Overall, my stay at this hotel was wonderful — the room was clean and comfortable, the amenities were great, and the atmosphere around the pool was relaxing. Unfortunately, one experience left me feeling disappointed.
While at the pool, I ordered a soda water and was charged 8 euros. At the time, I thought it was steep, but assumed it was simply because it was poolside pricing. The next day, I went to order another and happened to check the menu, the actual price was 4 euros. When I asked the staff member why I had been overcharged the day before, she simply shrugged it off without explanation.
It’s a shame that at such a nice hotel, guests have to double-check their receipts at the pool bar. For future visitors, I’d recommend keeping an eye on what you’re being charged so you don’t have the same experience.