10/10 Exceptional
clean, spacy room, good and attentive services, great location
YIFTACH
YIFTACH, 1-night trip
The Ritz-Carlton, Shenzhen
Luxury hotel with full-service spa, connected to the convention center, near Shenzhen Convention and Exhibition Center
Choose dates to view prices
Experience luxury and tranquility at The Ritz-Carlton, Shenzhen. Enjoy a refreshing Thai massage or aromatherapy treatment at the spa, bask in the sun by the pool with loungers and umbrellas, or unwind with yoga classes. With 3 on-site restaurants serving international cuisine and helpful staff available around-the-clock.
9.4
Exceptional
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- 3 restaurants and 2 bars/lounges
- Full-service spa
- Outdoor pool and 2 hot tubs
- Breakfast available
- 24-hour fitness center
- Sauna
- Steam room
- Pool bar
- 24-hour room service
- Coffee shop/cafe
- Massage/treatment rooms
For families (6)
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Separate bathtub and shower
- Separate sitting area
- Television
$302 nightly
$320 total
Mar 28 - Mar 29
Total with taxes and fees
Why we love this property
Spa luxury escape
A full-service spa provides aromatherapy and hot stone massages indoors and out. Guests unwind in hot tubs or saunas before rooftop yoga.
Urban luxury with views
Take in panoramic city sights from the rooftop garden of this luxury hotel. The central location offers a perfect blend of urban energy and garden serenity.
Diverse dining options
International and Chinese cuisine awaits at 3 restaurants along with 2 bars and a cafe. Buffet breakfast includes vegetarian options. Private dining available.
Room options
Check availability for these dates
Showing 23 of 23 rooms
Club Premier King Bed Room
- City view
- 592 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Club Junior Suite
- City view
- 667 sq ft
- Sleeps 3
- 1 Double Bed
Club Executive King Bed Suite
- City view
- 1119 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Garden View King Bed Room
9.0Wonderful
2 reviews
- Garden view
- 538 sq ft
- Sleeps 3
- 1 King Bed
Club Deluxe Twin Bed Room
8.0Very good
2 reviews
- City view
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
Club Premier Twin Bed Room
- City view
- 592 sq ft
- Sleeps 3
- 2 Double Beds
Deluxe Twin Bed Room
8.8Excellent
9 reviews
- City view
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
Premier Twin Bed Room
- City view
- 592 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
Deluxe Garden View Twin Bed Room
7.0Good
2 reviews
- Garden view
- 538 sq ft
- Sleeps 3
- 2 Double Beds
Club Executive Twin Bed Suite
- City view
- 1119 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
Carlton Suite
- City view
- 1270 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed
The Ritz-Carlton Suite
- City view
- 4801 sq ft
- Sleeps 3
- 1 Double Bed
Design Twin Room
- City view
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
Design King Room
9.6Exceptional
4 reviews
- City view
- 517 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Design Garden View King Room
- Garden view
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Design Garden View Twin Room
- Garden view
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
Design Premier King Room
- City view
- 592 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Oasis Suite
- City view
- 1119 sq ft
- Sleeps 3
- 1 King Bed
Club Deluxe King Bed Room
- City view
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe King Bed Room
10.0Exceptional
3 reviews
- City view
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Premier Suite
- 1119 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Premier King Bed Room
9.0Wonderful
2 reviews
- City view
- 592 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Discovery Suite
- City view
- 534 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
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About the neighborhood
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048
What's nearby
- Shenzhen Convention and Exhibition Center - 6 min walk - 0.6 km
- Shenzhen Civic Center - 14 min walk - 1.2 km
- Shenzhen Central Park - 16 min walk - 1.3 km
- Shenzhen Lianhuashan Park - 2 min drive - 1.8 km
- Huanggang Border Crossing - 2 min drive - 2.1 km
Getting around
- Shenzhen Intl. Airport (SZX) - 32 min drive
- Hong Kong International Airport (HKG) - 50 min drive
- Hong Kong Lok Ma Chau Station - 3 min drive
- Shenzhen Station - 6 min drive
- Sungang Railway Station - 9 min drive
- Gangxia Station - 8 min walk
- Shenzhen Convention and Exhibition Center Station - 11 min walk
- Fumin Station - 15 min walk
- Airport shuttle (surcharge)
- Train station pick-up (surcharge)
Restaurants
- Subway - 4 min walk
- 湘颂（卓悦 intown 店） - 3 min walk
- 京味张烤鸭店 - 2 min walk
- 辣可可·小炒黄牛肉 - 2 min walk
- Hai Mingge - 2 min walk
About this property
The Ritz-Carlton, Shenzhen
The Ritz-Carlton, Shenzhen puts you in a great location, within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. You can visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy, and Flavorz 全日制餐厅, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is just a short walk: Gangxia Station is 8 minutes and Shenzhen Convention and Exhibition Center Station is 11 minutes.
At a glance
Hotel size
- 280 rooms
- Arranged over 28 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Express check-in/out available
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
Parking
- Free secured onsite self parking
- Secured onsite extended parking (CNY 60 per day)
- Wheelchair-accessible parking and van parking on site
- Electric vehicle charging point on site
- Onsite garage
Transfers
- Airport shuttle (available 24 hours)*
- Train station pick-up*
Other information
- Designated smoking areas (fines apply)
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- 3 restaurants
- 2 bars/lounges
- Poolside bar
- Coffee shop
- Coffee/tea in a common area
- Private dining
- 24-hour room service
- Snack bar/deli
- Water dispenser
Traveling with children
- Children's menu
- Fence around the pool
- Lifeguard on site
What to do
- Fitness classes
- Pilates classes
- Yoga classes
- Mountain climbing nearby
Working away
- Business center
- Meeting room
- Conference center (15737 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- On-site car rental
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 1 building/tower
- Built in 2008
- ATM/banking
- Safe-deposit box at front desk
- Rooftop garden
- Garden
- 24-hour fitness center
- An outdoor pool
- Full-service spa
- 2 hot tubs
- Sauna
- Massage/treatment rooms
- Steam room
- Vegan dining options
- Vegetarian dining options
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic coffee stirrers
- Banquet hall
Accessibility
- Elevator
- Elevator door width (inches): 43
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 1 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Transfer shower
- Doorbell and phone notification
- Lever door handles
Room amenities
Be entertained
- DVD player
- Television
- Satellite TV channels
Home comfort
- Air conditioning
- Minibar
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
What to enjoy
- Separate sitting area
Freshen up
- Private bathroom
- Separate bathtub and shower
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free newspapers
- Free WiFi (speed of 25+ Mbps) and free wired internet
- Phone
Food and drink
- Meal delivery service
- Free bottled water
- Free tea bags/instant coffee
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Access via exterior corridors
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
- Local maps
Special features
Spa
The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.
Dining
Flavorz 全日制餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Xingli 中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Paletto 意大利餐厅 - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Curv - This bar serves dinner and light fare. Happy hour is offered. Open daily.
Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately CNY 217 for adults and CNY 108.5 for children
- Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)
- Train station pick-up service is offered for an extra charge
Renovations and closures
The following facilities or services will be unavailable from March 9 2026 to April 19 2026 (dates subject to change):
- Swimming pool
The property will be renovating from January 1 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
- Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
- Rollaway beds are available for CNY 525 per day
Parking
- Secured extended parking costs CNY 60 per day
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 11:00 PM
- Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
- Guests under 18 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Ritz-Carlton Hotel Shenzhen
Ritz-Carlton Shenzhen
Shenzhen Ritz-Carlton
Ritz-Carlton Shenzhen Hotel
The Ritz-Carlton, Shenzhen Hotel Shenzhen
The Ritz Carlton Shenzhen
The Ritz Carlton, Shenzhen
The Ritz-Carlton, Shenzhen Hotel
The Ritz-Carlton, Shenzhen Shenzhen
The Ritz-Carlton, Shenzhen Hotel Shenzhen
Frequently asked questions
Does The Ritz-Carlton, Shenzhen offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Shenzhen?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM. The pool will be unavailable from March 9 2026 to April 19 2026 (dates subject to change).
Are pets allowed at The Ritz-Carlton, Shenzhen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Ritz-Carlton, Shenzhen?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by The Ritz-Carlton, Shenzhen?
Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one way.
What are the check-in and check-out times at The Ritz-Carlton, Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Ritz-Carlton, Shenzhen and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. The Ritz-Carlton, Shenzhen also has 2 bars, an outdoor pool, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near The Ritz-Carlton, Shenzhen?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around The Ritz-Carlton, Shenzhen like?
The Ritz-Carlton, Shenzhen is in Futian, a short 8-minute walk from Gangxia Station and 7 minutes' walk from Shenzhen Convention and Exhibition Center.
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The Ritz-Carlton, Shenzhen Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Location
9.6
Staff & service
9.2
Property conditions & facilities
Popular mentions
Service staffLocationRoomBreakfastFurniture10/10 Exceptional
Fab Hotel, excellent customer service, staff were awesome, executive lounge was perfect. Loved everything about this hotel and hope to return next year.
Fiona
Fiona, 4-night trip
10/10 Exceptional
Great staff, location & room space.
Igor
Igor, 2-night trip
10/10 Exceptional
Clean room , amenities always refilled and staff were very polite and excellent service.
Gan
Gan, 2-night trip
8/10 Very good
Walk in to the Lobby, Mr Jack Lian was very polite and very helpful , and kindness. And the second floor Restaurant also very good services. The guy names Jackson
mei sze cinderella
mei sze cinderella, 1-night trip
10/10 Exceptional
Beautiful room
KF
KF, 1-night trip
10/10 Exceptional
Great location, great service
Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay
YIFTACH
YIFTACH, 2-night trip
10/10 Exceptional
Great property!
Terence
Terence, 2-night trip
10/10 Exceptional
Perfect!
Ramiro
Ramiro, 1-night trip
10/10 Exceptional
Friendliest staff ever
Joselyn
Joselyn, 1-night trip
10/10 Exceptional
My overall experience was excellent. I was particularly impressed by the male staff member at check-in. He was very helpful and provided useful tips that greatly simplified my business trip in China.
TINNAWITH
TINNAWITH, 1-night trip
10/10 Exceptional
excellent hotel
Service is outstanding and location is excellent.
Raymond Hon Fu
Raymond Hon Fu, 2-night trip
10/10 Exceptional
Wonderful staffs, nice spa, next to great eating shopping mall
Monty
Monty, 1-night trip
10/10 Exceptional
Great hotel great service great location! I will definitely go back!
Tomer
Tomer, 5-night trip
10/10 Exceptional
All stuff are super nice and helpful. Good location.
yu
yu, 2-night trip
10/10 Exceptional
The staff are extremely nice
James
James, 1-night trip
10/10 Exceptional
The staffs are friendly and the service is excellent
Joe
Joe, 1-night trip
10/10 Exceptional
Spacious room/ very big bathroom; Great breakfast; Professional/ polite staffs; Good location; Hotel & room facilities satisfactory; Clean and quite doorway & room partition; Shopping center & resturants nearby.
WAI KAU
WAI KAU, 1-night trip
8/10 Very good
old style hotel
Angie
Angie, 1-night trip
10/10 Exceptional
We had a lovely stay. Will come back again.
Judy
Judy, 1-night trip
10/10 Exceptional
10/10
David
David, 1-night trip
8/10 Very good
Great service, property and facilities a bit dated.
Stephen
Stephen, 1-night trip
10/10 Exceptional
Very convenient
marcus
marcus, 3-night trip
10/10 Exceptional
All good
Siu Yip
Siu Yip, 1-night trip
10/10 Exceptional
Awesome experience on all counts.
Shazzasbazzar
Shazzasbazzar, 2-night trip
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