Disappointing experience despite a few positives
We were quite shocked when we arrived and saw the seemingly never-ending, very steep and dirty staircase that we had to climb with our suitcases just to reach reception. After a long flight, this was certainly not the welcome we were expecting, especially as there is no elevator.
We then had to carry our luggage up additional flights of stairs to reach our very small bedroom. Although the room was clean, it was definitely not what we expected from a room advertised as “Deluxe.” Unfortunately, the photos online did not reflect the reality of the hotel or the room at all.
On the positive side, there were three things we really appreciated: the breakfast was good, the location in the Jordaan is fantastic, and the hotel was clean.
Overall, however, the steep and dirty staircases, lack of elevator, very small room, and misleading photos made our stay less enjoyable than expected.