We checked in and all was well, but the room was quite warm and we could not turn on the cooler. We were getting ready to go to a wedding and needed to get going, and we tole the desk person, who seemed to be alone. He tried all the buttons and a gentle kick. nothing. he said to let it alone and would probably kick in. He had no others rooms were available.When we came back from the wedding about 9, we summoned him again. He checked it and offered a large fan, we used it , thank goodness it was quiet, but quite warm by morning. Surprised no offer of part of cost was given. But he was kind.