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Aparthotel

Residence - Palais Hörtenberg

Aparthotel with spa, near Museo Archeologico dell'Alto Adige

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Photo gallery for Residence - Palais Hörtenberg

1 bedroom, premium bedding, down duvets, pillow-top beds
View from room
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
Surrounded by the charm of Bolzano, Palais Hörtenberg offers a warm welcome. Unwind in the sauna or steam room, indulge in spa treatments at the full-service spa, and enjoy convenient amenities like laundry facilities and free in-room WiFi. Previous guests rave about the helpful staff and ideal location.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Refrigerator
  • Connecting rooms available
  • Parking available
  • Spa
  • Pet-friendly
  • Air conditioning

Main amenities (9)

  • 34 apartments
  • Housekeeping (on request)
  • Full-service spa
  • Self parking
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Laundry facilities
  • Espresso maker
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Studio Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
Dining table
Plasma TV
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Apartment

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Apartment

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Studio

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Studio

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
Dining table
Plasma TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Elite Apartment

1 bedroom, premium bedding, down duvets, pillow-top beds

Elite Apartment

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Condo

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Condo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Condo

View from room

Deluxe Condo

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
Dining table
Plasma TV
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Exclusive Apartment

1 bedroom, premium bedding, down duvets, pillow-top beds

Exclusive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Full-sized fridge/freezer
Dining table
Plasma TV
Hypo-allergenic bedding
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Loft

1 bedroom, premium bedding, down duvets, pillow-top beds

Elite Loft

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

Eisenhut Boutique Hotel

  • Free breakfast
  • Airport transfer
  • Parking available
  • Free WiFi
10.0 out of 10, Exceptional, 60 reviews
The price is HK$2,004
HK$2,260 total
includes taxes & fees
24 Aug - 25 Aug
Eisenhut Boutique Hotel
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About the area

Map
Via Museo, Bolzano, BZ, 39100

What's nearby

  • Museo Archeologico dell'Alto Adige - 2 min walk - 0.2 km
  • Bolzano Christmas Market - 6 min walk - 0.6 km
  • Piazza Walther - 6 min walk - 0.6 km
  • Cathedral of Bolzano - 6 min walk - 0.6 km
  • Fiera Bolzano - 5 min drive - 4.9 km

Getting around

  • Bolzano/Bozen Station - 10 min walk
  • Bolzano (BZQ-Bolzano Bozen Rail Station) - 10 min walk
  • Laives/Leifers Station - 15 min drive

Restaurants

  • ‪Hopfen & Co. - ‬2 min walk
  • ‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk
  • ‪Pizza Sprint - ‬2 min walk
  • ‪Bar Gingerino - ‬1 min walk
  • ‪Bistro 12 - ‬1 min walk

About this property

Residence - Palais Hörtenberg

At Residence - Palais Hörtenberg, you'll be within a 10-minute drive of Dolomites and Bolzano Christmas Market. Guests can be pampered with spa services at the spa. Nice touches such as rainfall showerheads, espresso makers and pillowtop beds with down duvets are offered in all apartments. The helpful staff and location get great marks from fellow travellers.

Languages

English, German, Hungarian, Italian, Portuguese, Slovak

At a glance

DONE

Property size

    • 34 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Stadt Città Piazza Walther 21 - 39100 Bolzano]
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 25 (exact amount varies) at checkout
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Covered on-site self-parking (EUR 25 per day; includes in/out privileges)
    • On-site parking is limited (max. 10 spaces per unit)
    • Height restrictions apply for on-site parking
    • On-site carport
VPN_KEY

Other information

    • Designated smoking area (fines apply)

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Steam room
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited on-site parking (max. 10 spaces per unit)
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport

Food and drink

  • Fridge (full size)
  • Microwave
  • Espresso maker
  • Cleaning supplies
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee grinder
  • Freezer

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Pillow-top mattress
  • Rollaway/extra beds: EUR 60.0 per day

Bathrooms

  • Shower
  • Rainfall shower head
  • Shampoo
  • Hairdryer
  • Free toiletries
  • Soap
  • Toilet paper

Entertainment

  • 55-inch plasma TV with cable service
  • TV in a common area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 24 per pet per day
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar in shower
  • Shower grab bar height (centimetres): 55
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 60
  • Handrails in stairwells
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (centimetres): 100
  • Smooth flooring in room
  • Soundproofing
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 70
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Safe
  • Housekeeping (on request)
  • Blackout curtains
  • Mobile key entry
  • Front desk (limited hours)
  • Vending machine

Location highlights

  • In the city centre
  • In the historical district

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 34 rooms
  • Connecting/adjoining rooms avaliable

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Spa access is available for an extra charge of EUR 55
  • Housekeeping is offered for an extra charge of EUR 25 per day
  • Towels are available for an extra charge of EUR 6 per person, per night (or guests may bring their own)

Children & extra beds

  • Cots/infant beds are available for EUR 20.0 per day
  • Rollaway beds are available for EUR 60.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 24 per pet (may vary based on length of stay)

Parking

  • Covered self-parking costs EUR 25 per day with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT021008B44N7PCCP9

Also known as

Hörtenberg Homes
Palais Hörtenberg
Palais Hortenberg Bolzano
Residence - Palais Hörtenberg Bolzano
Residence - Palais Hörtenberg Aparthotel
Residence - Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

Are pets allowed at Residence - Palais Hörtenberg?

Yes, cats and dogs are welcome. There's a charge of EUR 24 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Residence - Palais Hörtenberg?

Yes. Self-parking costs EUR 25 per day. On-site parking options include a carport (max. 10 spaces per unit).

What are the check-in and check-out times at Residence - Palais Hörtenberg?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.

What is there to do at Residence - Palais Hörtenberg and nearby?

Residence - Palais Hörtenberg has a spa.

What's the area around Residence - Palais Hörtenberg like?

Residence - Palais Hörtenberg is in Old Town Bolzano, a short 10-minute walk from Bolzano/Bozen Station and 6 minutes' walk from Bolzano Christmas Market. Travellers give top marks for the aparthotel's prime location.

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Residence - Palais Hörtenberg Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Room
Apartment
Amenities
Parking
Service staff
Bed
Shopping
Value

Reviews

10/10 Excellent

Very welcoming and comfortable hotel, right in the midst of old town and the pedestrian zone. We enjoyed eating breakfast on our private terrace and the spacious rooms. We stayed before and after a grueling trek in the Dolomites and the hotel was a comforting place to return to.
Joanna, 1-night trip

10/10 Excellent

Very clean and modern accommodation in Bolzano in a great location. Parking is definitely limited.
Elizabeth, 3-night trip

10/10 Excellent

very nice at reception. excellent parking in the garage. very clean, modern and spacious.
Mike, 1-night trip

10/10 Excellent

Room was very spacious and surprisingly modern. Quite comfy and quiet considering the construction in the area. Lots of dining and shopping options close by. Very accommodating staff!
Cherie, 1-night trip

10/10 Excellent

We stayed the Palais Hortenberg as a jumping off point for a Dolomites trek. It was a very comfortable and convenient place to start off and return to. We were able to store our luggage, rest and relax in a spacious room, and enjoy breakfast on our lovely terrace. We were also able to do laundry on the premises which was a big help after a long hike.
Joanna, 1-night trip

8/10 Good

The air conditioning did not cool low enough for the hot temperatures Bolzano was having.
Marc, 2-night trip

10/10 Excellent

High-tech haven located in central Bolzano! Friendly front desk team, on-site parking (for a fee), and the spacious room contributed to a comfortable stay. Lovely rain shower.
Susan, 2-night trip

8/10 Good

They should change towel’s everyday Parking is expensive
Gina, 2-night trip

10/10 Excellent

Best place to stay in Bolzano

Wonderful place to stay. We stayed with 2 children age 5 and 7 and have really enjoyed: - Located in a walking distance from train station - Free laundry service - very spacious rooms with a balcony and mountain view, very quite despite of being located on a busy street - lots of places to eat and gelato - walking distance to Cable cars - just opposite Ice man museum - 5-7 min away from nice playground - very clean hotel and staff was very friendly too.
Mrs Marina M, 3-night trip

10/10 Excellent

10/10! Totally exceeded our expectations, the room was very big and very new with advanced and clean facilities.
Doris, 3-night trip

10/10 Excellent

Excellent, efficient and friendly staff! Beautiful surroundings. We wish we could have stayed longer!
David, 2-night trip

10/10 Excellent

Everything about the property was great. Very clean, and we had an amazing view from the apartment balcony of the beautiful Bolzano. We will definitely come back here next time!

10/10 Excellent

Great spacious and clean room, all utilities included. Prime location. Late check in was a hassle in a different hotel. No room service and extra pay for fresh towels is required.
Sheli, 2-night trip

10/10 Excellent

Very modern hotel. Very clean. Indoor parking is clean and has charging station for EV. Great location. Reception does not reply to all messages sent via Expedia.
Ahmad, 4-night trip

8/10 Good

Beautiful modern hotel in old town section of Bolzano. It’s so modern that it seems like it was built five minutes ago. You don’t get a room key or a plastic card; you are assigned a six digit code to open the front door and your room. It’s almost space-age how high tech everything is; especially if you’re more used to old school hotels in Europe. We were running late for check-in - a lot of traffic on the road from Milan - and the hotel staff actually phoned us to check up. I was expecting to be able to park in the hotel’s garage, but was told the garage was full, which was a little frustrating after driving all day. However, we were able to park on the street and pay the meter. And it was super convenient to be able to walk to everything in the classic old town, plus a morning visit to the museum across the street.
Joe, 1-night trip

10/10 Excellent

Excellent location. Excellent and very clean accommodation.
Robin, 2-night trip

10/10 Excellent

Excellent location and super comfy
layal, 2-night trip

4/10 Poor

Overall, the stay was okay, but there are a few things that could be improved: 1. There is no telephone in the room, so it’s difficult to contact reception if you need anything. 2. Towels are not replaced if you’re staying more than one night, which is inconvenient. 3. There was no iron provided in the studio. 4. The parking situation is confusing and not clearly marked. 5. The entrance to the property is also confusing if you’re visiting for the first time. It would be very helpful if you could send clear instructions and pictures to guests by email two days before arrival.
Maha, 3-night trip

6/10 Okay

Perfect place to stay for holiday
Faisal, 3-night trip

10/10 Excellent

Perfect Stay

Excellent property in an excellent location !! Perfect for train station, old town, and restaurants.
Alan, 2-night trip

10/10 Excellent

I would definitely stay here again.
Francine, 2-night trip

10/10 Excellent

This was a fantastic hotel in Bolzano. A perfect spot for the exploration of the Dolomites. Highly recommend.
Daniel, 3-night trip

10/10 Excellent

Would love to visit again
Christopher, 2-night trip

10/10 Excellent

Highly recommended

This was a great place to stay, loved it and hope to come back. Thank you Natasha, you were welcoming and so helpful and made our stay an excellent experience. Great location, close to everything, 10 minute walk from the train station. Clean and comfortable, spa for couples was lovely.
Rondelle, 2-night trip

10/10 Excellent

We loved the large, modern room and location on the pedestrian street.
Kristina Y., 2-night trip