This hotel was unacceptable. There was no heat in the rooms even though the temp was in the 40s. Over our 4 day stay the room was never cleaned. The desk was only opened for 2 hours in the morning with no attendant after that time. The “towels” provided were small and thin which we had to reuse. No breakfast was offered, not even coffee, even though they had the facilities. TV did not work, no safe, no fridge, tiny tiny bathroom, old and run down, very narrow and steep stairs, no elevator.