Near the bustling Port of Naples, Eurostars Hotel Excelsior offers a tranquil retreat with breathtaking views from its rooftop terrace. Guests can unwind at the gym, savor a meal at the restaurant or grab a drink at the bar. With dry cleaning/laundry services and multilingual staff on hand, guests praise this hotel's helpful team and ideal location.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Gym
Parking available
Non-smoking
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Breakfast available
Fitness centre
Self parking
24-hour room service
Meeting rooms
Train station drop-off service
Terrace
24-hour front desk
Air conditioning
Feel at home (6)
Children stay free
Terrace
Daily housekeeping
Laundry facilities
Minibar
Bath or shower
The current price is HK$1,490
HK$1,490
HK$1,740 total
includes taxes & fees
19 Aug - 20 Aug
Room options
Available filters for rooms
Showing 18 of 18 rooms
View all photos for Junior Suite, Sea View
Junior Suite, Sea View
10.010.0 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
30 sq m
Sea view
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Standard Suite, Sea View
Standard Suite, Sea View
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
35 sq m
Sea view
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Executive Suite, Sea View (3 Pax)
Executive Suite, Sea View (3 Pax)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
1 bedroom
Bay view
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Suite, Sea View (3 Pax)
Suite, Sea View (3 Pax)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
1 bedroom
Bay view
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Deluxe Double Room, Sea View
Deluxe Double Room, Sea View
9.29.2 out of 10
Wonderful
19 reviews
(19 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
25 sq m
Sea view
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Superior Double Room
Superior Double Room
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
20 sq m
City view
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Classic Double Room Single Use
Classic Double Room Single Use
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
1 bedroom
Sleeps 1
1 King Bed OR 2 Twin Beds
View all photos for Junior Suite, Sea View (Single Use)
Junior Suite, Sea View (Single Use)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
1 bedroom
Bay view
Sleeps 1
1 King Bed OR 2 Twin Beds
View all photos for Deluxe Double Room, Sea View
Deluxe Double Room, Sea View
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Bidet
Eco-friendly toiletries
Bay view
Sleeps 1
1 King Bed OR 2 Twin Beds
View all photos for Superior Double Room Single Use
Superior Double Room Single Use
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
1 bedroom
Sleeps 1
1 King Bed OR 2 Twin Beds
View all photos for Standard Suite, Sea View (3 Pax)
Standard Suite, Sea View (3 Pax)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
1 bedroom
Bay view
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Superior Single Room
Superior Single Room
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
Bathrobes
15 sq m
City view
Sleeps 1
1 Twin Bed
View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms
Superior Double Room, 2 Bedrooms, Connecting Rooms
Highlights
Soundproofed
Air conditioning
Flat-screen TV
2 bedrooms
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
2 bedrooms
City view
Sleeps 5
1 King Bed OR 2 Twin Beds
View all photos for Classic Double Room
Classic Double Room
8.48.4 out of 10
Very good
22 reviews
(22 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
Bathrobes
20 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Superior Triple Room
Superior Triple Room
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
20 sq m
City view
Sleeps 3
1 King Bed OR 2 Twin Beds
View all photos for Superior Double Room, Connecting Rooms
When you stay at Eurostars Hotel Excelsior, you'll be in a fantastic location, only a five-minute walk from Gulf of Naples and Castel dell'Ovo. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Molo Beverello Port and Via Toledo are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location. Public transportation is close by: Chiaia - Monte di Dio Station is only 12 minutes on foot.
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 30 per day)
DONE
Transfers
Train station drop-off
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 1905
Safe-deposit box at front desk
Terrace
Fitness centre
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible public bathroom
Well-lit path to entrance
Portable hoist available
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Minibar
Electric kettle
Sleep well
Down duvet
Soundproofed rooms
Premium bedding
Freshen up
Bath or shower
Bidet
Eco-friendly toiletries
Towels
Stay connected
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 30 per person
Children & extra beds
Rollaway beds are available for EUR 60 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self-parking costs EUR 30 per day
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Excelsior Hotel Naples
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples
Frequently asked questions
Does Eurostars Hotel Excelsior offer free cancellation for a full refund?
Yes, Eurostars Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eurostars Hotel Excelsior?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Hotel Excelsior?
Yes. Self-parking costs EUR 30 per day.
What are the check-in and check-out times at Eurostars Hotel Excelsior?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Eurostars Hotel Excelsior and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Eurostars Hotel Excelsior?
Yes, there's an on-site restaurant.
What's the area around Eurostars Hotel Excelsior like?
Eurostars Hotel Excelsior is in Naples City Centre, a short 14-minute walk from Molo Beverello Port and 14 minutes' walk from Via Toledo. Travellers love the hotel's prime location.
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Eurostars Hotel Excelsior Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
View
Restaurant
Breakfast
Sea
Bay
Bathroom
Water
What guests liked
Breakfast was a highlight with great views and excellent food, with many guests praising its quality and variety. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
29 Jul 2025
Amazing service and always love to stay here
Stephanie
Stephanie, 4-night trip
10/10 Excellent
29 Jul 2025
Great area
Ashley
Ashley, 1-night trip
10/10 Excellent
5 Jul 2025
Lovely old school Italian hotel with classic charm and excellent service
Kevin
Kevin, 2-night trip
10/10 Excellent
21 Jun 2025
Excellent location ambience and very friendly staff. The double room suite was ideal for my family of 4
sridhar
sridhar, 3-night trip
10/10 Excellent
12 Aug 2025
Best location at Santa Lucia, Napoli. Most reasonable among the Via Partenope top hotels. Facilities are traditional but a bit old.
Kenji
Kenji, 2-night trip
10/10 Excellent
11 Aug 2025
Great
Monique
Monique, 1-night trip
10/10 Excellent
15 Jul 2025
A beautiful building with highly trained and professional staff. Gorgeous views from roof top restaurant!
Andria
Andria, 1-night trip
10/10 Excellent
25 Jun 2025
Beautiful historic property with elegant, large rooms. The rooftop buffet is fabulous with great views of the sea and Mount Vesuvius.
Meredith
Meredith, 1-night trip
10/10 Excellent
25 Jul 2025
GREAT.
JOHN
JOHN, 1-night trip
10/10 Excellent
18 Apr 2025
Amazing property- love the location and everything about it.rooms are phenomenal!
Daniel
Daniel, 2-night trip
10/10 Excellent
21 May 2025
Charming old European hotel with great sea view views and wonderful staff
Kathleen
Kathleen, 2-night trip
10/10 Excellent
20 May 2025
Wonderful location and beautiful rooftop for drinks. Stunning breakfast room as well. Loved it!
Leslie
Leslie, 1-night trip
10/10 Excellent
28 Apr 2025
This is a very nice hotel overlooking the beautiful Bay of Naples. Our room was comfortable and very quiet. The staff were very friendly and helpful. The rooftop bar offers spectacular views of the Bay.
Eric
Eric, 3-night trip
10/10 Excellent
28 Apr 2025
Fabulous location and very friendly, helpful staff. The many rooms with an ocean view has jukiet or full balconies for catching the sunrise or sunset. Terrace on the roof is very romantic.. even if you are traveling without a romantic partner!
Kathryn
Kathryn, 2-night trip
10/10 Excellent
23 Oct 2024
Great location on the wharf and walking distance to restaurants and primary tourist sites
andrew
andrew, 2-night trip
10/10 Excellent
27 May 2025
Great view of Bay of Naples. Elevator is to slow
Dave
Dave, 2-night trip
10/10 Excellent
24 May 2025
Hotel was beautiful and right across from the Mediterran. There was construction along the water, but not the fault of the hotel of course. Rooms were beautiful, but the WiFi was a little spotty in our room. Rooftop bar & restaurant were beautiful with stunning views of the water.
Breakfast buffet had the biggest spread of food we saw during our 2+ weeks in Italy.
Mark
Mark, 1-night trip
10/10 Excellent
29 Mar 2025
Classic luxurious hide-away in Napoli!
The perfect stay, away from the chaos of centro storico. Enjoy all the things Napoli and its surroundings offer during daytime, then walk back to the hotel to relax at the rooftop bar and the more laidback atmosphere around the marina area. A perfect combo.
Mikael
Mikael, 2-night trip
10/10 Excellent
20 Oct 2024
Excellent location and service
Robert
Robert, 1-night trip
4/10 Poor
11 Jul 2025
Bathroom shower flooded after 2 minutes of running water.
Adnan
Adnan, 4-night trip
10/10 Excellent
26 Jul 2024
Very beautiful hotel with historical touches. In a wonderful location with an amazing rooftop buffet.
john
john, 1-night trip
10/10 Excellent
10 Jul 2024
Excellent place
Gregg
Gregg, 1-night trip
10/10 Excellent
31 May 2024
Great place and staff
Francisco
Francisco, 1-night trip
10/10 Excellent
11 Jun 2024
Amazing location and very close to great restaurants. Staff was very friendly and accommodating.
Aric
Aric, 2-night trip
8/10 Good
25 Sept 2024
A good position on the waterfront and walkable distance to the main areas of Naples.