Our family booked two rooms for two nights. After midnight (!) the first night, there were two phone calls and a loud banging on our door. There was a clerical overbooking error (not our fault). We (especially my girls) were freaked out, and we barely slept the rest of the night. We cancelled the second night, which they did not charge us for. They offered NO compensation for the sleepless first night. We tried to sort it out with the management, but they accused us of blackmail when I said I would have to speak with hotels.com and Red Roof customer relations and leave a review about our entire experience. I explained that I always leave reviews when we have had a very positive or very negative experience. Needless to say, this was a very negative experience. Take it for what you will. Our room was clean, but my daughters’ room had a sticky floor with something in the sink. We will never stay at a Red Roof Inn again. We are still waiting to hear back from Red Roof Inn customer relations, so I can update this review when I learn more.