Non Smoking, Mountain View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Separate bedroom
Bidet
Hairdryer
Microwave
Rice cooker
25 sq m
Mountain view
Sleeps 3
3 Twin Futons
View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View
Deluxe Quadruple Room, Non Smoking, Mountain View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
Private bathroom
40 sq m
Mountain view
Sleeps 4
4 Twin Futons
View all photos for Superior Quadruple Room, Non Smoking, Mountain View
Superior Quadruple Room, Non Smoking, Mountain View
10.010.0 out of 10
Exceptional
12 reviews
(12 reviews)
Highlights
Air conditioning
Full-sized fridge/freezer
LCD TV
Separate bedroom
Bidet
Hairdryer
Microwave
Rice cooker
32 sq m
Mountain view
Sleeps 4
2 Twin Beds and 2 Twin Futons
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YuYu Hakone - Private Open Air Onsen Usage Guaranteed
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At Hakone Suisen, you'll be within a 10-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. Free perks include WiFi and self-parking. Also, Lake Ashi and Hakone Gora Park are within a short drive. Fellow travellers love the helpful staff.
Languages
Japanese
At a glance
DONE
Hotel size
15 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Check-out time is 11:00 AM
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free on-site self-parking
Free off-site parking within 984 ft
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Shared microwave
Shared fridge
Travelling with children
Children's books
What to do
Hot springs
Services
Front desk (limited hours)
Luggage storage
Room amenities
Be entertained
43-inch LCD TV
Home comfort
Climate-controlled air conditioning and heating
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Bidet
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Electrical adapters/chargers
Food and drink
Full-sized fridge/freezer
Microwave
Shared kitchen access
Rice cooker
Cookware, dishes and utensils
Children's dinnerware
More
Housekeeping (on request)
Tatami (woven mat floors)
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to 11:00 PM
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Frequently asked questions
Does Hakone Suisen offer free cancellation for a full refund?
Yes, Hakone Suisen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakone Suisen?
Sorry, pets aren't allowed.
Is parking offered on site at Hakone Suisen?
Yes, there's free self parking.
What are the check-in and check-out times at Hakone Suisen?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11:00 AM.
What is there to do at Hakone Suisen and nearby?
On-site recreation at Hakone Suisen includes hot springs.
What's the area around Hakone Suisen like?
Hakone Suisen is in Ohiradai, a short 2-minute walk from Hakone Ohiradai Station.
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Hakone Suisen Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Breakfast
Room
Service staff
Hot springs
Reviews
10/10 Excellent
14 Aug 2025
Really nice hotel with friendly staff. Japanese style room with beautiful views of the mountains. Had 2 onsens and a foot bath, with lounge areas. Had breakfast and bought dinner nearby.
Jacqueline
Jacqueline, 1-night trip
10/10 Excellent
29 Jul 2025
If you're looking to get away to quiet serenity then this is a lovely place. It is removed from easy access to activities in the area, other than the outdoor sculpture park, which is EXTREMELY worth a visit, but it was a beautiful location to spend a peaceful break in the midst of the big cities on our itinerary.
Linda
Linda, 1-night trip
10/10 Excellent
29 Jun 2025
Relaxing and clean. Loved the traditional rooms and the onsen.
Alexis
Alexis, 2-night trip
10/10 Excellent
21 Jul 2025
Our stay at Hakone Suisen was wonderful. The hospitality and warmth of the staff made us feel genuinely cared for. They have a well-managed indoor and outdoor onsen. Their breakfast service is also lovely. At checkout, a kind staff member even drove our luggage to the train station, going above and beyond. We would love to return.
Jennifer
Jennifer, 2-night trip
10/10 Excellent
3 Jun 2025
nice and clean hotel. Stuffs are very helpful.
Iris
Iris, 1-night trip
10/10 Excellent
19 May 2025
Amazing staff, amazing stay, peaceful super clean. Would 100% come back next time
Angel
Angel, 1-night trip
10/10 Excellent
1 Jun 2025
Amazing property inside the mountains, in connection with nature. Onsen facilities is great with indoor and outdoor options
Manuel
Manuel, 2-night trip
10/10 Excellent
23 Apr 2025
Loved the lounge, interesting books and records and artwork, friendly and helpful staff, clean. Great hot baths, quiet and relaxing.
Elizabeth
Elizabeth, 1-night trip
10/10 Excellent
13 Apr 2025
Very good onsen
Thomas
Thomas, 1-night trip
10/10 Excellent
18 May 2025
The property was very clean but a bit of a walk from the bus stop nearby. The facility has nice amenities such as vending machines and lounge room.
Tommy
Tommy, 1-night trip
10/10 Excellent
22 May 2025
Everything was perfect! Highly recommend if you want to try a real japanese place, my husband and I loved it! :)
Lylia
Lylia, 1-night trip
10/10 Excellent
7 May 2025
Such a beautiful place. With its own onsen. It was special. Calm. Relaxing.
Paul
Paul, 2-night trip
10/10 Excellent
30 Mar 2025
It is a short walk from the Ohiradai train stop.
Joseph
Joseph, 2-night trip
10/10 Excellent
28 Mar 2025
This was the highlight of our Japan trip. The staff was so friendly and welcoming. It was our first ever stay in an Onsen and was such a unique experience. I only hope we will be able to visit here again.
STEPHANIE
10/10 Excellent
21 Apr 2025
As soon as we walked into the door we were greeted by the staff. Everyone was amazing. The view from our room and from the foot bath was absolutely stunning. The kids enjoyed the play area in the lobby lounge. We can’t wait to go back!
Lori
Lori, 2-night trip
10/10 Excellent
3 May 2025
Peaceful stay
Beautiful quiet secluded property. Very friendly staff. Not many restaurants nearby. Property does offer some frozen meals should you not want go out. No in room shower.
Dan
Dan, 2-night trip
10/10 Excellent
14 May 2025
Wonderful hotel!!! Very clean and calm. Nice traditional rooms. 3 Minute walk to the next bus station. The only downside is that you can’t eat dinner there and their breakfast is very small, so plan on eating before returning to the hotel. Besides that a 10/10, also the location is a dream.
Marie
Marie, 1-night trip
10/10 Excellent
19 Jun 2025
Wonderful hotel tucked away with gorgeous views! Close walk to bus stop and the train, you’ll just have to prepare to walk uphill a lot lol the onsen is amazing, we used the outdoor one every night. There aren’t many people so both hubby and I had the onsen to ourselves each time! It’s such a peaceful place, it’s where we ended our Japan trip. Just know that restaurants and shops close early (like 5-7pm!) and the busses also stop around 10 so eat early. We got the executive suite, so so worth it I promise!! Oh and we absolutely loved the provided yukatas, wish we could buy them!
kirsten
kirsten, 2-night trip
10/10 Excellent
5 May 2025
It was very clean and friendly staff but because of location and no dinner service you are limited to what you can eat during your stay. Recommend bringing your own dinner from the market. Overall amazing experience, would have been better if it were closer to restaurants or had dining service.
Kevin
Kevin, 1-night trip
10/10 Excellent
28 Dec 2024
I had an amazing overnight stay at Hakone Suisen. The staff were fantastic, the hotel was very clean and welcoming, and the indoor onsen was incredible. Bonus for the room with an amazing view!
Mihai-Razvan
Mihai-Razvan, 1-night trip
10/10 Excellent
2 Jan 2025
The staffs are the best, the facilities are in excellent condition, onsets are great!
weidong
weidong, 2-night trip
10/10 Excellent
19 Jan 2025
One of the best stays I've ever had. Very comfortable, everything was perfect. And it's a small ryokan/hotel so there are not that many other guests. Very peaceful.
Francesca
Francesca, 2-night trip
10/10 Excellent
6 Apr 2025
I really appreciate the staff's help with my special requests, professionalism and friendliness. The cherry blossom tree above at least the men's part of the outdoor bath was a nice touch, as was the free breakfast. The hotel facilities look quite new too. My nitpick is that there were no nearby restaurants open for dinner at the time of my trip, so I ate at other places before returning here.
Owen
Owen, 2-night trip
10/10 Excellent
9 Oct 2024
Best hotel I've ever stayed at! Exceeded expectations, definitely coming back
Su
Su, 1-night trip
10/10 Excellent
22 Feb 2025
Walking distance from the train station, however, note that the walk is very steep.