Discover the upscale charm of Best Western Hotel Plaza, where a rooftop terrace and 24-hour gym await. With in-room WiFi, a coffee shop, dry cleaning services and multilingual staff nearby Naples Underground and Sansevero Chapel Museum.
Naples National Archaeological Museum - 18 min walk - 1.6 km
Port of Naples - 20 min walk - 1.7 km
Molo Beverello Port - 2 min drive - 2.3 km
Via Toledo - 3 min drive - 2.3 km
Getting around
Naples International Airport (NAP) - 5 min drive
Naples (INP-Naples Central Rail Station) - 5 min walk
Naples Central Station - 6 min walk
Montesanto Station - 30 min walk
Principe Umberto Tram Stop - 2 min walk
Piazza Garibaldi Station - 3 min walk
Garibaldi Tram Stop - 3 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's - 5 min walk
Cuori di Sfogliatella - 5 min walk
Pizzeria Scugnizzo - 5 min walk
Caffe' Mexico - 5 min walk
Mimì alla Ferrovia - 2 min walk
About this property
Best Western Plus Hotel Plaza
Best Western Plus Hotel Plaza is just 2.7 mi (4.4 km) from the airport and offers a shuttle (available 24 hours). After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a rooftop terrace and a terrace. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Principe Umberto Tram Stop is steps away and Piazza Garibaldi Station is 3 minutes.
At a glance
DONE
Hotel size
57 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets stay for free (dogs only)
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (EUR 20 per day; includes in/out privileges)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Conference space (1076 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
24-hour fitness centre
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered self-parking costs EUR 20 per day with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples
Frequently asked questions
Are pets allowed at Best Western Plus Hotel Plaza?
Yes, dogs stay free.
Is parking offered on site at Best Western Plus Hotel Plaza?
Yes. Self-parking costs EUR 20 per day.
Is an airport shuttle service offered by Best Western Plus Hotel Plaza?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Best Western Plus Hotel Plaza?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing are available.
What is there to do at Best Western Plus Hotel Plaza and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Best Western Plus Hotel Plaza have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Best Western Plus Hotel Plaza like?
Best Western Plus Hotel Plaza is in Naples City Centre, a short 5-minute drive from Naples International Airport (NAP) and 7 minutes' walk from Spaccanapoli.
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Best Western Plus Hotel Plaza Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Cities
Location
Neighborhoods
Taxi
Restaurant
Subway
Parking
Reviews
10/10 Exceptional
8 Apr 2025
Naples was good
Loved it and great location
James
James, 2-night trip
8/10 Very good
30 Apr 2025
Was only here for a stopover after a late flight. Hotel is in a great central location, welcoming and clean. Ideal for us
Kenneth
Kenneth, 1-night trip
8/10 Very good
11 May 2025
Close to train station but area around hotel is quite rough, run down and dirty.
David
David, 1-night trip
8/10 Very good
8 Apr 2025
Parking is 300 meters from the hotel
Thomas
Thomas, 4-night trip
10/10 Exceptional
5 Jun 2024
Friendly staff and nice location
Ozcan
Ozcan, 1-night trip
6/10 Good
1 Jun 2025
The hotel itself is okay and the central location close to the train cannot be beat. Staff was very nice and accommodating and breakfast was okay. Area on the whole is shady and sketchy and we had a little trouble getting in during a late night. The walls still kind of smelled of cigarette smoke and it's just an older, very basic hotel. Nothing phenomenal, but nothing terrible either. Cheap.
Carolyn
Carolyn, 3-night trip
10/10 Exceptional
18 Sept 2024
The rooftop was very nice, breakfast excellent
Colm
Colm, 1-night trip
10/10 Exceptional
14 Sept 2024
Clean property, attentive and welcoming staff
brian
brian, 2-night trip
8/10 Very good
25 Mar 2025
It was ok
Deepak
Deepak, 3-night trip
10/10 Exceptional
23 Jun 2024
Very good hotel clean and tidy staff very friendly with a lovely breakfast rooftop bar.
Keith
Keith, 1-night trip
10/10 Exceptional
17 Aug 2024
The staff were very nice.
Rogelio Meza
Rogelio Meza, 2-night trip
8/10 Very good
21 Oct 2024
Room was updated and clean. Closeness to train station was a plus.
Salvador
Salvador, 2-night trip
8/10 Very good
17 Sept 2024
Close to train station.
Patricia
Patricia, 1-night trip
10/10 Exceptional
4 Jan 2025
The hotel is great. The staff top. Clean and efficient. Just the water at the shower was not good enough.
Valeria
Valeria, 1-night trip
10/10 Exceptional
26 Sept 2024
Nice part of town. Quieter than downtown.
Steve
Steve, 2-night trip
8/10 Very good
18 Sept 2022
Excellent staff. Excellent breakfast options and good value for money.
Dr. Intesar
Dr. Intesar, 3-night trip
10/10 Exceptional
5 Jul 2024
Staff was so friendly! Went out of their way to become our friends and give next-level service.
Cassidy
Cassidy, 1-night trip
6/10 Good
13 Jul 2024
Awful area. Hotel is ok.
sergio
sergio, 1-night trip
10/10 Exceptional
17 Jun 2024
Staff is super friendly and helpful. Was able to use luggage storage after checkout
Brenda
Brenda, 1-night trip
10/10 Exceptional
28 Apr 2024
The staff was so kind! The breakfast on the roof was both plentiful, delicious, and beautiful. It was so quiet at night and we slept well in the clean room. Very close to the train station and easy to navigate to delicious food.
REBECCA
REBECCA, 2-night trip
2/10 Poor
23 Apr 2025
Bad servicr
igor
igor, 5-night trip
8/10 Very good
30 Apr 2024
Comfotable, convenient and with helpful staff
Everyone at the hotel was helpful and professional. The breakfast was excellent, with a wide range of choices. My double room was quite spacious and surprisingly quiet. I appreciated the comfortable seating area where we could wait after checking out and before heading toward the nearby train station.
Verified traveller
2-night trip
10/10 Exceptional
26 Sept 2023
Plain but serviceable!
I’d stay there again. Conveniently close to Napoli Centrale station and the Metro. Quiet. Well maintained older hotel.
R J
R J, 13-night trip
10/10 Exceptional
29 Oct 2023
Very centrally located. The area is a little rough but we live in a similar type city.
Joseph
Joseph, 11-night trip
8/10 Very good
27 Oct 2022
Convenient to train station. Friendly, accommodating staff. Good breakfast in a beautiful setting. View rooms are great; non-view rooms are abysmal. This was our second stay there in 12 years, and we would stay there again.