Mercure Melbourne Doncaster offers a vibrant retreat near Box Hill Institute, where you can unwind at the rooftop terrace or take a dip in the indoor pool. Enjoy Mexican cuisine and happy hour at Chido Chido, stay connected with free in-room WiFi, and appreciate helpful staff who go above and beyond.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Electric vehicle charging point
Bar
Pool
Connecting rooms available
24/7 front desk
Parking available
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Rooftop terrace
Breakfast available
24-hour fitness centre
Self parking
Room service
24-hour business centre
Business centre
6 meeting rooms
24-hour front desk
For families (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Blackout curtains
Lift
The current price is HK$782
HK$782
HK$860 total
includes taxes & fees
8 Sept - 9 Sept
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe Double Room, 2 Double Beds
Deluxe Double Room, 2 Double Beds
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Separate bedroom
Blackout curtains
40 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Separate bedroom
Blackout curtains
26 sq m
City view
Sleeps 2
1 King Bed
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
Highlights
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Separate bedroom
Blackout curtains
26 sq m
City view
Sleeps 2
2 Twin Beds
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
9.09.0 out of 10
Wonderful
9 reviews
(9 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Separate bedroom
Blackout curtains
22 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
9.49.4 out of 10
Exceptional
16 reviews
(16 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Pillow-top bed
Separate bedroom
Blackout curtains
22 sq m
City view
Sleeps 2
1 King Bed
View all photos for Superior Double Room, 2 Double Beds
Mercure Melbourne Doncaster features a rooftop terrace and puts you within a 15-minute drive of Collins Street and Melbourne Cricket Ground. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chido Chido, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A 24-hour fitness centre and a bar/lounge are other highlights. Fellow travellers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
183 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered on-site self-parking (AUD 25.00 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Children's menu
Pool gate
What to do
Winery tours nearby
Working away
24-hour business centre
6 meeting rooms
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bike storage
Pool loungers
Facilities
Built in 2021
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
24-hour fitness centre
An indoor pool
Bike parking
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Step-free path to entrance
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Chido Chido – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Chido Chido – On-site bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 33 per person
Credit card charges are subject to an extra charge of 1.4 per cent
Parking
Covered self-parking costs AUD 25.00 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER
Frequently asked questions
Does Mercure Melbourne Doncaster offer free cancellation for a full refund?
Yes, Mercure Melbourne Doncaster does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Melbourne Doncaster?
Yes, there's an indoor pool.
Are pets allowed at Mercure Melbourne Doncaster?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Melbourne Doncaster?
Yes. Self-parking costs AUD 25.00 per night. Electric car charging is available.
What are the check-in and check-out times at Mercure Melbourne Doncaster?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Melbourne Doncaster?
No, this hotel doesn't have a casino, but Crown Casino (17-min drive) is nearby.
What is there to do at Mercure Melbourne Doncaster and nearby?
Mercure Melbourne Doncaster has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Mercure Melbourne Doncaster?
Yes, Chido Chido offers Mexican cuisine.
What's the area around Mercure Melbourne Doncaster like?
Mercure Melbourne Doncaster is in Doncaster, a short 1-minute walk from Doncaster Shopping Centre.
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Mercure Melbourne Doncaster Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Food
Bed
Staycation
Amenities
Breakfast
Cities
Wifi
Reviews
8/10 Good
10 Aug 2025
Clean comfortable modern stay for a few nights
Linda
Linda, 3-night trip
10/10 Excellent
28 Jul 2025
Beautiful property, looks new! We had a really spacious room and were very happy with the reception and room services. Parking was a breeze and daily service meant always a spic and span room to return to at night!
Shahana
Shahana, 4-night trip
10/10 Excellent
19 Jul 2025
The property located at very quiet coner at such busy noisy centre of the city with
Lynne
Lynne, 1-night trip
10/10 Excellent
5 Jun 2025
the quality of the room - great view
susan
susan, 1-night trip
8/10 Good
26 Jul 2025
The hotel was very nice, well located, excellent service and options. There was a problem with the TV that was constantly disconnecting from WiFi. Also some bigger cups for tea would have been better, and shower caps. Overall it was a nice place to stay and we would definitely come back.
Carmen
Carmen, 3-night trip
10/10 Excellent
28 Mar 2025
Great 8 day stay.
Cindy
Cindy, 8-night trip
10/10 Excellent
7 May 2025
Always a great place to stay. I stay here quite often with work. Would recommend
sarah
sarah, 1-night trip
8/10 Good
1 Apr 2025
We planned to stay here as an overnight stay. We were very impressed with the staff and facilities and the room was fantastic and well appointed, easily stay here again.
Matthew
Matthew, 1-night trip
10/10 Excellent
21 Apr 2025
Good location
Good location and good CP value
Yiyun
Yiyun, 2-night trip
10/10 Excellent
25 Apr 2025
Stay here
sarah
sarah, 1-night trip
8/10 Good
10 Apr 2025
the room was state of the art with great facilities, the bed was super comfortable and i especially liked that you could stream through the tv from your mobile device.
Benjamin
Benjamin, 2-night trip
10/10 Excellent
11 Apr 2025
Clean and comfortable
Grant Kin Shing
Grant Kin Shing, 4-night trip
10/10 Excellent
9 Apr 2025
Great location and views, brekky was good although with the asian food options in Shoppingtown you might be better off walking there.
Staff were on point and really efficient and friendly. I'll stay again no hesitation.
Brad
Brad, 7-night trip
8/10 Good
29 Jan 2025
Great relaxing stay
Convenient location, little diffixmcukt to find at first. A little over priced but we enjoyed our stay and the staff were amazing, nothing was too hard
Andrew
Andrew, 3-night trip
8/10 Good
31 Mar 2025
Perfect for what we needed. First morning the breakfast buffet was not that great but the 2nd morning was better.
Robin
Robin, 2-night trip
6/10 Okay
30 Apr 2025
Mixed
The room was great but service at reception and restaurant was poor. Location good right next to the Westfield Centre..
Michael
Michael, 5-night trip
10/10 Excellent
11 Mar 2025
Great value for money
Very good hotel. Excellent location. Great breakfast. Had some issues with air conditioning in one of our rooms. Otherwise happy.
Mary g
Mary g, 1-night trip
10/10 Excellent
22 Jun 2025
From arrival to departure our stay at the Mercure was great. The lady at reception was a delight and made us feel welcome. We were upgraded to the superior king room which had a great view of the city. The room was very quiet. The bed comfortable. We really loved the bathroom with a beautiful walk in shower.
The only down side was the pool as it was supposed to be 31 degrees but it was no where near that temperature. Very cold to the point where we couldn’t swim without freezing. Probably good in summer but not winter.
Kim
Kim, 1-night trip
8/10 Good
18 May 2024
Good stay and excellent facilities
Franco
Franco, 4-night trip
10/10 Excellent
31 Aug 2024
Nice hotel with did and shopping options within walking distance.
Charles
Charles, 2-night trip
8/10 Good
9 Mar 2025
Was a great stay, most staff were great had room key issues & parking issues no Foxtel or other streaming services which was a pain.
Lisa
Lisa, 1-night trip
10/10 Excellent
17 Jan 2023
Great staff, comfy beds, awesome food and quiet with very easy parking
Greg
10/10 Excellent
28 Jun 2023
Great for business stays and occasional family getaways.
Rishabh
Rishabh, 1-night trip
10/10 Excellent
19 Nov 2024
Nice hotel, staff were really friendly, close to shops and has parking (which costs extra). Brekky was pretty decent although got a bit samey after staying for 15 nights. Loved the pool.
Bradley Dean
Bradley Dean, 15-night trip
6/10 Okay
5 Jan 2025
shopping cebtre iswalking distance for meals and bus stop iswalakle distance too