From check in to check out the staff was incredibly friendly and helpful. The cold towels upon return to the hotel each day was a nice touch. The pool area was perfect for relaxing. The area was great for walking to pub street and easily exploring the night markets.
Sydney
Sydney (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年4月3日
Sudheer
Sudheer (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月2日
Excellent rapport qualité/prix
Nous avons apprécié notre séjour de 4 nuis dans cet hôtel, il est très jolie, personnels souriants, des petites attentions, nous avons mangé plusieurs fois dans le restaurant et nous avons très bien mangé.
Dommage que le personnel à l’accueil ne comprenne pas toujours bien l’anglais car deux fois nous avons eu un discours contradictoire.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年2月27日
Walter
Walter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月19日
Hotel agradable con excelente servicio
Javier Froylan
Javier Froylan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月15日
The staff are very friendly and helpful. Great place to stay in Siem Reap.
Peter
Peter (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月2日
Great place!
We had a great time staying here. The Staff was extremely friendly and helped with anything needed. The food and property were great. the location is great as well, walking distance from a ton of stuff.
Alyssa
Alyssa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月7日
Huanqing
Huanqing (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月2日
Philip
Philip (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月16日
Nathan
Nathan (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年12月5日
Christian
Christian (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月6日
Perfect location, nice staff
Perfectly situated hotel and very nice staff. We much enjoyed our stay and would always come back.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2023年10月28日
Not bad but only 3 star
Edwin John
Edwin John (4 晚浪漫旅程)
Wotif 真實旅客評價
10/10 完美
2023年8月26日
Wonderful Hotel Empowering Younger People
I loved The Urban. It was clean, comfortable and super quiet. The service was wonderful with the staff approaching a few times to make sure everything was well. They explained that they are a community that trains younger people to have good work skills in order to empower them. This impressed me the most. I could tell they actually cared about their guests and their staff. They also offer an opportunity to plant a tree and the hotel follows environmentally friendly policies. I would definately recommend The Urban.
Pues el emplazamiento, muy cerca de las zonas más animadas, pero tranquilo y sin ruidos. Y las zonas comunes, jardines y piscina. La habitación está bien pero sería más higiénico que la ducha estuviera separada del WC. El desayuno no es buffet y fue muy lento pero con buen café pero mal zumo
Juan Ignacio
Juan Ignacio (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月2日
Nice stay. Good Value.
Loved this place! The check in process was so unique and welcoming. Staff is great. The front of the resort is an outdoor dining area which is super cute. Breakfast was good. The location is super convenient. It’s walking distance to the night markets and pub street and some great street food. We also took a tuk tuk to Angkor Wat and the ride wasn’t long. The only weird thing, we had 2 twin beds and one bed was nice and soft and the other was hard as a rock. I slept on the soft bed so I was fine lol.
Heather
Heather (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年6月20日
Great location, staff very helpful and hotel adequate. Would not recommend eating here food not so good. Overall ok for a few days. We didn’t like being bombarded with offers of tours when we arrived.
Edwin John
Edwin John (4 晚浪漫旅程)
Wotif 真實旅客評價
10/10 完美
2023年6月1日
The entire staff was cordial, kind
and accommodating. They were knowledgeable of the city and local attractions. Always ready to help with directions, answer questions regarding language and Khmer cultural traditions. Service was graceful, and genuinely afforded. I will certainly return!
Michael
Michael (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年5月29日
This was a great choice for a hotel. I really liked it. However, it was frustrating to call the hotel—for an entire day—multiple times with no response. This means I had to pay for my own tuk tuk from the place my van arrived to the hotel. And, at the end of my stay, I had to pay for a tuk tuk to the airport. The person at the front desk said it wasn’t included. One of the selling points for this hotel was the free airport shuttle. It never happened. All of my other experiences were positive. The staff was kind. The property is nice. The location is perfect. I’d definitely stay here again.
Richard
Richard (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年5月27日
Verónica
Verónica (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年5月23日
Flavia
Flavia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年5月18日
Had a wonderful, albeit short stay at The Urban. Tom was very helpful prior to and upon check-in, supporting with my arrangements for tours. The restaurant was great and I ate breakfast and dinner there, I recommend! All staff were super friendly and genuine. Thank you!
Zachary
Expedia 真實旅客評價
10/10 完美
2023年5月6日
Hotel con excelente relación calidad / precio
El hotel se encuentra muy cerca de Pub Street. Las habitaciones correctas y el servicio muy bueno. Ofrecen recogida gratuita con un tuk tuk en cualquier punto de la ciudad. Después contraté con el mismo conductor (Sam Art) el tour por Angkor wat. Si duda excelente hotel y muy buen precio para la calidad que ofrece.
Aitor
Aitor (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年5月4日
This was a great stay for us. The Urban is clean, modern and in a good location. Just a few minutes walk to Pub Street, massage places and many food options nearby. We used the pool the three days we were there as the weather was very hot. We had their breakfast option was was alright. Overall, it was really the staff that made me post this review. The concierge and head manager did everything they could to make our stay good - they helped me arrange a day tour of Angkor Wat and accommodated an additional request I had. They are very kind people which made this stay very pleasant.