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Polana Serena Hotel

4.5 star property
Luxury hotel in Maputo with 3 restaurants and spa

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Photo gallery for Polana Serena Hotel

Exterior
Meeting facility
3 restaurants, breakfast, lunch, dinner served; sushi
Front of property
Lobby
Nestled in the heart of Mozambique, Polana Serena Hotel is a haven for relaxation. Unwind with an aromatherapy session at the onsite spa or enjoy breakfast and sushi at one of the three restaurants. With an indoor pool, outdoor pool, and sun loungers you'll feel rejuvenated.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pool
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness centre
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business centre
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is HK$1,412
HK$1,683 total
includes taxes & fees
21 Aug - 22 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room

1 bedroom, minibar, in-room safe, desk

Executive Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Jetted bath
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Jetted bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Jetted bath
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior

Radisson Blu Hotel & Residence, Maputo

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 359 reviews
The price is HK$1,578
HK$1,831 total
includes taxes & fees
30 Aug - 31 Aug
Radisson Blu Hotel & Residence, Maputo
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About the area

Map
Avenida Julius Nyerere 1380, Maputo, 00100

What's nearby

  • Vila Algarve - 12 min walk - 1.0 km
  • Eduardo Mondlane University - 2 min drive - 1.9 km
  • Maputo Central Market - 2 min drive - 1.9 km
  • Maputo Cathedral - 3 min drive - 3.0 km
  • Maputo City Hall - 3 min drive - 3.0 km

Getting around

  • Maputo (MPM-Maputo Intl.) - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Estoril - ‬7 min walk
  • ‪Degost’ar By KJ - ‬3 min walk
  • ‪Mundo's - ‬8 min walk
  • ‪Restaurante Txhapo Txhapo - ‬10 min walk
  • ‪Quiosque Wow - ‬3 min walk

About this property

Polana Serena Hotel

Located just 4.4 mi (7.1 km) from the airport, Polana Serena Hotel offers a shuttle (available 24 hours). You can visit the spa to be pampered with massages, facials or aromatherapy, and Varanda All Day Dining, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge.

Languages

Afrikaans, English, French, German, Portuguese, Spanish, Swahili

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Fitness classes

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1922
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.

Dining

Varanda All Day Dining – This restaurant serves breakfast, lunch and dinner.
Delagoa Fine Dining – This restaurant serves lunch and dinner.
Aquarius – This restaurant specialises in sushi and serves breakfast, lunch, dinner and light fare.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MZN 200 per person (one way)
  • Late check-in between midnight and 6:00 AM can be arranged for an extra charge of 75 per cent of room rate

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve high chair

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the swimming pool or fitness facility
  • Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa
Property Registration Number 400000611

Also known as

Polana Serena Hotel Maputo
Polana Serena Hotel
Polana Serena Maputo
Polana Serena
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Frequently asked questions

Does Polana Serena Hotel offer free cancellation for a full refund?

Yes, Polana Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Polana Serena Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Polana Serena Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Polana Serena Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Polana Serena Hotel?

Yes, an airport shuttle is available. The charge is MZN 200 per person one way.

What are the check-in and check-out times at Polana Serena Hotel?

Check-in start time: noon; check-in end time: midnight. Check-out time is 10:00 AM.

What is there to do at Polana Serena Hotel and nearby?

On-site recreation at Polana Serena Hotel includes fitness classes. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Polana Serena Hotel also has a steam room and spa services, as well as a garden.

Are there restaurants at or near Polana Serena Hotel?

Yes, there are 3 on-site restaurants, featuring sushi.

Does Polana Serena Hotel have rooms with private hot tubs?

Yes, each room has a jetted bath.

What's the area around Polana Serena Hotel like?

Polana Serena Hotel is a short 14-minute walk from Vila Algarve and 16 minutes' walk from Geology Museum.

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Polana Serena Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Building
View

Reviews

8/10 Good

Excellent property
James, 5-night trip

10/10 Excellent

Amazing Hotel altogether.
Loris, 1-night trip

10/10 Excellent

Perfect
Nelia, 2-night trip

10/10 Excellent

One of the best hotels I’ve stayed in. Staff goes above and beyond to help and make you feel welcome and comfortable.
Cassidy, 3-night trip

10/10 Excellent

Very friendly, respectful staff and quite professional!! Love the people and the hotel!!
Issa, 5-night trip

10/10 Excellent

Excellent customer service. The staff was extremely professional and helpful!
Ngowari, 4-night trip

8/10 Good

Second visit whilst on business. Great location and the staff are highly attentive.
Mark, 1-night trip

10/10 Excellent

Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Luis, 2-night trip

10/10 Excellent

Excellent !
Juan Baptiste, 5-night trip

8/10 Good

No toiletries on the room unlike other Serena hotels
Sylvie, 3-night trip

10/10 Excellent

The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Amina, 4-night trip

10/10 Excellent

Midweek break in Maputo

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.
Frances, 4-night trip

10/10 Excellent

Polana is a legend
Petra, 4-night trip

6/10 Okay

Not worth the price, outdated
Mohamad, 5-night trip

8/10 Good

Stylish heritage hotel, but breakfast issues

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.
Steven, 3-night trip

10/10 Excellent

Fred, 1-night trip

6/10 Okay

Trond, 3-night trip

10/10 Excellent

Nelia, 3-night trip

10/10 Excellent

Alfredo, 2-night trip

10/10 Excellent

Ibiye, 4-night trip

10/10 Excellent

Jørn, 3-night trip

10/10 Excellent

Mas, 5-night trip

8/10 Good

Samantha, 1-night trip

10/10 Excellent

Loris, 1-night trip

2/10 Terrible

John, 3-night trip